Jonas Enterprise Reviews

My experience using Jonas Enterprise

Comments: Despite their little short comings,I have really enjoyed this software,it has brought efficiency like never before into my business,and as a user of this software I highly recommend it to any large or small scale business or construction companies to give it a try and see the wonders

Pros:

The best part of jonas enterprise is the user inface,it has a super user friendly interface especially the admin dashboard,the invoicing management is also very handy and it has really help me alot in terms of employees management.

Cons:

At first it's kind of confusing for me to get familiar with but once I get the hang of it,it has wow me beyond comprehension

Current Mechanical Jonas Review

Comments: We are now doing more with less staff due to the efficiencies that Jonas has brought up related to time entry and document review utilizing Jonas Documents, now our managers can view invoices for jobs and work orders without having to dig thru large files. We also have improved data entry with payroll due to upload capability from Field Time and eMobile.

Pros:

The features that have been the most impactful would be the eMobile and Field Time applications which have allowed us to go paperless in the office and become more efficient at managing our jobs and work orders. The product is easy to use and support is always able to help out when necessary as well as the trainers involved with each system. Integration with our existing business processes has been easy.

Cons:

The only thing we have not liked is the hosted server thru Contegix, but we are moving in early May of 2020 to Jonas Azure and have heard great things about that service offering.

An accounting-focused software that focuses on the minutia instead of general ease of use.

Pros:

Jonas creates an almost sterile accounting environment where every move is tracked and audited, increasing visibility of individual tasks. Processes are broken down into very small steps which can be helpful if you're looking for an audit trail. The mobile portion (emobile) of Jonas Enterprise is a valuable addition for field workers and dispatchers alike.

Cons:

Visually the interface leaves much to be desired. Scale and size are unchangeable and there are many screens and modules that are so miniscule as to render them unreadable. Mobile-wise the visuals get better but are not quite user friendly for service individuals in the middle of a job. Jonas creates such a lengthy process for every single task that it can seem like you are taking 7 steps that could have been accomplished in one. While the audit function of Jonas is a highlight for the developers, as an ordinary user I can say it is something I never use but is incorporated into everything I do whether I like it or not. Boasted as a "true accounting software" I can't help but imagine it was an accountant's evil fantasy to produce such a laborious process to accomplish small daily tasks. When Jonas is forced to go big, it fails spectacularly. Financial reporting is and general overview is so fuzzy and diluted it's almost useless. Because Jonas creates so much data on the micro scale, large reports and financial analysis provides very little useful information. Drill down does not exist in the true sense of the word.

Bang for your buck

Comments: We have had a very positive 9 years with Jonas and the Jonas team. If we ever have an issue no matter how big or small the Jonas team have taken the time to talk to us and make sure any issue is resolved

Pros:

Jonas Software and the Jonas Team are dedicated to the philosophy that we are in business together! They are constantly improving the software to meet the current needs of the construction industry, partnering with other software companies, welcome input and feed back from the users, all to create a product that is a functional tool for all levels of your organization.

Cons:

When I invoice my customers and the contracts are in the million dollar price range the commas don't print on the invoice forcing me to manually adjust the invoices prior to sending them out

Rocky start with soft landing

Comments: This software was purchased many years before we fully deployed. We faced challenges getting the information from our prior software programs into Jonas. Not that the Jonas software wasn't helpful and user friendly, it was more of a total revamp from our end. Then comes the issue of time. When "business goes on" and you don't have time to fully devote on a project, it gets stopped and started way too often. In addition to making changes on our end regarding how we wanted the information to land in Jonas, it simply became a chore. Finally we opted to hire a summer intern that would help get much of the information needed into the program and get this ball rolling. We were using multiple programs that Jonas would be replacing which was a part of our grief. Now that we have fully launched Jonas it has been a blessing. While we do occasionally find a challenge here and there, all-in-all the program has and does perform as we need it to. Support has been very good to us. I would definitely recommend the person that is the main administrator of the program to attend at least one if not more of the Jonas conferences. Those have been helpful with meeting other users and getting their input.

Pros:

The program is very adaptable. The consistent upgrades and changes as result of customer input is outstanding. Many ideas are suggested and then implemented within a year (if they are truly useful). The customer support is always there and everyone does their best to rectify any issues.

Cons:

There are no roadblock cons. There are items that require a "workaround" on occasion but Jonas is very helpful in assisting with a workaround. The changeover of our entire system (our choice) was our biggest challenge. Along with that changeover it required us to think a bit differently.

Commercial/Residential Electrica Contractor. Jonas was the right fit for us.

Comments: We have been live with Jonas for a little over a year. As with ANY software, it isn't perfect and will not suit every need. It is impossible for a software to please everyone as we all run our businesses differently. We shopped several software options, and for our medium size company with a service department, Jonas fit us best. I agree, the reports are very simplistic in format and do take some getting used to. I had to look beyond pretty pictures and format as what is really important to us is the data. The Pro and Con to Jonas is it is HIGHLY customizable. With that, there needs to be a very thoughtful process to how you set it up in the beginning. Which is a challenge since you won't know how some things work until you are using it. It is a very robust software for the price, in my opinion, and will take patience and time to learn all it can do. I found that the very basics such as entering A/P, work orders, creating jobs are very easy to learn. The complexity comes when you want/expect to rely less on outside software and spreadsheets. Our company borders two states, one with a multi-jurisdiction sales tax schedule. Every payroll or sales tax requirement Jonas has been able to handle. Jonas is able to handle multi-state, multi union payrolls. Something we found not very many programs could throw in a service department and it became very small unless I wanted to buy a program that equated us to driving a bus down the road for 3 people while spending 6 figures. No thank you.

Pros:

My favorite is the Project Control screen. From there, our project managers can drill down and get all the information they need in one quick and easy place. Each person can customize some of the drill down screens to tailor to their individual needs. AIA/progress billing is easy with the step by step menu. It is also easy to go back and adjust if needed. The ability to set controls across the various modules. Your voice is heard. I have always been able to talk thru a challenge with support and management. They listen and if the demand is there they will put it in the next product update.

Cons:

The stock payroll reports haven't fit very well for us. But Jonas is working on that. Cluttered menu items that hang in there because their long-time customers still use them. It is confusing when you are first learning.

Good Job Costing

Comments: overall this is a solid enterprise software for construction companies

Pros:

it is a full enterprise system, it has a nice owner dashboard. the job costing is great and the report writer is also good.

Cons:

the accounting side is a bit weak, the balance sheet would get out of balance sometimes. the overall look of the software is a bit outdated.

Comments: We have used Jonas for over 1 1/2 years. However, we have recently changed to another software company. The reason we went to Jonas was because our previous system was DOS based and did not have a strong service package. We have a fast growing service department which has increased from approximately 15 techs to over 30 techs in the last 5 years. After reviewing multiple companies we felt Jonas was the best selection for service. However, there was a problem with Jonas on the contracting side. We could not "trust" our numbers. The program would give us different amounts for the same project. It really had problems in retention amounts that differed from 10% retention. I think that some of the problem was our input. It was not easy and for whatever reason we decided (for Jonas) that we should have decentralized inputting of information. Therefore we had project managers inputting information. In the past that was always a function of support staff. Another negative is that they are a Canadian company and the way they perform some of their business practices are different than what we perform. The function and terminology is different. The people are extremely helpful, however. The positives about Jonas is that our service liked the service options available. If you have a service company that does not have a large contracting base I think they would be OK. There is a lot of information in Jonas that can be used to analyze your company. There are also some very good items like the hand held devices and customer information feed back loops, customer scheduling and a very good dispatch board.

Great Experience being able to monitor things in real time!

Pros:

I liked being able to see my business from a variety of angles and to see how things are running in real time. Accounting is an important part of the business so being able to reduce data entry errors was also very helpful.

Cons:

Initially I did not like having to fill out forms and give out endless amounts of information (or so it seems) just to look at brochures or have a nosey around past the main levels of the site.

Jonas Enterprise review

Comments: An experience that we can say is a good, enjoyable and helpful experience

Pros:

What I liked most is that it is easy to use and unique

Cons:

Most of all, I did not like the greeting, and it was caused by a sudden failure, perhaps from the internet and its quality

Very Satisfied User

Comments: Our company switched software products to Jonas just over 1 year ago. We had outgrown our old system. We've been extremely pleased with both the Jonas software and the Jonas staff we've interacted with. Our company has just over 100 employees in four office locations. This system can handle our multiple divisions without being too complicated or cumbersome to use.

Pros:

The primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.

Cons:

No software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.

12-year Jonas user

Pros:

The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

Cons:

MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

This is a great all-in-one software for our industry

Pros:

Jonas software does a great job of integrating all aspects of our business into one software platform. They stay on top of updating the software to keep it on trend with what we need.

Cons:

I wish there was a better system for training. When we have a new employee come on board it would be great if Jonas offered a better training tool for us to use.

Excellent software with good support at a reasonable price.

Comments: Overall we are quite satisfied with the product, the people we have dealt with and Jonas' support.

Pros:

Fully featured, integrated accounting package. The Job Costing is detailed and the range of reports is extensive.

Cons:

Setup was time consuming and the inability to enter field hours and usage without an internet connection is not good.

Jonas Accounting Software

Comments: Awesome

Pros:

Multi User, able to handle large Corporation, expandable, great support, strong company with resources available to assist product users.

Cons:

Learning curve but well worth an accountants time, excellent support not a lot of negative to say except this sentence is way to long.

Integrated system for service & construction

Pros:

All in one system; all employees use the same system. Both service and install departments have specific functionalities

Cons:

After 6 years using Jonas, I can tell that if you have a recommendation on how to make Jonas better, the management team will listen to you.

Jonas Review

Pros:

Great software for small to medium sized business - good value at this price.

Cons:

The inventory control/counter sales module is a bit weak, and this is what we use the most. More options in the report generator would be great. Customization charges can be overly high with regards to changing standard forms (invoices, POs, etc.). There is a DIY program, but it is not very user-friendly.

Complete ERP Solution

Comments: I am a consultant that works with utility contractors and construction companies. I have worked with many different type of companies with a range of different ERPs. This variety has put me in a unique position to comment on Jonas compared to others. Jonas fits the construction business very nicely. With solid fundamentals of an Enterprise ERP (accounting modules) it rounds out the system with powerful modules for construction companies (project management, job costing, job views/reporting, document management, job tracking/profit/expenses, etc.) The beauty of this system is that all the modules are fully integrated just as you would expect. I have been directly involved in implementing the document management system, Digio, and it saved my client thousands of dollars per month. Also, paying bills electronically (EFT) has reduced fraud along with all the postage and labor of sending out cheques. Because Jonas has been around for many years is has best practices built into every process. The downside of its maturity is that some of the old reports are not as pretty as the new ones. Another negative, is the complexity of the report generator. It is very powerful which makes it harder to learn. Probably the most important highlight of the Jonas organization is their support. After the sale you get more attention than before. Technical phone support is outstanding.

Comments: Our company services the commercial and industrial fuel service industry. Our major customer is Shell, and we target other customers such as the local municipal governments and transit authorities. We are also involved in the construction of fuel dispensing systems, vehicle wash systems and hoists. We implemented Jonas about two and a half years ago, and have been very satisfied with its performance. We were using another system at the time, but the functionality of our previous system did not suit our needs for the construction or service side of our business. Jonas offered better functionality through the work order module to better handle our large volume of service calls. It also allowed us to better manage our costs in our construction department with better reporting tools. The implementation went well with some minor hiccups that were resolved quickly by the implementation team. I needed about 4-5 months to get up to speed with the software, from start to the day we began using Jonas exclusively. The training experience was very good, with the trainers arriving in our office for face-to-face training time. The #1 reason that I would recommend Jonas to other users is for its support staff. Jonas's technical support has been exceptional. They are quick to respond - when I was a new user and had to call them almost every day, I felt I was still a valued customer and not someone annoying them all the time.

Good product and good value

Pros:

Always looking for integration in construction software, Jonas did well in that, And everything we did with all the modules flow smoothly.

Cons:

Some of the older version caused some problems, but the updates were quick and support is good and responsive.

Jonas

Pros:

The software offers many different report options. With time I have learned where to find and utilize these reports.

Cons:

I found it difficult to determine which reports would produce the information I was seeking. With time I have learned which reports and options provide the information I need.

Four companies with Jonas - This is the latest one

Pros:

It's very user friendly, and they have great customer support. Most users are able to understand the Jonas processes quite easily.

Cons:

It is hard to find screens to adjust things on. For this I mean changing user field, etc. Some stuff is in System admin, some in admin, some in the individual module.

Excellent program

Pros:

I love the simplicity of the program and the way the different modules integrate. The program is great for anyone in the construction business who keeps track of job costs. The tracking of hold backs payable and receivable works well. The tracking of the HST and RITC makes filing our monthly HST returns simple.

Cons:

I can't think of anything. The product updates address any issues.

Comments: We are a formwork subcontractor, and were looking for an integrative system to gather data from all aspects of our construction process. At the time we were shopping around, I had no idea how integrative software systems work. It was a bit of a shock to realize how dynamic they can be, and they definitely require a lot of study and application to get up and running. If your organization has someone who is familiar with integrative systems, they can be an excellent resource to utilize when picking a system. There really are a lot of factors to consider, and someone with integrative software system experience will have a better idea of what to look for. We currently are two years into the process, and only now are we getting to use the system in a practical manner. We bought Jonas two years ago and really liked some of the features they have. The eTimesheets feature is very cool, and the document management system is very effective. With all of these features available to us, it is up to us to work with the system to get optimum performance, not the other way around. I am happy with how Jonas has worked for us, and for the price range, we feel it is a very good product.

Disappointed

Pros:

The reporting options are pretty much unlimited.

Cons:

This software package is not very intuitive. Data entry is not centralized, and you are required to navigate through multiple areas of the software to enter information that could easily be centralized in one data entry point. We were sold on features that either do not exist or that we are now being told we should not implement. This software does not do automated workflows, which we were told it could do. Partway through implementation, we were told we would not immediately be able to use the mobile platform. We understand this is construction software. However, this product was presented to us as a viable option to manage our service business, and we were assured that service management was a focus within the product. After spending several months in the software, we can assure anyone else looking for a service management solution that this is not the product for you. In fact, rather than replacing our outdated software, we are currently using both our old software and this software to ensure the new software is operating correctly.