TeamUp

Une application intuitive et complète

Commentaires : Une expérience client et admin fluide et un service client très réactif et compétent. Une tarification qui grossit en même temps que notre chiffre d’affaire.

Avantages :

J’aime l’étendue des possibilités et la simplicité d’utilisation ainsi que le support client très réactif même en français ;-)

Inconvénients :

Le fait que les clients ne peuvent pas voir qui a réservé avec eux la session et aussi le design des factures quand on s’adresse à une entreprise et pour les normes françaises.

Great scheduling software solution

Avantages :

We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores.

Inconvénients :

Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen.

great, easy to use but a couple quirks means it doesn't get 5 stars

Commentaires : Great, but expensive for my size of business.

Avantages :

It's to use, easy to add new classes, new teachers and easy to change things once live. Nice new dashboard. nice links directly to classes, courses, memberships. nice marketing tools

Inconvénients :

A customer can't bring a guest without having creating a new customer account for their guest. Been told many time this is frustrating for customers. Desktop is better than the app. the app often gets suck when doing anything with dates, adding / changing times. Customer service response times has slowed down, but when there is a response the help is always excellent

Alternatives envisagées : Glofox

Pourquoi choisir TeamUp : Too expensive and too big for my needs

Logiciel antérieur : Mindbody

Pourquoi passer à TeamUp : seemed to fulfil all my requirements, easy to use and easy to migrate

Does the job

Commentaires : Makes running the business easier

Avantages :

Manages my client bookings and payments without too much effort

Inconvénients :

Changing classes is complicated when you want to do something in the future

Would not use any other booking system.

Commentaires : Freed up so much admin time, tons of automation, personal notifications and our clients find it easy to use. We are really happy with it. A great system run by really lovely people.

Avantages :

As a studio owner of 25 years and seen staggering changes in how we run our business in all that time I am delighted to be leaving this review. Having been with Mindbody and got thoroughly fed up with constant price hikes I looked around for an alternative. We moved to Teamup in 2016 and have been with them since. The easiest switch from Mindbody to them - mainly because they have done it so often, it was seamless. Most of all its the team behind Teamup that makes this an easy decision. They have the same values of looking after their clients as we do. You don't run a studio and retain clients for years as we have managed for this long without a lot of input into client retention. Lots of great flexibility and easy to use.

Inconvénients :

There are always things that can be improved and we have the chance to comment on a wish list that others can see too and if's its a good idea or a great improvement, they make it happen.