FANCY

Policies

General Policy

UNIQFIND wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Additionally, the product must be returned unopened in its original packaging. Failure to do so will result in a 15% restocking fee. You'll receive your refund in the original form of payment. Shipping costs and duties are non-refundable. Please note that all postage costs must be covered by the customer, unless the product is faulty. Email us at [email protected] with the reason you wish to return or exchange the product and we will guide you through the process. If we have sent you the wrong item, please email us at [email protected] so we can make it right! Unfortunately, we are not responsible for incorrectly placed orders.

Shipping Policy

SHIPPING DESTINATIONS UNIQFIND ships worldwide, excluding Nicaragua, Cuba, Iran, North Korea, Syria and Sudan. If you are located in the United Arab Emirates you must provide your PO Box address when placing your order. PROCESSING TIMES It usually takes 1-2 business days to process your order. If for some reason processing times are longer than usual, we will notify you via email. We ship Monday through Friday, excluding weekends and holidays. CANADIAN SHIPPING We use expedited shipping service that arrives within 1-5 business days from the date your order has been shipped. UNITED STATES SHIPPING We use air shipping service that arrives within 3-8 business days from the date your order has been shipped. INTERNATIONAL SHIPPING We use air shipping service that arrives within 6-18 business days from the date your order has been shipped (shipping time varies per destination). Please note that this does not include customs processing delays. * Sometimes delays may occur depending on mailing volume and customs at postal offices CUSTOMS, TAXES, DUTIES AND TARIFFS We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. UNIQFIND is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. ADDITIONAL INFORMATION If you experience any difficulties while entering your Shipping address during checkout or while you are creating an account, please email [email protected] with your full shipping address and contact phone number before you place your order so that an account can be set up for you. We are not responsible for lost or stolen packages or packages delayed in transit. If a customer makes an error in entering their shipping address during the checkout process, UNIQFIND reserves the right to charge a re-shipment fee.