Bandcamp Help

Tutorials

Troubleshooting, Bugs

Artists

Uploading music

Album and track editing

Selling basics

Selling merch

Getting paid

Account basics

Audio basics

Facebook

Track/album codes

Collecting emails

Bandcamp Pro

Bandcamp for labels

Artist subscriptions

Fans

Downloading

Payment options

Physical orders

Fan accounts

Gift cards

I already have a direct-to-fan store on my own site, why bother setting up on Bandcamp?

Bandcamp is more than a direct-to-fan storefront, we’re a retail music destination in our own right. Fans have paid artists $293 million using Bandcamp, and $7.0 million in the last 30 days alone, much of that driven by our community and discovery features. If you’ve got your own store already, we certainly could be a replacement for it, but that decision should not stop you from creating a presence on Bandcamp and earning money here too.

How do I get set up to sell music and merchandise on Bandcamp?

Follow the instructions here.

How much does it cost to use Bandcamp?

All the details are on our pricing page.

How do I get paid?

Please step right this way.

What about taxes?

It is your responsibility and solely your responsibility to remit the appropriate taxes to the appropriate taxing agency (with the exception of EU VAT on digital goods, explained below). We recommend that you consult your personal tax advisor regarding the best approach. For physical items, whether to charge tax through Bandcamp, and at what rate, is up to you. You can control this in the "Physical Goods" section of your artist Profile page. If you’re in the U.S., we help by looking at the location specified on your Profile page and comparing it to the buyer’s location. If taxes apply (e.g., you’re both in the same state), we dynamically pull in the up-to-the-minute tax rate for the buyer’s city/county.

Does Bandcamp handle European Union VAT (Value Added Tax) for digital goods?

Yes. The European Union requires online retailers to charge VAT on digital goods sold to buyers located within the EU. Bandcamp automatically determines your buyer’s location and, when appropriate, adds the proper amount of tax to the transaction. We then remit the tax to the EU. more info on EU digital VAT

Can I restrict sales on Bandcamp by geographic region?

Sorry, no. All releases on Bandcamp are available worldwide.

Why are some of my merch orders not showing up in my PayPal account?

You will not receive a PayPal receipt when a merchandise sale goes to Bandcamp to cover your revenue share balance (for more info, see our Getting Paid page).

If you're using Enhanced Payments, merch orders are processed first by Bandcamp and paid out to your PayPal account 24-48 hours later (for more info, see our Getting Paid page).

If you’re selling physical goods and are used to only looking at PayPal to see who to send orders to, you’ll need to change up your routine a bit. The best approach is to use your Merch Orders page, but you can also rely on the email receipts you get from Bandcamp or export your Sales Report, which is available from your Tools page).

What pricing performs best?

Please take what we’re about to tell you with a grain of salt. Part of what makes Bandcamp Bandcamp is that you, not some corporate behemoth, set your own pricing. And that’s really as it should be, since the most effective price just isn’t the same for every artist, and you know your fans better than anyone. That said, we have the advantage of a metric crap-ton of data, and that data tells us a few things:

For digital albums of seven tracks or more, most artists will maximize their earnings by charging $7 USD. For EP-length albums (six tracks or fewer), $4 USD is the sweet spot. But again, there are exceptions, and if you’re an established artist who has seen recent success charging $18 for your digital albums, go for it. However, in all cases, leaving “let fans pay more if they want” checked is key: fans pay more than the minimum a whopping 40% of the time, driving up the average price paid by nearly 50% (in fact, every day, we see überfans paying $50, $100, $200 for albums priced far lower).

While we have your attention, we would like to discourage you from doing one-penny-off pricing (e.g., $0.99, $9.99, $11.99). Though it may be an effective tactic for selling waterbeds, cell phone plans, and Angry Birds 34, when we see that sort of pricing on an artist’s own website, we do not think “gosh, this is a good deal” but rather “what we previously thought was a person/band is actually a marketing department, and they’re subtly telling us they think we’re idiots.” Present a straightforward price, let fans pay more if they want, and they’ll reward you.

Can I also sell my music on iTunes, Amazon, CDBaby, and so on?

Of course! We compete by making Bandcamp the place you want to send your fans, not by making it the place you have to send them. Exclusivity is for the birds.

If I sell my music on Bandcamp, will you automatically add it to Amazon and the iTunes store?

No. If you're looking for digital distribution, check out DistroKid.