On this page:
- Overview
- Before Installing VPAD Version 5
- Downloading VPAD Version 5
- Documents
- Known Issues
- Downloads
Overview
The Veterans’ Practitioner Activity Database (VPAD) assists ex-service organisation (ESO) practitioners record and manage claimant details and key details of their casework. VPAD was developed in consultation with ESO practitioners and was initially installed at approximately 70 sites throughout the country in late 2003 and early 2004.
It is available free to all suitably trained ESO practitioners.
VPAD allows a user to record details about a clients pension claims, appeals, and entitlements. It also assists ESO practitioners in managing their cases by allowing them to set reminders and record general information on welfare services and interviews. VPAD can also produce status reports for specified time periods and generate a report to assist in the application for BEST grants.
Before Installing VPAD Version 5
There are a few things we suggest you do before installing or updating to version 5:
- Review the Version 5 information guides found in the Documents section.
- Backup your current database.
- Ask for help if you have any questions or concerns. See Training and Installation Help section.
Downloading VPAD Version 5
- Download and Copy. If you prefer to download version 5 for portable use or copying to a CD/DVD, or USB thumb drive the files are located under the Downloads section. This allows distribution to users without internet access.
Minimum Requirements
To install VPAD, you will need a system that meets the following minimum requirements.
- Windows XP, Windows Vista (32-bit/64-bit) or Windows 7 (32-bit/64-bit).
- Microsoft Word 2003 or 2010.
Please note that support cannot be given for users who do not meet the minimum requirements.
Documents
The following VPAD documents are available for download:
NOTE: You need Adobe Acrobat Reader to view the PDF files.
Known Issues
This section details the known issues regarding VPAD Version 5 and, most importantly will provide information on how to resolve or work around those issues.
| Issue No. | Date raised | Problem | Resolution |
|---|---|---|---|
| 1 | 15/08/12 | Adding an item to the ToDo List may cause the toolbar to 'grey out'. | After closing the Add ToDo screen, simply moving your mouse cursor over the toolbar will restore it. |
| 2 | 15/08/12 | Entering a leap year date of the 29 February, may cause errors or automatically change the date. | Simply offset the date to 28 February or 1 March. |
| 3 | 15/08/12 | Archive screen buttons may be overlapping. | Resize the screen to allow more space for buttons. |
Downloads
In this section, you will be able to download Versions and Patches to resolve known issues in VPAD.
| Version | Date Released | Instructions | File |
|---|---|---|---|
| 5.0.0 | 15/08/12 |
Installation and backup instructions are available under the Documents section. Two ways are available to download VPAD:
It is recommended that the following steps are followed:
|
VPAD5-USBCD (ZIP 33.4 MB) |
| Patch 1 for v4.0.0 | 11/08/05 | Download the file VPAD4_Fix01.exe (size 0.3 Meg). Right click on the file link. On the menu that appears, select Save Target As or Save Link As. A Save As dialog box appears. Select the location on your computer that you wish to save the file to (e.g. My Documents). Then click Save. Once the download is complete, go to the location on your computer that you saved the file to and double-click on it to install the program. Follow the on-screen instructions provided. NOTE: You will need to run this patch on all computers that have VPAD Version 4 installed. | VPAD4_Fix01 (EXE 1 KB) |
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