Welcome
If working for an award winning bank, loved by its people as much as its customers appeals to you then look no further than first direct. If you have a passion for delivering excellent customer service in a performance driven environment, then you’ve come to the right place.
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Simple steps to working with us
Is a role at first direct right for me?
Working for us
With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike.
About us
Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.
Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.
How to apply
Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?
Do you need a helping hand?
We like to think our site is very concise, but for all those other burning questions you might have, we’ve put together a comprehensive list of FAQs. Take a look, and if your question isn’t answered, then don’t hesitate to give us a call on 0808 1000 127.
The latest from...
first direct newsroom
The Social Media Newsroom is our designated press area for journalists, pulling together all our news, PR stories, photos and videos into one central hub. It's easily searchable and packed with information about first direct, making it the go-to resource area for breaking news and in-depth detail about first direct stories.
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first direct is a division of HSBC Bank plc. © HSBC Bank plc 2012. All Rights Reserved.
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