Tweets

	Bear @telkeebs	51 min.
	Svarer @ThomasCookCares Yup. Trying since Sunday. This is one of your reps arguing with your connected service for not helping us. We just want this resolved without your in fighting. Amateur at best. pic.twitter.com/PVz2r2CYTO
	Vis samtale ·

	Bear @telkeebs	5 t
	Should of booked with @TUIUK. Never ever book with @ThomasCookUK
	Vis detaljer ·

	Bear @telkeebs	5 t
	@ThomasCookUK you’re an absolutely terrible business. No rep has got back to us when she promised she would. This is going a lot further. Could have been nipped in the bud but you’ve chose to make life even more difficult.
	Vis detaljer ·

	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares Spoke to ppl. One of your reps admitted that it’s all wrong what’s happened and has happened before. Seems like it’s a regular thing
	Vis samtale ·

	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares But I’ve spoken loads to ppl on DM. Even Shelley.
	Vis samtale ·

	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares 15030507 there. You now have it loads of times.
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	Bear @telkeebs	19. nov.
	Svarer @ThomasCookUK Done it. Done it yesterday. Seems like no one talks to each at your end.
	Vis samtale ·

	Bear @telkeebs	19. nov.
	@ThomasCookUK please don’t ask for a DM. Please don’t ask for my ref again. Service is appalling. No one is communicating with each other. Even one of your reps has said this isn’t the first time this has happened.
	Vis detaljer ·

	Bear @telkeebs	19. nov.
	@ThomasCookCares @ThomasCookUK hi you have just sent us a rep. Thank you. But she doesn’t speak a word of English. Is this some sort of joke?
	Vis detaljer ·

	Bear @telkeebs	19. nov.
	@ThomasCookUK I guess the hotel May be nice...when it’s finished. pic.twitter.com/4ZqvpzUpOX
	Vis billede ·

	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares Now the building work has started. pic.twitter.com/yawgIQAhnT
	Vis samtale ·

	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares Send a rep then so we can be in contact.
	Vis samtale ·

	Bear @telkeebs	19. nov.
	Svarer @MissKeebs @ThomasCookCares It’s disgusting. Really is.
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	Bear @telkeebs	19. nov.
	Svarer @ThomasCookCares I have spoken to you guys all yesterday. My friends are also on WhatsApp and on the phone to you. Yet no one has come to see us. Day two of our holiday. Ruined.
	Vis samtale ·

	Bear @telkeebs	19. nov.
	On holiday with @ThomasCookUK. Absolute joke. No rep has come to see us regarding our issue. Never again. This is appalling.
	Vis detaljer ·

	Bear @telkeebs	19. nov.
	Any news @ThomasCookCares? Is a rep coming to see us? There is eight of us here. Absolutely disgusted by the service.
	Vis detaljer ·

	Bear @telkeebs	18. nov.
	Svarer @ThomasCookCares Only that they will try tomorrow. But one day off a holiday is massive to people that can’t get away often.
	Vis samtale ·

	Bear @telkeebs	18. nov.
	Svarer @ThomasCookCares In all honesty. I’m just gutted the way things have happened. Always enjoyed holidaying with TC but this time it’s so so wrong.
	Vis samtale ·

	Bear @telkeebs	18. nov.
	Svarer @ThomasCookCares The lady said she can’t do much today as it’s a Sunday. What I really wasn’t happy with is that she said a transfer may cost us?! It should be the other way round. We should be looked after due to the start of our holiday being ruined
	Vis samtale ·

	Bear @telkeebs	18. nov.
	Svarer @ThomasCookCares Just found out someone is trying to call us. We need this sorted ASAP. After a bit of research we’ve found out this hotel has previous with these issues. This needs to be sorted or this will go a lot further.
	Vis samtale ·