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Thomas Cook Cares
@
ThomasCookCares
London, UK
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This is the official Thomas Cook UK Customer Care Page. We are here 24 hours a day, seven days a week!
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124.853
Tweets
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4
Folge ich
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15.795
Follower
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Thomas Cook Cares
@ThomasCookCares
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41 Min. |
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Hi there, please could you DM me more information about what you are looking for and I will see what I can find? 😊 ^Gina twitter.com/messages/compo…
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Thomas Cook Cares
@ThomasCookCares
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51 Min. |
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Worth a try but I'm afraid not. 😉 ^Alex
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Thomas Cook Cares
@ThomasCookCares
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52 Min. |
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Hi, Kirsty. We've not been advised of any Black Friday deals but I'd recommend keeping an eye on our Facebook page and also our website for anything that's released. ^Ste
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Thomas Cook Cares
@ThomasCookCares
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54 Min. |
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Hi Jess, I'm so sorry that nobody has been in touch. Can you please DM me with whether you've raised a complaint about this? ^Ed twitter.com/messages/compo…
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Thomas Cook Cares
@ThomasCookCares
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54 Min. |
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Fantastic! Let me know if there is anything I can do to get your holiday booked. 💛 ^Alex
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Thomas Cook Cares
@ThomasCookCares
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57 Min. |
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Hi there, that's correct! Where are you looking to travel to? 😊 ^Alex
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Thomas Cook Cares
@ThomasCookCares
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1 Std. |
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You'll be able to discuss this with our team, Paddy. ^Ed
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Thomas Cook Cares
@ThomasCookCares
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1 Std. |
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I'm afraid that would be an internal email so I wouldn't be able to give you this. You'll need to follow the correct process for this as advised. ^Ed
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Thomas Cook Cares
@ThomasCookCares
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2 Std. |
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You can email them here instead if you'd like: [email protected] ^Ed
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Thomas Cook Cares
@ThomasCookCares
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2 Std. |
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Hi Paddy, I'm really sorry to hear about your experience. You can start a claim with us using the following form po.st/D80VSg. ^Doug
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Thomas Cook Cares
@ThomasCookCares
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2 Std. |
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You're very welcome. Please do get back in touch if you need anything else. 😁 ^Alex
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Thomas Cook Cares
@ThomasCookCares
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2 Std. |
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Hi there, price and availability should be released around 12 months in advance. I'd advise keeping an eye on our Social pages and website for the latest offers and updates. 😊 ^Alex
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Thomas Cook Cares
@ThomasCookCares
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3 Std. |
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Hi Natasha, thanks for contacting us. Can you send me your booking reference in a DM please? ^Rich twitter.com/messages/compo…
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Thomas Cook Cares
@ThomasCookCares
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4 Std. |
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Hi, Alice, Yes you can book flights without a passport number but you'll need it when you go to check-in and add API. ^Ste
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Thomas Cook Cares
@ThomasCookCares
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5 Std. |
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I'm just responding to your DM now, Joanne. ^Ste
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Thomas Cook Cares
@ThomasCookCares
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5 Std. |
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I'm really sorry you feel this way, bear. Have you spoken to our Connected team about this? ^Gina
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Thomas Cook Cares
@ThomasCookCares
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6 Std. |
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Hi Joanne, I can look into this for you. Can you send me a DM with your booking reference please? ^Rich twitter.com/messages/compo…
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Thomas Cook Cares
@ThomasCookCares
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6 Std. |
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Enjoy! 🇺🇸☀ ^Rich
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Thomas Cook Cares
@ThomasCookCares
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6 Std. |
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Hi Danny, I understand that being charged extra for your baggage can be frustrating and if you wish to discuss this further, please feel free to message me in a DM. ^Alex twitter.com/messages/compo…
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Thomas Cook Cares
@ThomasCookCares
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7 Std. |
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I appreciate that Neil, however, we aren't able to discuss a booking or personal details publicly. ^Bella
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