SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
가입일: 2009년 5월
사진 및 동영상 555개 사진과 동영상

트윗

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  1. 11분 전

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. 1시간 전

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. 3시간 전

    "A great proactively communicates with their users to help keep them informed" –

  4. 4시간 전

    Do you even know how your users actually feel about the services you deliver?

  5. 4시간 전

    You may know and understand your SLAs, but what about your customers?

  6. 5시간 전

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 마음
  7. 6시간 전

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. 7시간 전

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. 19시간 전

    In unexpected circumstances a good will need to break the rules.

  10. 20시간 전

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. 21시간 전

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. 21시간 전

    Don't forget: a conversation is worth a thousand statistics.

  13. 22시간 전

    In this blog we explain how to get the most out of limited resource.

  14. 22시간 전

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. 23시간 전

    Tip to better meet customer expectations: Understand what people expect

  16. 24시간 전

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. 24시간 전

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 2월 9일

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 2월 9일

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    리트윗 1개 1 마음
  20. 2월 9일

    Do you know what the role of the ECAB is when it comes to change management? explains.

    리트윗 1개 1 마음

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