SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Připojil se květen 2009
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  1. před 14 minutami

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. před 2 hodinami

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. před 3 hodinami

    "A great proactively communicates with their users to help keep them informed" –

  4. před 4 hodinami

    Do you even know how your users actually feel about the services you deliver?

  5. před 4 hodinami

    You may know and understand your SLAs, but what about your customers?

  6. před 5 hodinami

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 lajk
  7. před 6 hodinami

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. před 7 hodinami

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. před 19 hodinami

    In unexpected circumstances a good will need to break the rules.

  10. před 20 hodinami

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. před 21 hodinami

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. před 22 hodinami

    Don't forget: a conversation is worth a thousand statistics.

  13. před 22 hodinami

    In this blog we explain how to get the most out of limited resource.

  14. před 22 hodinami

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. před 23 hodinami

    Tip to better meet customer expectations: Understand what people expect

  16. před 24 hodinami

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. před 24 hodinami

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9. 2.

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9. 2.

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 retweet 1 lajk
  20. 9. 2.

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 retweet 1 lajk

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