Last updated: October 31, 2013
By accessing or using our Services, you agree to be bound by the terms and conditions of these Terms of Use
(this "Agreement") and our Privacy Policy (the "Privacy Policy"). The
terms "we," "us," or "our" mean Bankrate, Inc., a Delaware corporation, and its domestic legal subsidiaries and
affiliates. The term "Services," means, collectively, various websites, applications, widgets, email
notifications and other mediums, or portions of such mediums, through which you have accessed this
Agreement.
This Agreement contains an agreement to arbitrate all claims and disclaimers of warranties and liability.
Your Compliance with this Agreement
You acknowledge that this Agreement is supported by reasonable and valuable consideration, the receipt and adequacy
of which is hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes,
without limitation, your ability to visit, use and/or submit information to our Services.
You represent that you have the capacity to be bound by this Agreement, or if you are acting on behalf of a company
or other entity, you have the authority to bind such company or entity. In order to determine your compliance with
this Agreement, we may monitor your access and use of our Services in accordance with our Privacy
Policy.
Our Services are Not Intended for Minors
Our Services are intended to be accessed and used only by adults and are not directed to minors. As stated in our Privacy Policy, we do not knowingly collect personally identifiable information by
anyone under the age of 13 and you should not provide us with any information regarding any individual under the age
of 13.
Your Access and Use of our Services
Your right to access and use our Services is personal to you and is not transferable by you to any other person or
entity. You are only entitled to access and use our Services for lawful purposes and pursuant to the terms and
conditions of this Agreement and the Privacy Policy.
Your access and use of our Services may be interrupted from time to time for any of several reasons, including,
without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Services or other
actions that we, in our sole discretion, may elect to take. We reserve the right to suspend or discontinue the
availability of our Services and/or any portion or feature of our Services at any time in our sole discretion and
without prior notice.
Any action by you that, in our sole discretion: (i) violates the terms and conditions of this Agreement and/or the
Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of our
Services; or (iii) through the use of our Services, defames, abuses, harasses, offends or threatens, shall not be
permitted, and may result in your loss of the right to access and use our Services. You shall not modify, scrape,
embed, or frame our Services without our prior written permission.
Your Access and Use of our Services
Subject to the terms of this Agreement and the Privacy Policy, we may offer you various
Services. Below are terms and conditions governing these Services.
You Must Maintain the Integrity of Your Information. To use certain Services, you may be required to provide
us with information about you, which may be of a confidential nature and may include personal identifying
information, medical and health history information, and/or financial information ("Your Information"). If you
provide Your Information to us then you agree to provide true, current, complete and accurate information, and not
to misrepresent your identity. You also agree to keep Your Information current and to update Your Information if any
of Your Information changes. Our collection, use and disclosure of Your Information is governed by this Agreement
and our Privacy Policy.
You Must Maintain the Security of Any Password Issued to You. If our Services require you to create a
password to use certain portions of our Services, then it is your sole responsibility to maintain the security of
that password. You agree that we shall not be liable for any loss that you may suffer as a result of the authorized
or unauthorized use of your password by a third party. You shall not allow any person under the age of 18 to use any
Service via your registration or password.
You Must Notify Us of a Breach. You agree to immediately notify us of any unauthorized use of your password,
any unauthorized use of any account that you may have with us, any violation of this Agreement, or any other breach
of security known to you in connection with any product or service available on our Services by sending an email to:
privacy-at-creditcards-dot-com.
You Are Responsible for Your Financial Decisions. We and our affiliates, through the Services, may provide a
venue through which you can obtain information and you can find third-party service providers, such as financial
institutions, credit card providers, mortgage brokers, insurance brokers, insurance agents, discount program
representatives and other insurance professionals ("Service Providers"). We do not endorse or recommend the products
or services of any Service Provider, and are not an agent or advisor to you or any Service Provider. We do not
validate or investigate the licensing, certification or other requirements and qualifications of Service Providers.
It is your responsibility to investigate Service Providers. You acknowledge and agree that Service Providers are
solely responsible for any services that they may provide to you and that we are not liable for any losses, costs,
damages or claims in connection with, arising from, or related to, your use of a Service Provider's products or
services. We urge you to obtain the advice of financial advisors, insurance agents, brokers or other qualified
professionals who are fully aware of your individual circumstances before you make any financial or insurance
decisions. You acknowledge and agree that you rely on your own judgment and that of such advisors in selecting any
products or services offered by Service Providers.
You Acknowledge and Agree that We are Not a Service Provider. We are not a financial institution, insurance
provider or other Service Provider. Instead, we, through our Services, may help to connect you with Service
Providers that might meet your needs based on information provided by you. We do not, and will not, make any
coverage or credit decision with any Service Provider referred to you. We do not issue mortgages, credit cards,
insurance coverage or any other financial products.
No Guarantee of Quotes, Fees, Terms, Rates, Coverage or Services. We do not make any warranties or
representations regarding the quotes, fees, terms, rates, coverage or services offered or made available by Service
Providers. We do not guarantee that quotes, fees, terms, rates, coverage or services offered by Service
Providers are the best available.
You Do Not Pay Fees to Us. Unless you are a Service Provider or order a specific service through our
Services, we do not charge you a fee to use our Services. Service Providers may pay us fees for services and to be
matched with users of our Services, however. We are not involved with and are not responsible for any fee
arrangement that you may enter into with any Service Provider. You acknowledge and agree to this compensation
arrangement. You hereby release us of any and all losses, costs, damages or claims in connection with,
arising from or related to your use of a Service Provider's products or services, including any fees charged by
a Service Provider.
Requests for Quotes or Offers. Our Services may give you the opportunity to request to be matched with and
receive quotes or offers from Service Providers (a "Match Request"). Portions of our Services providing this
opportunity (the "Match Request Areas") are only available to residents of the United States, and may not be
available in all states.
Fees and Payments
Access and use of our Services is free. At any time, we may choose to charge fees for various premium features and
services, and we will notify you of those charges at the time that we offer features and services for a fee. We may,
in our sole discretion, and by notifying you on our Services, change this policy and begin charging for access to
our Services and other features and services, and we may, in our sole discretion, add, remove or change the features
and services we offer or the fees (including the amount and type of fees) we charge at any time. If we introduce a
new service or charge a new fee, we will establish and notify you of the fees for that service at the launch of the
service or start of charging a new fee. If we notify you of new fees or changes to fees for an existing service,
then you agree to pay all fees and charges specified and all applicable taxes for your continued use of the
applicable service.
Public Forums
Our Services may act as a venue, through blogs, messaging, chat rooms, bulletin boards and other forums
(collectively, the "Forums"), allowing the users to contribute information and make statements ("User Generated
Content"). We are not involved in the actual transmission of User Generated Content provided for in the
Forums. As a result, we do not approve or endorse any User Generated Content in the Forums, and you hereby
acknowledge and agree that we have no control over the quality, correctness, timeliness, safety, truth, accuracy or
legality of any User Generated Content provided by you or any other person or entity in the Forums. You may find
User Generated Content posted in the Forums by other users to be offensive, harmful, inaccurate or deceptive. Please
use caution and common sense, and do not rely solely on User Generated Content published in the Forums. Without
limiting the generality of the foregoing, and although we do not regularly review User Generated Content provided
for in the Forums, we reserve the right (but not the obligation) to remove or edit any User Generated Content in the
Forums.
Immediately report problems with the Forums to us at privacy-at-creditcards-dot-com.
Transmissions, Submissions and Postings to our Services
If you transmit, submit or post information to our Services that is not Federally trademarked and/or copyrighted,
you automatically grant us and our assigns the worldwide, fully-paid, royalty-free, exclusive right and license to
use, copy, format, adapt, publish and/or incorporate any or all such information in any media whatsoever, including,
without limitation, the Content (as defined below). Provided that you have obtained prior written permission from us
to transmit, submit or post information to our Services that is Federally trademarked and/or copyrighted, you
automatically grant us and our assigns the worldwide, fully-paid, royalty-free right to use, copy, format, adapt,
publish and/or incorporate any or all such information in any media whatsoever, including, without limitation, the
Content.
You shall not transmit, submit or post the following to our Services:
Although we do not regularly review your transmissions, submissions or postings, we reserve the right (but not the
obligation) to edit, refuse to post or remove your transmissions, submissions or postings. Pursuant to the Privacy Policy, we may review transmissions, submissions or postings made by you to
determine, in our sole discretion, your compliance with this Agreement.
You are solely responsible for all your transmissions, submissions or postings (i.e., your own User Generated
Content) and the consequences of transmitting, submitting or posting them.
Our Intellectual Property Rights
Our names, graphics, logos, page headers, button icons, scripts, and service names are our trademarks or trade dress
in the United States and/or other countries (collectively, the "Proprietary Marks"). You may not use the Proprietary
Marks without our prior written permission. We make no proprietary claim to any third-party names, trademarks or
service marks appearing on our Services. Any third-party names, trademarks, and service marks are property of their
respective owners.
The information, advice, data, software and content viewable on, contained in, or downloadable from our Services
(collectively, the "Content"), including, without limitation, all text, graphics, charts, pictures, photographs,
images, videos, line art, icons and renditions, are copyrighted by, or otherwise licensed to, us or our Content
suppliers. We also own a copyright of a collective work in the selection, coordination, arrangement, presentation,
display and enhancement of the Content (the "Collective Work"). All software used on or within our Services (the
"Software") is our property or the property of our software vendors and is protected by United States and
international copyright laws. Viewing, reading, printing, downloading or otherwise using the Content and/or the
Collective Work does not entitle you to any ownership or intellectual property rights to the Content, the Collective
Work, or the Software.
You are solely responsible for any damages resulting from your infringement of our or any third-party's intellectual
property rights regarding the Trademarks, the Content, the Collective Work, the Software and/or any other harm
incurred by us or our affiliates as a, direct or indirect, result of your copying, distributing, redistributing,
transmitting, publishing or using the same for purposes that are contrary to the terms and conditions of this
Agreement.
Your Use of the Content
We grant you a limited license to access, print, download or otherwise make personal use of the Content and the
Collective Work in the form of: (i) one machine-readable copy; (ii) one backup copy; and (iii) one print copy, for
your non-commercial use; provided, however, that you shall not delete any proprietary notices or materials with
regard to the foregoing manifestations of the Content and the Collective Work. You may not modify the Content or the
Collective Work or utilize them for any commercial purpose or any other public display, performance, sale, or
rental, decompile, reverse engineer, or disassemble the Content and the Collective Work, or transfer the Content or
the Collective Work to another person or entity.
Except as otherwise permitted under the copyright laws of the United States, no other copying, distribution,
redistribution, transmission, publication or use, other than the non-commercial use of the Content and the
Collective Work as permitted by this Agreement, is permitted by you without our prior written permission.
You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our prior written
permission.
Access and Interference
You agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or
extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion
of our Services or for any other purpose, without our prior written permission. Additionally, you agree that you
will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or
disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from,
distribute or publicly display any content (except for your personal information) from our Services without our
prior written permission and the appropriate third party, as applicable; (iii) interfere or attempt to interfere
with the proper working of our Services or any activities conducted on our Services; or (iv) bypass any robot
exclusion headers or other measures we may use to prevent or restrict access to our Services. Notwithstanding the
foregoing, we grant the operators of public search engines permission to use spiders to copy materials from our
Services for the sole purpose and solely to the extent necessary for creating publicly available search indices of
the materials on our Services, but not caches or archives of such materials. We reserve the right to revoke these
exceptions either generally or in specific cases. Except as expressly permitted in this Agreement, you shall not
collect or harvest any personally identifiable information, including account names, from our Services. You shall
not use any communication systems provided on our Services (such as Forums or email) for any commercial or
solicitation purposes. You shall not solicit for commercial purposes any users of our Services without our prior
written permission.
Electronic Communications
When you visit our Services or send email to us, you are communicating with us electronically. You consent to
receive communications from us electronically. Although we may choose to communicate with you by regular mail, we
may also choose to communicate with you by email or by posting notices on our Services. You agree that all
agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing.
Your Responsibility for Equipment and Related Costs
You are responsible for obtaining and maintaining all telephone, computer hardware, Internet access services and
other equipment or services needed to access and use our Services, and all costs and fees associated with Internet
access or long distance charges incurred with regard to your access and use of our Services.
Third Party Links or Access
There may be provided on our Services links or access to other websites or mediums belonging to our advertisers,
business partners, affiliates, Service Providers and other third parties. Such links and access do not
constitute our endorsement of those third parties, nor the products or services of those third parties. We are
not responsible for the activities or policies of those third parties. We do not guarantee that the terms or rates
offered by any particular advertiser, business partner, affiliate, Service Provider or other third party on or
through our Services are the best terms or lowest rates available in the market.
Mobile Devices
If we provide aspects of our Services via an application for your mobile or other device, please be aware that your
carrier's normal rates and fees may apply and that the terms of this Agreement and other agreements within the
application apply to your use of such application.
Copyright Infringement
It is our policy to comply with the Digital Millennium Copyright Act, title 17, United States Code, Section 512,
including, without limitation, responding to notices of alleged copyright infringement, and other applicable
intellectual property laws. We shall, in appropriate circumstances, disable and/or terminate the accounts of users
who may infringe or repeatedly infringe the copyrights or other intellectual property rights of ours and/or
others.
Notifications (each a "Notification") of claimed copyright infringement should be sent by either express mail or
U.S. mail to our designated agent. Our designated agent contact information is set forth below:
Address of designated agent to which notification should be sent:
Gunster, Yoakley & Stewart, P.A.
777 S. Flagler Drive, Suite 500 E
West Palm Beach, FL 33401
Attention: David Bates
Facsimile number of designated agent: 561.671.2555
Email address of designated agent: dbates at gunster * com
Pursuant to Title 17, United States Code, Section 512(c)(3), to be effective, the Notification must include the following:
Upon receipt of the Notification containing the information as outlined in 1 through 6 above, and pursuant to Title 17, United States Code, Section 512:
Counter Notification:
Pursuant to Title 17, United States Code, Section 512(g)(3), a Subscriber may counter a Notification by providing a
written communication ("Counter Notification") to our designated agent that includes substantially the following:
Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above, and pursuant to Title 17, United States Code, Section 512:
We Make No Representations or Warranties Regarding the Content
The Content and all services and products associated with OUR SERVICES are provided
to you on an "as-is" and "as available" basis. WE make no representations or warranties of any kind, express or
implied, as to the operation of OUR SERVICES or the information, content, materials, products or services included
on or associated with OUR SERVICES. You expressly agree that your use of OUR SERVICES and all products and services
included on or associated with OUR SERVICES is at your sole risk.
WE DO not make, AND EXPRESSLY DISCLAIM, any representations, warranties or guarantees, express or implied, regarding
the accuracy, correctness, or completeness of the Content or the services and products associated with OUR SERVICES,
or the safety, reliability, title, timeliness, completeness, merchantability, conformity or fitness for a particular
purpose of the Content or the services and products associated with OUR SERVICES. It is your sole responsibility to
independently evaluate the accuracy, correctness or completeness of the Content and the services and products
associated with OUR SERVICES. Â WE make no representation, warranty or guarantee that the Content that may be
available for downloading from OUR SERVICES is free of infection from any viruses, worms, Trojan horses, trap doors,
back doors, easter eggs, time bombs, cancelbots or other code or computer programming routines that contain
contaminating or destructive properties or that are intended to damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal information. WE do not make any
representations, warranties or guarantees, express or implied, regarding any quotes OR OFFERS provided on or through
OUR SERVICES.
WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT A FINANCIAL INSTITUTION, INSURANCE
PROVIDER, CREDIT CARD PROVIDER OR OTHER SERVICE PROVIDER. YOU ACKNOWLEDGE AND AGREE THAT WE ARE SOLELY AN
INTERMEDIARY BETWEEN YOU AND SUCH SERVICE PROVIDERS AND, THEREFORE, WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR
ANY CONTENT, PRODUCTS OR SERVICES PROVIDED BY SUCH SERVICE PROVIDERS.
WE shall in no event be responsible to, or liable to, you, or any third party,
whether in contract, warranty, tort (including negligence) or otherwise, for any damages, including, but not limited
to, special, incidental, indirect or consequential damages that include, but are not limited to, damages for any
loss of profit, revenue or business, as a direct or indirect result of: (i) your breach or violation of the terms
and conditions of this Agreement; (ii) your access and use of OUR SERVICES; (iii) your DELAY IN ACCESSING OR
inability to access or use OUR SERVICES for any reason; (iv) your downloading of any of the Content or the
Collective Work for your use; (v) your reliance upon or use of the Content or the Collective Work, OR (VI) ANY
INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH OUR SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF
OUR SERVICES, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF WE AND/OR OUR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. OUR
LIABILITY AND THE LIABILITY OF OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS,
SHAREHOLDERS, REPRESENTATIVES, AND AGENTS ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED $100.
YOU SPECIFICALLY ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR USER GENERATED CONTENT OR THE DEFAMATORY, OFFENSIVE OR
ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM SUCH USER GENERATED CONTENT AND
THIRD-PARTY CONDUCT RESTS ENTIRELY WITH YOU.
YOU AND US AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO OUR SERVICES MUST COMMENCE WITHIN ONE (1)
YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Your Indemnification of Us
You shall defend, indemnify and hold harmless us and our officers, directors, shareholders, employees, independent
contractors, agents, representatives and affiliates from and against all claims and expenses, including, but not
limited to, attorneys' fees, arising out of, or attributable to: (i) any breach or violation of this Agreement by
you; (ii) your failure to provide accurate, complete and current personally identifiable information requested or
required by us; (iii) your access or use of our Services; (iv) access or use of our Services under any password that
may be issued to you; (v) your transmissions, submissions or postings (i.e., your own User Generated Content);
and/or (vi) any personal injury or property damage caused by you.
Amendments of this Agreement
We reserve the right to update, amend and/or change this Agreement at any time in our sole discretion and without
notice. Updates to this Agreement will be posted here. Amendments will take effect immediately upon us posting the
updated Agreement on our Services. You are encouraged to revisit this Agreement from time to time in order to review
any changes that have been made. The date on which this Agreement was last updated will be noted immediately above
this Agreement. Your continued access and use of our Services following the posting of any such changes shall
automatically be deemed your acceptance of all changes.
Our Remedies
You acknowledge that we may be irreparably damaged if this Agreement is not specifically enforced, and damages at
law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of this
Agreement by you, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such
breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or
to a decree for specific performance of the provisions of this Agreement. For purposes of this Section, you agree
that any action or proceeding with regard to such injunction restraining such breach or threatened breach shall be
brought in the courts of record of Palm Beach County, Florida, or the United States District Court, Southern
District of Florida. You consent to the jurisdiction of such court and waive any objection to the laying of venue of
any such action or proceeding in such court. You agree that service of any court paper may be effected on such party
by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules.
Legal Disputes
You and we agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any
way to or arising out of this or previous versions of this Agreement, your use of or access to the Services will be
resolved in accordance with the provisions set forth in this Legal Disputes section. Please read this section
carefully. It affects your rights and will have a substantial impact on how claims you and we have against each
other are resolved.
A. Applicable Law
You agree that the laws of the State of Florida, without regard to principles of conflict of laws, will govern this
Agreement and any claim or dispute that has arisen or may arise between you and us, except as otherwise stated in
this Agreement.
B. Agreement to Arbitrate
You and we each agree that any and all disputes or claims that have arisen or may arise between you and us relating
in any way to or arising out of this or previous versions of this Agreement, your use of or access to our Services,
or any products or services sold, offered, or purchased through our Services shall be resolved exclusively through
final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if
your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to
Arbitrate section (this "Agreement to Arbitrate").
1. Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND US
AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT
OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY
AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY
RELIEF AWARDED CANNOT AFFECT OUR OTHER USERS.
2. Arbitration Procedures
Arbitration is more informal than a lawsuit in court. There is no judge or jury in arbitration, and court review of
an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual
basis that a court can award to an individual. An arbitrator should apply the terms of this Agreement as a court
would.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any
dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this
Agreement to Arbitrate, any part of it, or of this Agreement including, but not limited to, any claim that all or
any part of the Agreement to Arbitrate or this Agreement is void or voidable.
The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures,
including the AAA's Supplementary Procedures for Consumer-Related Disputes (as applicable), as modified by this
Agreement to Arbitrate. The AAA's rules are available at www.adr.org. A form for initiating arbitration proceedings
is available on the AAA's site at http://www.adr.org.
The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value
of the relief sought is $10,000 or less, you or us may elect to have the arbitration conducted by telephone or based
solely on written submissions, which election shall be binding on you and us subject to the arbitrator's discretion
to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by
telephone by you and/or us, unless the arbitrator requires otherwise.
The arbitrator will decide the substance of all claims in accordance with the laws of the State of Florida,
including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator
shall not be bound by rulings in prior arbitrations involving our other users, but is bound by rulings in prior
arbitrations involving the same user to the extent required by applicable law. The arbitrator's award shall be final
and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction
thereof.
3. Costs of Arbitration
Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, unless otherwise
stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, we
will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of
fees by us should be submitted by mail to the AAA along with your Demand for Arbitration and we will make
arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000
and you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of
litigation, we will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary
to prevent the arbitration from being cost-prohibitive. In the event the arbitrator determines the claim(s) you
assert in the arbitration to be frivolous, you agree to reimburse us for all fees associated with the arbitration
paid by us on your behalf, which you otherwise would be obligated to pay under the AAA's rules.
4. Severability
With the exception of any of the provisions in Section 1 of this Agreement to Arbitrate ("Prohibition of Class and
Representative Actions and Non-Individualized Relief"), if an arbitrator or court decides that any part of this
Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still
apply. If an arbitrator or court decides that any of the provisions in Section 1 of this Agreement to Arbitrate
("Prohibition of Class and Representative Actions and Non-Individualized Relief") is invalid or unenforceable, then
the entirety of this Agreement to Arbitrate shall be null and void. The remainder of the Agreement and its Legal
Disputes Section will continue to apply.
5. Future Changes to the Agreement to Arbitrate
Notwithstanding any provision in the Agreement to the contrary, you and we agree that if we make any change to this
Agreement to Arbitrate (other than a change to any notice address or site link provided herein) in the future, that
change shall not apply to any claim that was filed in a legal proceeding against us prior to the effective date of
the change. The change shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have
arisen or may arise between you and us. We will notify you of changes to this Agreement to Arbitrate by posting the
amended terms on our Services at least 30 days before the effective date of the changes and/or by email.
C. Judicial Forum for Legal Disputes
Unless you and we agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you
or to a particular claim or dispute as a result of a decision by the arbitrator or a court order, you agree that any
claim or dispute that has arisen or may arise between you and us must be resolved exclusively by a state or federal
court located in Palm Beach County, Florida. You and us agree to submit to the personal jurisdiction of the courts
located within Palm Beach County, Florida for the purpose of litigating all such claims or disputes. You also agree
that: (i) our Services shall be deemed solely based in the State of Florida; and (ii) our Services shall be deemed
passive Services that do not give rise to personal jurisdiction over us and our assigns, either specific or general,
in jurisdictions other than the State of Florida.
Miscellaneous
If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of
competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that
portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.
The headings contained in this Agreement are for convenience of reference only, are not to be considered a part of
this Agreement, and shall not limit or otherwise affect in any way the meaning or interpretation of this
Agreement.
All covenants, agreements, representations and warranties made in this Agreement, as may be amended by us, from time
to time, shall survive your acceptance of this Agreement and the termination of this Agreement.
This Agreement and the Privacy Policy represent the entire understanding and agreement
between you and us regarding the subject matter of the same, and supersede all other previous agreements,
understandings and/or representations regarding the same.