Careers at Alexa

Alexa has been gathering, analyzing, and reporting on internet data for almost two decades. We have millions of toolbar users in countries around the world, and we receive over 6 million unique website visitors per month. As a wholly-owned subsidiary of Amazon.com, a career at Alexa presents an extraordinary combination: the fun and challenge of a fast-paced, startup-like culture, balanced by the stability and rewards of working for an established corporation. Plus, we are located in the heart of downtown San Francisco.

Alexa Internet participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).

Alexa is an Equal Opportunity Employer. Candidates with criminal histories will be considered in a manner consistent with all federal, state and local laws.

Senior UX Designer

Alexa is seeking a talented UX designer to drive the evolution of user interactions and user experience for our next generation of big data products for the web. In this role, you will lead a team of designers and work in close partnership with team members from Product Management, Data Science and Front End Development to deliver products that directly address customer needs and meet Alexa’s business objectives.

The ideal candidate will be fundamentally curious about the way things work in the real world and the digital one. As the Senior User Experience Designer, you will study our customers’ behaviors and transform them into world-class experiences that are highly functional and intuitive. The ideal candidate will be a proactive and critical thinker that works creatively through the inherent challenges of the product research and development process. They thrive as part of a cross-functional team of start up proportions but while maintaining big picture perspective that the stability of being an Amazon.com subsidiary can support.

Core responsibilities include:

• Owns and leads the design process from product thinking, to flows, to wireframes, to prototypes, to user testing, etc.
• Applies best practices from the field of user experience and user research.
• Is a core contributor to product discovery process and assists in validating product ideas and designs.
• Effectively designs interactions within the product, ranging from small feature iterations to larger, complex, greenfield experiences.
• Supports their assigned product development team on achievement of agile sprint goals, working closely with Product Managers and Scrum Masters to prepare designs for development.
• Applies an understanding of user analytics and KPIs to monitor the product’s performance and guide product evolution.
• Performs user research and customer discovery, such as interviews, observation sessions, and user tests, etc., synthesizes and shares their research to stakeholders.
• Incorporates insight from their research into product designs.
• Explores new ways of communicating product design concepts and supporting information to product stakeholders.
• Collaborates and critiques with fellow designers to ensure that the very best work possible is being released into the market.
• Manages internal and external design resources. Proactively mentor and develop other Designers.

Basic Qualifications:

• Dreams big about changing the way people interact with technology.
• Has a strong portfolio with project artifacts illustrating an individual approach to design solutions and demonstrating systematic and creative design thinking.
• Has proven experience working directly with internal or external clients to gather requirements, present work, and discuss feedback.
• Has experience successfully executing in environments that focused on conversion, renewal and subscription.
• Thinks about the full context of the user experience including business challenges, user needs, and technological capabilities.
• Proficient using tools for previsualiztion, prototyping and spec creation (eg. Sketch, Invision, Omnigraffle, Adobe Creative Suite or similar)
• Understands fundamentals of visual design.
• 5+ years of experience in UX, Interaction Design, Product Design, or related fields, designing for web and/or mobile.
• Experience managing direct reports, leading teams and design projects.
• Formal study of user experience design.
• Demonstrates a basic understanding of Alexa, its products, and its target customer

Preferred Qualifications:

• Writes HTML and CSS.
• Prior experience working with Agile software development process.

Send resumes to [email protected].