Buying basics

You can find great deals on just about anything on eBay. Whether you want to buy something at a fixed price, or take part in an auction-style listing to win that perfect item, it's easy to get started.

Solve a problem

I found something I want to bid on, but I have questions that aren\'t answered in the listing information.

Before you bid, review the item description, seller information, and shipping policy. If you have any questions, email the seller. Learn more about the listing page.

I received a request to buy an item outside of eBay.

If a seller (or someone claiming to be a seller) contacts you to complete a sale outside of eBay, don't accept the offer. Sales that take place outside of eBay aren't eligible for buyer protection, including the eBay Money Back Guarantee, Feedback, and requests for contact information. Learn more about offers to buy or sell outside of eBay.

Basics

All about buying
Knowing a few key concepts will help you become a successful buyer.

Auction tips
Make smart, safe purchases by following these tips.

Using eBay mobile apps on your smartphone
Use our mobile apps on your smartphone or tablet to browse, bid on, or buy items.

Different buying options
Bid on an item, or buy it at a fixed price.

Buying with the Buy It Now option
Find the types of listings that have a Buy It Now price. Items in some locations may also be available for same day delivery or free in-store pickup.

Buying as a guest
Buying as a guest lets you try shopping on eBay without registering as an eBay member.

Delivery and pickup options
In some locations, you can buy an item on eBay and arrange to pick it up, or have it delivered directly to you.

Creating, sharing, and finding wish lists
Add items to your wish list, share it with your friends and family, and find other wish lists.

Contacting your seller
If you have a question or problem with an item, it's best to contact the seller first.

After you buy your item
You've made a purchase, now what? Find out what to expect.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

Shortcuts

Order a gift certificate

Redeem a gift certificate

Retract a bid

Reviews & Guides

Rules & policies

Rules for buyers

Unpaid item policy

Unwelcome and malicious buying policy