Official Gmail Blog
News, tips and tricks from Google's Gmail team and friends.
Computer, respond to this email: Introducing Smart Reply in Inbox by Gmail
November 3, 2015
Posted by Bálint Miklós, Software Engineer
With the holidays approaching and emails coming in at a furious pace, we can all use a little help. Inbox is already on hand
assisting you with the next step
,
organizing your trips
, and
even suggesting reminders
.
But when you're checking email on the go, it can be cumbersome and time-consuming to reply to all or even some of them. What if there was a way for your inbox to guess which emails can be answered with a short reply, prepare a few responses on your behalf and present them to you, one tap away?
Well, starting later this week, Inbox will do just that with Smart Reply.
Smart Reply suggests up to three responses based on the emails you get. For those emails that only need a quick response, it can take care of the thinking and save precious time spent typing. And for those emails that require a bit more thought, it gives you a jump start so you can respond right away.
There's actually a lot going on behind the scenes to make Smart Reply work. Inbox uses machine learning to recognize emails that need responses and to generate the natural language responses on the fly. If you're interested in how Smart Reply works, including how researchers got machine learning to work on a data set that they never saw, you can read more about it on the
Google Research Blog
.
And much like how Inbox gets better when you report spam, the responses you choose (or don't choose!) help improve future suggestions. For example, when Smart Reply was tested at Google, a common suggestion in the workplace was "I love you." Thanks to Googler feedback, Smart Reply is now SFW :)
Smart Reply will be rolling out later this week on both
Google Play
and the
App Store
in English. If you've got a lot of emails on your plate, now's a great time to try
Inbox
and get through them faster than ever.
Inbox by Gmail: Snooze to just the right time
July 16, 2015
Posted by Vijay Umapathy, Product Manager
Wouldn’t it be nice if your concert ticket appeared at the top of your inbox just before the event started, or your hotel confirmation came back right before you needed to check in?
Starting today, Snooze in Inbox is getting a bit more convenient—when you snooze an email that has dates and times (like event confirmations or shipping notifications), you’ll get a one-tap option to snooze to exactly the right time, like the day of your concert or the morning your package will arrive.
You'll see these new Snooze options on most of these types of emails:
Package tracking updates
Restaurant and event reservations
Calendar invites
Flight confirmations
Hotel reservations
Rental car reservations
So next time, try snoozing that email to the day before the event. Then sit back and relax, knowing your email will come back at just the right time.
New ways to add Reminders in Inbox by Gmail
June 17, 2015
Posted by Dave Orr, Google Research Product Manager
(Cross-posted from the
Google Research Blog
)
Last week, Inbox by Gmail
opened up
and improved many of your favorite features, including two new ways to add Reminders.
First up, when someone emails you a to-do, Inbox can now suggest adding a Reminder so you don’t forget. Here's how it looks if your spouse emails you and asks you to buy milk on the way home:
To help you add Reminders, the Google Research team used natural
language understanding technology
to teach Inbox to recognize to-dos in email.
And much like Gmail and Inbox get better when you report spam, your feedback helps improve these suggested Reminders. You can accept or reject them with a single click:
The other new way to add Reminders in Inbox is to create Reminders in Google Keep—they will appear in Inbox with a link back to the full note in Google Keep.
Hopefully, this little extra help gets you back to what matters more quickly and easily. Try the new features out, and as always, let us know what you think using the feedback link in the app.
Trip Bundles in Inbox by Gmail
June 8, 2015
Posted by Thijs van As, Product Manager
I frequently travel to Mountain View and Seattle and always have a mess of related emails at the end of my trip. For example, last time the final tally was four about my flight purchase, five about my hotel reservations, one rental car confirmation and five check-in reminders. The challenge is: I often need an important bit of information quickly—a flight confirmation number or hotel address—but the details are buried in email, making them hard to find.
Just a
couple weeks ago
,
Inbox
added Trip Bundles to improve this experience—whether you’re traveling up and down the West Coast, or flying across the pond. Now, all of your emails about a trip are bundled together and available the instant you open Inbox.
When it's time to fly, Inbox will even update your flight status so you'll know if your trip is on time or if your gate has changed.
You can open the bundle to see all your emails related to that trip, with the most important information (like flight times) right at the top.
Each section in the bundle gives you all the details about your flight, rental car, hotel or restaurant reservation. And when there are multiple emails about the same reservation, Inbox is smart enough to only show you the most up-to-date information.
Finally, if you want to take a look at your upcoming trips or take a trip down memory lane, just tap on Trips in the app menu.
Safe travels!
Thanks to you, Inbox by Gmail is now open to everyone
May 28, 2015
Posted by Alex Gawley, Director of Product Management
Back in October we
introduced
a new type of inbox—one that works for you. Since then you’ve told us what you like best about Inbox by Gmail, as well as how we can make it better. And we want to say thank you.
Because of your feedback, we’re improving many of your favorite features, and launching your most highly-requested ones. So sit back, relax and enjoy all the updates.
More ways to stay organized with Trip Bundles
For starters, you’ve mentioned how much you like seeing key information at a glance, like when your package is arriving. So today Inbox is adding Trip Bundles: All of your emails about a trip will now be bundled together and the most important details (like flight times and hotel reservation numbers) will be available the instant you open Inbox.
More control with Undo Send, Swipe to Delete and Signatures
Being able to control your inbox, like
setting your custom Snooze times
, is also something you’ve told us matters. So today Inbox is helping you be more productive:
With Undo Send—now for the first time on your phone—you can take back an email right after sending in case you spotted a mistake, or have second thoughts
If you’d rather get rid of messages, you can make ‘Delete’ the default swiping action
If you want to personalize your sent messages, you can now add a custom signature
More ways that Inbox saves you time
You’ve also let us know how much you appreciate a little extra help every now and then—like when Inbox adds phone numbers to Reminders, or finds that flight time in under a second. Today Inbox is adding a few more ways it can be of service:
When you create Reminders in Keep, they’ll now appear in Inbox
When someone emails you a to-do, Inbox might suggest adding a Reminder so you don’t forget
When you get an email from HotelTonight or Eat24, you can now open your reservations and food orders within their app, directly from Inbox
Reminders created in Keep now appear in Inbox
Open your order or booking directly from Inbox
No more invites: Inbox is now open
Finally, you’ve asked for invites. And we’d like to say yes to all of you, all at once. So as of today, Inbox is open to everyone—no invitation required. All your Gmail messages are ready and waiting. So if you haven't tried Inbox yet,
download the app
today, and start getting back to what matters.
p.s. While we’re still in the early stages of bringing Inbox to work, today we’re also expanding the
Inbox early adopter program
so any Google Apps for Work customer who wants to join can do so.
Inbox by Gmail: now in more places
February 19, 2015
Posted by Taylor Kourim, Software Engineer
It’s always hard to know when it’s time to share a new product, because there’s always just a _few_ more things you want to do. Today we’re happy to check off some of these to-dos for Inbox, making it easier to use on more devices and browsers.
If you're a big fan of tablets, you'll be excited to learn that Inbox has come to iPad and Android tablets. Download the app from the
App Store
and
Google Play
.
In addition, Inbox now supports Firefox and Safari, as well as Chrome. You can sign in at
inbox.google.com
.
As always, if you aren't using Inbox yet, now's a perfect time to jump in. Email
inbox@google.com
to request an invite and we'll email you as soon as more invites are available.
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