SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Mayıs 2009 tarihinde katıldı
555 Fotoğraf ve video Fotoğraflar ve videolar

Tweetler

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  1. 11 dakika önce

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. 2 saat önce

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. 3 saat önce

    "A great proactively communicates with their users to help keep them informed" –

  4. 4 saat önce

    Do you even know how your users actually feel about the services you deliver?

  5. 4 saat önce

    You may know and understand your SLAs, but what about your customers?

  6. 5 saat önce

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 beğenme
  7. 6 saat önce

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. 7 saat önce

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. 19 saat önce

    In unexpected circumstances a good will need to break the rules.

  10. 20 saat önce

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. 21 saat önce

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. 21 saat önce

    Don't forget: a conversation is worth a thousand statistics.

  13. 22 saat önce

    In this blog we explain how to get the most out of limited resource.

  14. 22 saat önce

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. 23 saat önce

    Tip to better meet customer expectations: Understand what people expect

  16. 24 saat önce

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. 24 saat önce

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9 Şub

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9 Şub

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 beğenme
  20. 9 Şub

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 beğenme

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