SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

Придружио/ла се мај 2009.

@sysaid је блокиран

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  1. пре 15 минута

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. пре 2 сата

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. пре 3 сата

    "A great proactively communicates with their users to help keep them informed" –

  4. пре 4 сата

    Do you even know how your users actually feel about the services you deliver?

  5. пре 4 сата

    You may know and understand your SLAs, but what about your customers?

  6. пре 5 сати

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

  7. пре 6 сати

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. пре 7 сати

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. пре 19 сати

    In unexpected circumstances a good will need to break the rules.

  10. пре 20 сати

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. пре 21 сата

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. пре 22 сата

    Don't forget: a conversation is worth a thousand statistics.

  13. пре 22 сата

    In this blog we explain how to get the most out of limited resource.

  14. пре 22 сата

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. пре 23 сата

    Tip to better meet customer expectations: Understand what people expect

  16. пре 24 сата

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. пре 24 сата

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9. феб

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9. феб

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

  20. 9. феб

    Do you know what the role of the ECAB is when it comes to change management? explains.

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