SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
S-a alăturat în mai 2009
555 de fotografii și videoclipuri Fotografii și videoclipuri

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  1. acum 14 minute

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. acum 2 ore

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. acum 3 ore

    "A great proactively communicates with their users to help keep them informed" –

  4. acum 4 ore

    Do you even know how your users actually feel about the services you deliver?

  5. acum 4 ore

    You may know and understand your SLAs, but what about your customers?

  6. acum 5 ore

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 apreciere
  7. acum 6 ore

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. acum 7 ore

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. acum 19 ore

    In unexpected circumstances a good will need to break the rules.

  10. acum 20 de ore

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. acum 21 de ore

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. acum 22 de ore

    Don't forget: a conversation is worth a thousand statistics.

  13. acum 22 de ore

    In this blog we explain how to get the most out of limited resource.

  14. acum 22 de ore

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. acum 23 de ore

    Tip to better meet customer expectations: Understand what people expect

  16. acum 24 de ore

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. acum 24 de ore

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9 feb.

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9 feb.

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 redistribuire 1 apreciere
  20. 9 feb.

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 redistribuire 1 apreciere

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