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Analysis Workspace 134 269
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11:40 AM
Intermittent logouts

We've recently implemented Adobe Analytics and are facing issues with intermittent logouts. When navigating through the report suites, the user will get kicked out to the login screen periodically-- some days are better than others. I've seen this happen in Chrome and IE.

Also, after entering a username and password- the login screen will get stuck in what looks like a refresh loop. The page will keep refreshing/reloading until all cached browser data is cleared, then the user may try to login again. Not sure if these two issues are related. Thanks!

02:51 AM
Segments in combination with yearly unique visitors

My aim is to take a look at how many people are returning to our website through one specific entry channel (mass e-mail). So what I did was create a segment that contains only traffic that has a specific campaign ID to filter out the mass e-mail visitors. After that I'm looking at the following metrics:

- Visits

- Unique Vists

- Yearly Unique visits

What I'm hoping to see is that the yearly unique visits is declining relative to the unique visits. What I would like to verify is if the 'yearly unique visits' metric also respects the segment, does anyone know?

Let me give an example, consider scenario A:

- User enters through google natural search at moment A

- User enters through mass e-mail at moment B

When looking at the segment that filters for the mass e-mail, will this user show as a yearly unique at moment B, or will the fact that he already visited the site at moment A mean he's not a yearly unique visitor anymore in the scope of the segment?

 

Thanks

 
01:48 AM
Blog and Article Sharing Corner

Hey Community Folks!

I am creating this space exclusively for users who write blogs or articles around Adobe Analytics and related technologies. You can feel free to post your genuine content around the product or related topics like Web Analytics, Mobile Analytics, Reporting, Data Analysis etc. If we like what you have written, we may well include it in our official Knowledge Base Articles and give you the due credit! If you have any questions before posting you can send me a private massage. 

Hope to see some great content here!

11:06 AM
EF ID

I am looking where to find the "ef id" in analytics?  I am having issues with my orders and revenue matching in Adobe Media Optimizer and Analytics.  My rep is stating that I need to download the "ef id" in order to dig into why orders are not matching.

04:09 AM
Classification Rules for List Variables

I don't seem to be able to add a Classification Rule for a ListVar.  I can apply a manual (SAINT) classification to the ListVar but it does not appear in the list of available vars for classification in the Rule Builder.

Is that right?  Is it a bug, or a 'feature' of list variables?

12:38 PM
Duplicate Processing Rule

I noticed a processing rule was literally duplicated within a report suite.  Can this produce any adverse effects?  As dumb as this question may sound, I've learned that Adobe Analytics can do some really bizarre things sometimes, so I've learned to ask questions, just in case.

01:51 AM
Adobe Analytics Integration

Hi all,

My client has web pages (not on AEM), that need to be integrated with Adobe Analytics.

Good news is that this site interfaces with EAI Layer.

1. How could we integrate this site with Adobe Analytics, ONLINE via EAI? I am aware that Adobe Analytics exposes its functionality in terms of web services, so this should be possible.

2. Is OFFLINE integration with Adobe Analytics possible, in that the site emits data continuously, and once in a while, periodically, this data is imported in to Adobe Analytics (batch wise)?

3. If this facility is existent, what should be format of that data?

5. If the web site has to take some action on the analyzed data (like a video shop, displaying predominantly horror movies for a customer, who has rented many horror movies already), how is the data fed back to the web site from Adobe Analytics?

I highly appreciate your support.

Thanks,

Rama.

 

05:27 PM
Calculated Metric for Average Page View Time in Time (hh:mm:ss) Format

I am interested in configuring a calculated metric for use in the pages report to provide end users with an easy to read and understand metric titled Average Page View Time in hh:mm:ss format rather than the out of box Time Spent or Average Time Spent on Page metric which includes custom logic and displays the result in minutes (ie. 1.88).

Here is my current approach:

Format: Time

Summary: Total Seconds Spent / (Visits - Single Page Visits)

OR

Format: Time

Summary: Total Seconds Spent / (Visits - (Bounces+Exits))

To Calculate Minutes

Format: Decimal  (Decimal Places = 2)

((Total Seconds Spent / (Visits - Single Page Visits)) / 86400) * 1440

08:34 AM
Dataware house - Page order by visitorID and visit number

Dear community,

Making an export from Dataware house, I wish to know if there is a dimension or a metric I can add to get the order of viewed pages during a visit (visit number) for a visitor (visitor id).

Timestamp? Page number?

Thank you for your help. 

02:15 AM
Report Suite missing

Hi,  one report suite has randomly disappeared from Ad-hoc Analysis and Report builder, however still active in Analytics.  Any guidance on how to fix this would be much appreciated.  Thank you. 

05:16 PM
is there a way to only get Monthly Unique Visitors rather than Daily on omniture?

is there a way to only get Monthly Unique Visitors rather than Daily on omniture?

04:29 PM
Horizontal Bar visualization does not show x-axis

I cannot get the Horizontal Bar visualization to show the horizontal (x) axis. Does anyone know how to get values displayed on this graph type? 

12:00 PM
Segmented cohorts -- what do they actually count

Cohort analysis seems really powerful, but the implementation is a bit confusing.

Case in point: I want to examine the behavior of my Facebook visitors from February and see if they come back at all over the next 5 months.
So simple trigger, follow is just a "visit"

When I apply a visit-based segment (ref. domain = facebook),  I get fewer original cohorts than when I make the same segment visitOR based.
That seems to indicate that it's counting you in my visitOR group even if you didn't come from Facebook in February but did in one of the subsequent months. That's not what I want.
When I use the visit-based version, are my future-month cohort revisits only counted when they, too, are from Facebook referrals? Also not what I want.

I want people who came to me from Facebook in February and returned -- with or without FB-referral -- in the subsequent months.

Here's a look at sample data showing the variance.

 

09:30 AM
Adobe analytics : Data Warehouse API deprecation?

Dear community,

I would to know it Data Warehouse API is designed to be deprecated in a near future or can we base new dev on it?
Is there a way to access to all Adbobe Analytics segments using DataWarehouse.GetSegments method and not just legacy ones?

Thank you for your help.

06:22 AM
Average time spent on page metric

 Is this metric available in Workspace? I can't find it anywhere but it reports fine in reports and analytics :S

05:09 PM
Device Type Identification needed- 2 in 1's Laptop-tablet to be identified

I want to break down my device type information that is now captured as Mobile, tablet or desktop into something drilled down into how many percentage of the users are hybrid machine users?Like phablets or 2 in 1s?

02:31 PM
How can validate my email for contact to customer care?

Hello,

I'm trying to contact with custom care, but my email address is not valid for email petitions, but I can acces to my Omniture account.

If I go to : Omniture > Help > Custom Care.

I get a link for forum not for custom care.

Any ideas?

Thanks

 

 

01:54 PM
Export all pages at once from Workspace into .csv

Is there a way to export ALL pages of a Workspace report at one time?  The only way I can see to export is via Project ---> Download to csv, but that only downloads one page at a time for a given report.  I then have to come back into Workspace, click on the next page of the report, and then download again.  This is really frustrating when I have multiple reports and they each have multiple pages.  There has to be an easier way, right???  

04:41 PM
Decrementing Events

I'm trying to find the release notes for when they made it possible to pass a negative number into an event.  I've been doing it now for scRemove on products, and I'm just trying to find the documentation for when it came out.  Does anyone remember when that was done?  I need to find the general documentation, because it's not readily searchable nor findable in the help documentation online, but I know that it works, because we're doing it right now in our implementation.

Thanks in advance for anyone who has the link for when the update was made.  I know it was within the past year to 18 months.

12:25 PM
How to create a segment to get only Bounce Visits?

Greetings, I'm trying to create a segment to look at only Bounce (vs. Non-Bounce) Visits so that I can get the Unique Visitors for each. Somehow it's not readily apparent how I might go about this. A Bounce is a visit in which Adobe has only received a single server call, but there is no dimension "Server Calls" which I might set to 1, nor is there a dimension "Bounce" which I might set equal to True.

Any ideas how I could go about doing this?

Many thanks

04:15 PM
Analysis Workspace: Donut Visualization Not Saving

In Analysis Workspace, I created a freeform panel to report occurrences of our particular eVar33 (displayed as in rows), over 3 discrete time periods (displayed as columns).  I then selected multiple rows in that report to highlight, and from those rows right-clicked to Visualize -> Donut the results, showing 3 donut charts (one for each time period).

I have routinely saved this workspace, and while the freeform panel renders when I open the file, the visualization pane appears - only blank.  

Anyone having difficulty retaining donut visualizations?

Thanks

02:25 PM
Scheduled Projects Not Being Sent, Every Update to Schedule Generates New E-mail

I scheduled a Workspace Project to be e-mailed as a PDF starting today at 8 a.m. EST. However, nothing was sent around that time.

I went to Scheduled Projects to double-check my setup and a couple more recipients, and after clicking 'Update,' the report was immediately sent. I added a couple more recipients later, and another report was generated after clicking 'Update.' Shouldn't the reports be withheld until the next schedule time. I don't want to spam inboxes every time I update the recipients list.

03:46 AM
Colour blind

Good morning all,

I have been searching for a way to change the colours in the graphs and charts generated in Analytics as I can not see the differences due to a rather common red-green colourblindness.

Any help would be highly appreciated.

Regards,

Sander Rutte

11:29 AM
Plot Numbers on Graph

Currently, only hover over, the axis, or displaying the data source to gives a reference for the values shown in the graphs.  Can the graphs have an option to plot the number on the graph so that in print view of the workspace the numbers are visible on the graph itself?

08:31 PM
PDF Export not working at all

Hi

PDF exports aren't working in workspace, even if you send by email. It works in Reports, and CSV exports are working, but not PDF.

An earlier thread said this was resolved but it's still not working for me.

Thanks

09:04 AM
Order Confirmation page with NO s.purchaseID

Hi experts,

I would like some clarification regarding the order confirmation page when we do NOT use s.purchaseID.
I found the below in the latest adobe analytics implementation manual (7/19/2016) page 233:

"If a purchase event is called without a purchaseID, a unique one is automatically generated based on the s.products and s.events
variables. This automatically generated purchaseID is stored locally as a cookie value within the visitor's browser, and is not sent
to any report suite tables. Manually defined purchaseIDs on the other hand are sent to a back-end table within the report suite.
The last five purchases made by a visitor (with or without purchaseID) are stored in the local cookie." 

As said, even though we do not use s.purchaseID (I know it's wrong and we will fix that), some legit orders are missing. I suspect the logic described in the manual above might be the reason.
I completely understand the logic but would like to troubleshoot the issue/behavior and have a few more questions:

1. What is the name of the cookie that will automatically generate a purchaseID when s.purchaseID is not set?
2. This ID is based on s.products and s.events. Could you please be more specific and give me an example of automated purchaseID that will be generated based on s.products and s.events?
For instance, if s.products=";shoe;1;19.99" and s.events="event9,purchase", what is the value generated for the automatic purchaseID?
3. For some reasons, my client is not passing any value for the product name or sku for the s.products variable (ex: s.products=";;1;19.99). The actual product name is passed in an eVar...I realize I'm missing out by doing it this way but that's another topic and battle :-)
Do you think this way of doing (no product sku in s.products) would impact the generation of this automated purchaseID, given that it's based on s.products and s.events?

Thanks much for your help, I'm eager to read your responses!
Regards,
Olivier

 

 

 

 

 

 

 

 

 

 

If a purchase event is called without a purchaseID, a unique one is automatically generated based on the s.products and s.events
variables. This automatically generated purchaseID is stored locally as a cookie value within the visitor's browser, and is not sent
to any report suite tables. Manually defined purchaseIDs on the other hand are sent to a back-end table within the report suite.
The last five purchases made by a visitor (with or without purchaseID) are stored in the local cookie.

02:27 PM
Dynamic %change metric within a freeform table in Workspace

Is it possible to have a dynamic calculated metric in a freeform table? 

Example: A single row dimension (or group of segments) and a single metric with two date ranges I'd like to be able to calculate the % change (similar to how the summary change viz works, but I'd like this displayed as a column within the table for each row).  Ideally the column would work similar to excel where the calculation is defined within the table, that way if Mobile Device Type is changed to Tracking Code, the calculation will stay.

See column in bold below.

 

  Visits
Mobile Device Type Last Week 2 Weeks Ago % Change
Other 100 90 11.1%
Mobile Phone 90 80 12.5%
Tablet 50 25 100.0%
Media Player 3 3 0.0%
Gaming Console 2 1 100.0%
Set-top Box 1 1 0.0%
EReader 0 0 0.0%
09:27 AM
Download/Export report CSV Format - No.of rows limit

Hi,

Is there any way to download more than 200 rows of data in a single file. Right now, i could see 200 rows as maximum to display on the page and to download. Is it possible to download all rows of data in CSV?

Thanks in advance.

 

07:47 AM
how can I break down evers by props

we have form event start event I am trying to break this by props(page names). this was working fine before but now I am not able to see any data once I break this by props. where can I look into to fix this.

can any one help me with this..

07:35 AM
Adobe Analytics Product Feedback & Feature Requests Thread

Hi Everyone, 

We would like to hear your experience of using the Adobe Analytics product. Feel free to post your feedback on this post and we would make your voice heard. 

12:50 PM
Normalization greyed out?

I was trying to replicate something similar to Justin Grovers post on content blocking for iOS 9 traffic, but I can't seem to get the normalization option to be in a selectable state (greyed out).  Any ideas to what I'm doing wrong?

 

https://blogs.adobe.com/digitalmarketing/analytics/assessing-the-impact-of-ios-9-content-blocking-with-adobe-analytics/

01:59 PM
Mobile Device Type: Calc metrics not displaying for 'other' devices

Calculated metrics are working for all named device types (such as 'mobile phone') but not for the 'other' category (which includes desktop). This functions correctly inside regular Adobe Analytics reports, but seems to be a Workspace bug. Anyone experienced similar? 

 

 

03:09 PM
Can a Single Date Range Be Applied Across an Entire Project?

I have projects containing several freeform panels. Is there a way to apply a single date range across all of the freeform panels/project at once? I've extensively search this forum, the Knowledgebase and watched the training videos.  I am left without an answer at this point. Does anyone know where this info might be?

Appreciate it.

02:33 PM
un-curate reports

How do you un-curate a report in workspace analytics.

I have a workspace dashboard that I created and curated but now I want to have the same dashboard but not curated so I can use other dimensions to expand it further.

 

thank you,

Scott

08:46 PM
Workspace reportlets not appearing in PDF version

Hi, I'm saving my Workspace project to PDF but some of the reportlets are blank. It displays the following message within the reportlet: 

"Unable to render visualization: Please add components to the data source"

Thanks

m

11:22 AM
Dimension vs. Date Range

I used Data Range: Last Month and Dimension: Month in two of my projects, comparing metrics: page views, visits, unique visitors.

First project: freeform table date set to Last Month, with breakdown of last month, 2 months ago, last month last year using date ranges.

Second project, freeform table set to Last Quarter.  In this table, I used month dimension instead, which automatically produced 3 months for that quarter in each column, side by side. 

Problem: comparing both reports, monthly and quarterly: for the exact same month, let's say June or May: we get slightly different numbers for each metric. It seems that workspace is calculating numbers differently for June (dimension) vs. Last Month (June, time range). I did not observe that they are being rounded and the difference is always after the second comma. Ex. X,X,644 vs. X,X,636 or X,X,569 vs. X,X,553 or X,X,148 vs. X,X,143

Could you shed some light on the issue?

Thanks.

02:02 PM
Sales Variance to Business Systems

We typically see a 3-5% variance in sales when comparing Adobe to our Business (SAP/BI) systems (usually Adobe is a bit low). What is considered to be a normal variance? What typically causes such a variance? For lack of evidence of other causes, I have always suspected that the tracking pixel (located 75% down the page) doesn't have a chance to load before the consumer closes the window. Other thoughts or sources of what is industry standard is most welcome. Thank you!

12:40 PM
How can I hide the information that appears at the bottom-right corner of a "Summary Change" visualization?

How can I hide the information that appears at the bottom-right corner of a "Summary Change" visualization? It's overlapping with the number and makes the visualization less readable. Thanks!

[img]2016-06-30_11-38-30.jpg[/img]

09:40 AM
how to remove % from workspace

How can I remove the % from data which get populated in the workspace 

12:51 PM
error when loading workspace

I am getting an error when trying to open a specific workspace.

05:54 AM
Can I set default data into eVar value?

Hi,
I would like to report to moving of users who never logged in our website.
I want to set like text data like as "never" into the eVar values when they come to our website first.
If user would logged in our website, then I would change values of the eVars like "user".
Can I set default data like this?
I could not find any set box of eVar setting window.

Regards,

10:08 AM
Visits to complete purchase

Hi all,

Can someone confirm my thinking for me - I'm looking to see how many visits it takes for a visitor to complete a purchase (IE does a visitor come back on average 5 times before completing a purchase)

The only way I can think of doing this is to use Visit number as the dimension and then my purchase event as the metric. Does this make sense?

05:39 AM
PDF Download - Force to Landscape

Hi all,

Does anyone know if it's possible to force Analysis workspace to generate a PDF in landscape? It seems very hit and miss as to how it generates and in portrait many reports look really squashed.

04:31 AM
Mobile Carrier / ISP tracking ?

Hi, what is the criteria for service providers to be tracked as ISPs or Mobile Carriers? I ask this question because we have some Mobile Carriers which DO NOT appear in the Domains report. We have quite a lot of "Nones" in Domains report. Shouldn't every visit be attributed to a service provider?

10:09 AM
PDF Export doesn't seem to work

I've created a number of reports in the new Analysis workspace.  Over the last few days, however, I have been unable to export them as PDF.  I get the 'success' message, but nothing ever arrives (and I have checked spam folder etc.)

Anyone else have this problem?

Thanks,

Chris

10:13 PM
How to know the reason to occur unknown data?

I checked bill of our application server call.
And I found some data that has not pagename.
Is there any way to know when those data send to server?

I would like to know that those data is missend data or not.

Regards, Tomo

03:03 PM
Is anyone using Omnibug (Chrome Extension)?

Is anyone using Omnibug (Chrome Extension)?

If so, do you recommend it for debugging tags?  

What are the pros and cons?

Are there better alternatives? Does Adobe offering something similar?

Thanks!

Phil

03:28 PM
Adobe Debugger broken for 'post' methods

The newest versions of app measurement code now can do post requests rather than the normal get requests

From app measurement 1.4.1 release notes: https://marketing.adobe.com/resources/help/en_US/sc/appmeasurement/release/c_release_notes_mjs.html

HTTP POST support.

Important: For an Analytics call to use the POST method instead of the GET method in AppMeasurement (a method of solving truncated URLs in IE), you must be using the latest Visitor ID Service implementation for Marketing Cloud.

however, when a POST is done the debugger will not show the request, omnibug won't show the request, observepoint plugin won't show the request. and even using firebug or chrome developer tools you have to take the post request information and run it through a url decoder like http://meyerweb.com/eric/tools/dencoder/ and then try to find 'pagename' to find the page name etc.

is there any chance of getting a debugger that works with post requests or is there some override that can be coded to stop post requests from any browser other than IE where image request length is an issue.

12:05 PM
Feature request: Use multiple report suites in one Freeform Analysis Project

It would be very useful to set different report suites for each Freeform Analysis module, that way you could have a project that quickly summarized key metrics across multiple report suites. While this is similar to dashboard functionality, it would be much more useful in Freeform Analysis because it's dynamic and quick.

12:17 PM
Forum Guidelines: Please read before posting!

Hello everyone! Welcome to the Analysis Workspace community. This forum is where you can discuss features and ask questions for the product. Please keep in mind the following when posting:

  • This subforum is for the Analysis Workspace tool only. If you're looking to create a thread on Adobe Analytics in general, click here.
  • If you have a feature or enhancement request, the best place to submit them is our Ideas Exchange.
  • If you're experiencing what you believe to be a bug, have a supported user file an incident with Customer Care. Provide specific steps to reproduce. The best way to do this is numbered steps, explaining each point in such a way that any user here on the forums would be able to follow those steps and clearly see the issue. Creating a thread can be helpful here as well so other customers can be informed of its status and resolution.
  • Please treat your fellow community members with respect - you're welcome to disagree on topics, but flaming/trolling is not tolerated.
  • If you have a question about using the tool:
    • Provide as much detail as possible. The detail you provide is directly proportionate to the quality of an answer you receive.
    • Spark a discussion with it. Is there a lack of documentation on the subject? Is the UI not intuitive enough? Chances are you're not the only one with your question, so as its discussed, we can improve the tool to answer similar questions in the future.
  • If you post a duplicate question, please note that it may be subject to being closed. Our forums classify all closed threads (including duplicates) as spam, so don't feel alarmed or offended if you get an email stating your legitimate thread was considered spam.
  • We are a global community, meaning you'll occasionally see posts written in other languages. Don't let the language barrier hinder you from participating in these threads; there is a translate button on each post that lets you see any post in the language you prefer. Feel free to respond in your native language, as other users can translate your post into their native language as well.

If you have any suggestions or recommendations on how we can improve the community here, please don't hesitate to let me know. Enjoy your time here in the community, and let's make Analysis Workspace the future of Adobe Analytics!