Peter Gregg

@pfgregg

Austin, TX based Father, husband, customer advocate, leadership focused. I tweet about , Customer Service (), and more. Here to help.

Austin, Texas
linkedin.com/in/pfgregg
Temmuz 2009 tarihinde katıldı
967 Fotoğraf ve video Fotoğraflar ve videolar

Tweetler

@pfgregg engellendi

Bu Tweetleri görüntülemek istediğinden emin misin? Tweetleri görüntülemek @pfgregg adlı kişinin engelini kaldırmaz.

  1. adlı kişiye yanıt olarak
    24 saat önce

    Signed up for the daily sessions at See you Monday night

    Sohbeti göster Sohbeti gizle
    5 beğenme
  2. 24 saat önce

    Some good tips - KM is critical

    How to Make the Most of Your Knowledge Base
    2 beğenme
  3. 19 May

    Do you embrace optimism? See how it changed history in a lesson from

    09:00 - 19 May 2016 · Detaylar
    9 retweet 31 beğenme
  9. 18 May

    5 Lessons from Top Brands on Delivering Customer Service

  10. 18 May

    14 Things You Can Learn From the LEGO Contact Centre via

  13. 17 May

    The Secret To Being Happy At Work

  14. 17 May

    "Being positive won’t guarantee you’ll succeed. But being negative will guarantee you won’t."

    06:06 - 17 May 2016 · Detaylar
    3 retweet 4 beğenme
  15. Peter Gregg takip etti , , ve diğer 28 kişi
  17. 12 May

    "The moment when you want to quit is the moment when you need to keep pushing." — Unknown

    05:39 - 12 May 2016 · Detaylar
    2 retweet 6 beğenme
  20. 9 May

    4 Reasons You’re Losing Motivation at Work

  22. 5 May

    I earn miles to celebrate milestones like __________.

  23. 5 May

    So true

    "I've learned that making a 'living' is not the same thing as 'making a life'." ~Maya Angelou
  24. 4 May

    "Your present circumstances don't determine where you can go; they merely determine where you start."

    06:05 - 04 May 2016 · Detaylar
    4 retweet 3 beğenme
  25. 4 May

    A10. For one of my faves, they need to integrate their systems so that all of their divisions/companies can access same info

    2 retweet 4 beğenme
  26. 4 May

    A8. LISTEN, recap, document, dont transfer to other areas to rehash again. Online/chat, make ensure entry data makes to agent

    1 beğenme
  27. 4 May

    A6. Text based surveys, post chat surveys and social will be core for them

  28. 4 May

    A4. We do through the websites, FAQ as well as very robust communities online where they can search or discuss with an expert

    4 beğenme
  29. 4 May

    So How Many Millennials Are There in the US, Anyway?

    18:23 - 03 May 2016 · Detaylar
    21 retweet 7 beğenme
  30. 4 May

    A3. As technology advances,mobility and accessibility improve - there will be shifts and changes that are not generation dependent

  31. 4 May

    A2. As our customers shift channels, we will adapt and shift resources with them. Generation agnostic - is about cust preference

    3 retweet 4 beğenme
  32. 4 May

    A1. Text would be the preference. Research would indicate such. Chat, social then phone on preferred order. Will see if it changes

  33. 3 May

    Are You Too Stressed to Be Productive? Or Not Stressed Enough?

    Some thouhts (and a quiz!) on the "optimal" level of stress, from colleague in
  34. 3 May

    "A stumbling block to the pessimist is a stepping stone to the optimist." - E. Roosevelt

    05:55 - 03 May 2016 · Detaylar
    2 retweet 2 beğenme
  35. 2 May

    Great meeting with Elaine R of looking at back office visibility, workflows. Looking forward to follow up at Interactions

    1 beğenme
  40. 2 May

    Who is your most important customer? Chances are they work right next to you! RT

  41. 2 May

    The past is your lesson. The present is your gift. The future is your motivation. RT

    08:22 - 02 May 2016 · Detaylar
  44. 17 Şub

    "PRESENCE feels at once concrete and inspiring, simple but ambitious-above all, truly powerful." ~NY Times Buy here:

    93 retweet 228 beğenme
  46. 30 Nis

    Amy Cuddy, Body Language Expert, Reveals What It Takes to Have ‘Presence’

    2 beğenme
  48. 30 Nis

    Thank you -Listened to the audiobook the last couple of weeks and it was amazing and impactful. Buying more for others

    2 beğenme
  49. 30 Nis

    6 Qualities Of People Who Never Quit

    1 beğenme
  50. 30 Nis

    Organizational decision-making drives customer loyalty

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