Open Regular Part-Time and Temporary Positions

Winterthur offers privileges to our part-time and temporary staff. Many enjoy participating in our ongoing continuing education and family programs while others take delight in the discounts available at the shops and restaurant.

Current Open Regular Part-time and Temporary Positions

JOB TITLE:  Visitor Service Asst, Reception Part Time

JOB RESPONSIBILITIES:  Will provide face-to-face information regarding Winterthur exhibitions, tours, tour packages, membership and other information related to Winterthur, and will process and sell tickets for Winterthur tours and programs using excellent customer service skills.
JOB REQUIREMENTS:  Minimum education: High School Diploma or equivalent degree. Minimum knowledge/skills: Excellent interpersonal skills. Must be able to understand and apply a large level of detailed information as well as accurately utilize basic math skills. Cash handling and computer skills required, including successfully completing Basic assessment testing in Outlook and ability to learn ticketing system is essential. Good organizational skills. Able to multitask. Must be able to work weekends, some evenings and some holidays, as needed, especially during spring tour season, Yuletide and other special events; have a flexible schedule. Minimum experience: 1-3 years of sales and customer service experience.
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JOB TITLE:  Museum Guide

JOB RESPONSIBILITIES:  The Guide will lead visitors through preselected museum rooms by providing hourly tours on the Introductory Tour; the Yuletide Tour and the Spring Tour. The guide conducts tours on specific stanchioned tour routes; interpreting the tour for the visitors to include Winterthur History, the duPont family and the collection. The guide is mindful of visitor safety and comfort as well as the safety of the collection. The guide is expected to work some monthly weekend days and occasional evenings as needed. The guide must participate in the initial two week training course and begin guiding within two weeks of completion. Job Responsibilities: Provide excellent understanding of the museum collection for the visitors by walking through and interpreting the various rooms during tours up to 1 hour at a time; ascending and descending up to 7 flights of stairs. More specifically, this includes leading 1 to 11 visitors at a time on elevators and through rooms with stanchions, relaying the history of Winterthur, the duPont family, discussing the various collection objects and their significance, hearing and answering questions about the history of the estate and the collections, and offering suggestions for other tours, the garden, and gallery exhibitions on the estate. Provide interpretation that suits various ages and knowledge levels of visitors. Able to maintain authority and appropriate control in ensuring that tours are completed in a timely manner. Able to safely direct visitors during an emergency evacuation. Ensure collection safety by requesting visitors stay with the group, not touching the objects and through observation. May occasionally be required to guide in the Winterthur Galleries or escort groups for special presentations in the house and galleries. Must provide monthly guiding availability to the Schedule Coordinator by requested due date. Availability required on 7 weekend days each month during April, May, and December; 5 weekend days each month duri
JOB REQUIREMENTS:  Minimum: High School Diploma with 5 years� experience or Bachelor�s Degree with 1 year experience; Preferred: Bachelor�s Degree; some teaching experience preferably in American History; decorative arts; fine arts. Must be able to guide visitors during hours scheduled and conduct up to 5 tours daily, as needed, spending interim time in continuing education pursuits. Must be able to ride elevators. Must be able to climb a staircase of 25 steps on each tour if needed. Must be able to maintain visual surveillance of objects and people while on tour. Must be able to speak and hear in a normal range. Must be available to work evenings and weekends as needed.
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