Nonprofit Constituent Relationship Management Software
Best Nonprofit Constituent Relationship Management Software
- Top Rated Nonprofit Constituent Relationship Management Software include: Apricot by Social Solutions, Bloomerang, Salsa CRM, Raiser's Edge NXT, DonorPerfect, and The Raisers Edge.
- Other Nonprofit Constituent Relationship Management Software on the TrustMap include: eTapestry, Blackbaud CRM, and Altru.
- A complete list of Nonprofit Constituent Relationship Management Software is available here.
TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap, and those above the median line are considered Top Rated.
Nonprofit CRM Overview
What is Nonprofit CRM Software?
Constituent Relationship Management (CRM) is similar to Customer Relationship Management. The difference is nonprofits have constituents or stakeholders instead of customers. A nonprofit CRM provides an integrated view of all of its constituents:
Donors
Grant-making organizations
Corporate supporters
Volunteers
Suppliers and vendors
Program or service beneficiaries
A nonprofit CRM centralizes data from all constituent groups in a single system. The purpose is to simplify the process of enhancing relationships with constituents. A nonprofit CRM tracks all constituent activity. This activity includes everything from emails sent to donations made.
Nonprofits depend on the strength of constitution relationships for their very existence. A nonprofit CRM creates an avenue for maintaining these relationships with existing supporters. But it very quickly becomes necessary to reach out to new supporters and donors. Nonprofit Constituent Relationship Management software helps with this as well. A nonprofit CRM can be used to run marketing programs to find new donors and other sources of income.
CRM systems are a major component in the professionalization of nonprofits. They help nonprofits employ modern corporate marketing techniques to win support.
Nonprofit CRM Features & Capabilities
Single system of records for all constituent activity
Donor management
Pledge and grant management
Event management
Email marketing
Program or service management
Workflow and task assignment
Pricing Information
Pricing for nonprofit CRM software is typically determined by the number of constituents.
For small nonprofits with less than 1,000 constituents, pricing ranges from $39/mo. to $99/mo. Enterprise level plans can run upwards of $5,000/mo. for teams.
Nonprofit Constituent Relationship Management Products
Raiser's Edge NXT
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
Bloomerang
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;...
Apricot by Social Solutions
Apricot by Social Solutions is a cloud-based solution for nonprofits of all sizes. The vendor says it brings strong, reliable data to the forefront in order to bolster a nonprofit organization’s impact. Additionally, the vendor says organizations that use Apricot save time and resources because...
eTapestry
eTapestry® is designed to help small and growing nonprofits achieve better fundraising results. The vendor says this solution includes a new design and innovative features as well as an analytics suite that enables users to harness the power of data and boost fundraising efforts.
Blackbaud CRM
Designed for large, complex organizations as well as federated and international nonprofits.
NeonCRM
Thousands of nonprofits use Neon's nonprofit CRM to raise more, save time, and get things done. Many of the vendor's employees come from a nonprofit background, enabling the company to design Neon with the needs of nonprofits in mind. The product is cloud-based, allowing companies to access the...
Salsa CRM
Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and...
DonorSnap
DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring...
Causeview
Causeview aims to make donor management simple. This solution is built on the Salesforce.com platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.
EveryAction
EveryAction includes tools that allow nonprofits of all sizes to optimize interactions with their supporters and prospects. This solution was built and is supported by nonprofit experts who have held held senior digital, fundraising, and organizing roles at nonprofits. The vendor says...
Ellucian CRM Advance
Ellucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.
Kindful
Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.
PatronManager
PatronManager is a nonprofit CRM that handles ticketing, subscriptions, fundraising and email marketing built on the Salesforce platform.
Little Green Light
Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.
Target Analytics
Blackbaud's Target Analytics is a database for nonprofit fundraising, with an emphasis on direct marketing.
MemberLeap
MemberLeap is an all-inclusive and flexible membership management solution that is built around a core database that aims to improve an organization's day-to-day efficiency. Users can keep their website up-to-date, manage their members, automate membership dues, communicate with members, and plan...
Agilon One
Agilon’s One is a web-based donor management and Customer Relationship Management (CRM) suite of modules that are designed to seamlessly share information to improve fundraising. It helps nonprofits manage events, scholarships, memberships and send customized email communications. This solution...
AdvantageNFP Fundraiser
AdvantageNFP Fundraiser is an integrated fundraising, membership and CRM database solution designed for all not-for-profit organisations, small, medium or large. The vendor’s value proposition is that it is an extremely powerful and comprehensive system; yet it remains easy to use and is...