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Telstra nbn and broadband packages
Want reliable internet
plus the world's best
entertainment? Easy.
Get a connection you can count on and the shows you love,
plus a Smart Modem for new customers.
Telstra plans work on nbn, ADSL & cable too.
Choose an entertainment package.
Or just get internet.
Speeds we offer if you can get nbn
Our internet packages come with nbn tier 50 (Standard Plus Evening speed).
This gives you typical minimum evening speeds of 40Mbps. Fixed Wireless speeds will be slower.
Your ADSL internet speed
ADSL internet speeds depend on your location, so we’ll confirm yours once you’re connected.
Want to get nbn-ready? Our internet plans work on nbn, so we can help you switch when the time comes.
Your cable internet speed
Cable internet speeds depend on your location, so we’ll confirm yours once you’re connected.
Want to get nbn-ready? Our internet plans work on nbn, so we can help you switch when the time comes.
Your package comes with nbn 50 speed tier
nbn tier 50 (Standard Plus Evening speed) will give you typical minimum evening speeds of 40Mbps.
If you’re not happy with your nbn service, you can cancel it within 30 days without penalty.
nbn™ key facts sheet
Your package comes with nbn 50 speed tier
With a Fixed Wireless connection, nbn tier 50 (Standard Plus Evening speed) will give you typical minimum evening speeds of 2-42Mbps. Around 50% of customers achieve download speeds greater than 20Mbps.
If you’re not happy with your nbn service, you can cancel it within 30 days without penalty.
Telstra TV + Internet
Telstra TV
Stream it all + $125 Telstra Box Office credit
Telstra Smart Modem
with 4G mobile network backup. More
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Foxtel Drama + Internet
Foxtel Entertainment & Drama
Shows from Aus, USA & UK. See channels
Telstra Smart Modem
with 4G mobile network backup. More
Foxtel critical information summary
Internet critical information summary
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Foxtel Sport + Internet
Foxtel Entertainment & Sport
40+ sports on 12 channels! See channels
Telstra Smart Modem
with 4G mobile network backup. More
Foxtel critical information summary
Internet critical information summary
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Got a question? See our FAQs.
Speed & Data Switching to nbn™ Smart Modem Foxtel from Telstra Telstra TV
Choose the data and speed you need with our nbn, ADSL & cable internet plans.
Best value for data
nbn™ tier 50
40Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
nbn™ tier 25
20Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Why choose Telstra broadband?
No $99 connection fee
We'll waive the $99 connection fee when you buy online.
Our latest modem with
4G network backup
The Telstra Smart Modem uses our 4G mobile network to help keep you connected. New customers only.
Included in the monthly cost if you stay connected for 24 months.
No lock-in contract
Our internet plans have no lock-in service contracts, so you can cancel anytime.
Simply pay out your modem if you leave before 24 months.
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No.1 on Netflix Speed Index, May 2019
We're Australia's number 1 nbn provider on the Netflix ISP Speed Index for May 2019.
Things you need to know
Plan prices: Plan prices may change.
Bonus data offer: Bonus data will be removed if you move to a different plan. Offer ends 30 June 2019 unless extended.
Service Availability: Services not available to all areas or homes and require a suitable TV.
Standard Installation: Additional charges apply for non-standard installations of Telstra and Foxtel equipment.
Unlimited Data: Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.
Telstra Smart Modem™ Gen 2: Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Telstra TV: Existing Telstra post-paid service required. Requires a compatible TV with a HDMI port. A minimum internet speed of 3.5Mbps is recommended. Antenna required to access free-to-air channels in your area. Subscription and data charges apply, except when using Telstra TV Box Office. Search not available across all apps. To benefit from HEVC and 4K, content needs to be produced in this format. 4K TV is also required to experience 4K resolution.
Telstra TV Box Office: Buying a movie or TV show on Telstra TV Box Office allows you to stream that title as often as you like using your Telstra TV Box Office/ BigPond Movies account for as long as we have the right to make the title available to you. For use in Australia. Only available for use in Australia. Compatible device required. The ROKU POWERED logo is a trade mark or registered trade mark of Roku, Inc in Australia, the United States, and other countries.
Telstra TV Box Office Offer: For new and existing Telstra TV Box Office/ BigPond Movies customers. Must activate Telstra TV and complete Telstra TV Box Office registration before 26.08.19 and for use within 24 months of registration.
Telstra TV app: Data charges apply for downloading and using the Telstra TV app.
Foxtel Offer: For new customers only. After 12 months, you will roll over onto standard month to month subscription rates. Offer not compatible with existing Foxtel (Direct) or Foxtel from Telstra subscribers and customers who have had any Foxtel service in the last 3 months. Not compatible with any other offer. For important information on your service and privacy: https://www.telstra.com.au/content/dam/tcom/personal/entertainment/pdf/foxtel-service-agreement.pdf
4K: To access 4K features you will need an iQ4, compatible HDMI cable, compatible 4K TV and subscription to the HD and Sport Packages (included in Platinum HD). Any other connected equipment must also be compatible with Foxtel’s 4K UHD Standard. For more info see Foxtel.com.au/compatibility.
nbn speeds: For important information on speeds see nbn key facts sheet and Fixed Wireless key facts sheet.
Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.
Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
nbn™ satisfaction guarantee: Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee
nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
Cable Speed Boosts: These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable, or if you're a Telstra Air® member and you're using your home broadband service at the same time as a hotspot user.
nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index: The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Netflix streaming membership required. More information at http://ispspeedindex.netflix.com
© Home Box Office, Inc. All rights reserved. HBO and all related service marks are the property of Home Box Office, Inc
Foxtel marks are used under licence by Foxtel Management Pty Ltd. All rights reserved. The spectrum device and are trade marks and are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With backup from our 4G mobile network, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connecting you sooner
Using its inbuilt SIM, your modem connects to our mobile network until your home internet connection is installed. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Your back-up connection
If there’s a problem with your home internet, your modem will help keep you online by connecting to our mobile network.
If you’re on the nbn™ network, your home phone will also work over the 4G back-up connection. Once the issue is resolved, your modem will switch back to your home internet connection.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mpbs.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Sport Channels
*
*Foxtel's 4K channel: You must have an iQ4 and the Sport and HD packages to access this channel.
Entertainment Channels
Drama Channels
Entertainment Channels
$125 Telstra TV Box Office Credit.
Get up to 20 new releases on us.
Watch brand new blockbuster movies or TV shows first on Telstra TV Box Office. No ads, no subscription fees.
Simply activate and register your Telstra TV box before 26 August 2019 to get your $125 Telstra TV Box Office credit.
For use within 24 months of registration, and in Australia.
Entertainment Channels
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.