The Latest
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Q&AJeni Britton Bauer on how simple goals can create a splendid brand
The founder of Jeni's Spendid Ice Creams shares what it takes to build a brand into a cult favorite, how to encourage creativity and what to look for in a team.
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Even with more teenage workers, restaurants struggling to fill positions
The number of employees from 16 to 19 years old is back up to 2007 numbers, but is expected to shrink in the long term, according to the National Restaurant Association's latest industry report.
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Dig Inn lands $20M led by Danny Meyer-backed investor, will expand into full-service
The farm-to-table plans to open a sit-down location in New York City, in a move that bucks the industry trend of casual dining chain's launching fast casual concepts to drive growth.
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OpinionNavigating workforce shortages in the restaurant industry
By better managing variable costs, investing in labor-saving technology like digital kiosks and cross training employees, chains can improve retention, says Paul Dodd, SVP of sales at Compeat.
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72% of casual dining operators report delivery growth
Even though less than 40% of restaurants in this segment offer delivery, the channel drove positive financial performance in 2018 compared to two years prior, according to National Restaurant Association's latest industry report.
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Former Land O'Lakes CIO joins Subway amid leadership shake ups
Mike Marcie is joining Subway as it battles for relevance in a saturated fast food market and undergoes a leadership shuffle.
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Activist investor wants to take over J. Alexander's for $186M
Ancora Advisors, which owns 1.3 million shares of the company, claims the restaurant's recent strategies have undermined shareholder value.
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Deep DiveRestaurant brands bring recognition, familiarity and innovation to Big Food's menu
Restaurants like P.F. Chang's and California Pizza Kitchen have increasingly licensed items in grocery stores to help boost overall revenue, but food delivery could make these products less lucrative.
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Burger King sues to end franchise agreement after rat video surfaces
The fast food chain wants operator Fritz Management to stop using its brand name in 37 locations in Texas, claiming negative media attention following viral videos of rodents in a kitchen, are causing sales to decline.
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Chuck E. Cheese plans to go public after merger
The merger between Leo Holdings and Queso could position the chain to purchase other family concepts, CEC Entertainment CEO Tom Leverton hinted during a webcast.
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Benihana enters sports arenas with AEG partnership
The restaurant is bringing its teppanyaki tables and performing chefs to 400- and 550-square-foot units in Dignity Health Sports Park and Sprint Center as casual chains look to nontraditional channels for growth.
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Why McDonald's is supersizing its tech spending
The QSR giant bought a technology company and invested in a mobile app developer in just a week, signaling an aggressive focus on its drive-thru sales and digital offerings.
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Uber Eats lands first airport partnership
If the pilot, which brings travelers food from airport restaurants to their gate, is successful, it could bring the delivery firm a new path to growth.
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Taco Bell launches 'hiring parties' to beef up labor force
The Mexican QSR is using a different approach to hire workers in a tight labor market, hosting 600 events where prospective workers can partake in on-the-spot interviews and speak with employees and managers.
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McDonald's cuts down late-night menu
The fast food chain's move is in line with its overall strategy to increase efficiencies and reduce its reliance on labor.
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Just Eat pulls its SkipTheKitchen delivery firm out of the US
The third-party delivery aggregate will focus on building its business and brand in Canada instead, transitioning its U.S. business to Grubhub.
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Subway launches sandwich created with Tastemade data
The media brand's data-driven insights will help the chain offer locally relevant menu items for U.S. diners, such as the Green Goddess Tuna Melt.
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OpinionWhy restaurants need to prepare for another government shutdown
To avoid staggering traffic declines, major chains with locations in Washington, D.C. should plan to adjust supply chains and test geofenced promotions, says Factual CMO Brian Czarny.
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ColumnShift Change: Kona Grill, Red Robin CEOs depart
This week's Shift Change highlights executive changes at Red Robin, Vitality Bowls, Kona Grill, Little Caesars and more.
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Red Robin's CEO retires amid brand overhaul
Denny Marie Post exits the casual dining chain after eight years of executive leadership, leaving only two other women CEOs in the public restaurant space.
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Deliveroo to offer London riders electric scooter rentals
The third-party delivery company partnered with electric scooter rental platform Elmovo to launch the program, which comes just days before the city rolls out new Ultra-Low Emission Zone regulations.
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Marijuana consumption expected to boost restaurant foot traffic, sales
A Technomic report indicated that 63% of cannabis consumers eat more food after use, presenting an opportunity for restaurants to grow revenue.
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Taco Bell launches vegetarian menu in Dallas market
The pilot will include about 200 stores, or 60% of the area's locations, and will include a Vegetarian Crunchwrap Supreme and Vegetarian Quesarito.
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Chipotle spurs 5x surge in loyalty app downloads, analyst says
Within a week of the nationwide rollout, Chipotle Rewards registered its one-millionth member, according to an industry analyst at Barclays Capital.
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Proposed joint-employer rule could reduce liability for franchised restaurants
The DOL is pushing a four-part test to determine if two entities share liability for labor laws, including overtime pay for individual employees and minimum wage.
