Sending & receiving letters and parcels
Whether your post is going down the road or across the globe, we have just the right service to meet your needs.
Sending in the UK
Sending Abroad
Regular Senders
Collecting and Returning
Special Services
Help and Tools
UK Standard
Royal Mail 1st Class and 2nd Class
Get the best possible value from your postage
UK Confirmed
Royal Mail Signed For® and
Parcelforce Worldwide express48
Extra peace of mind –
know your letters and parcels have arrived safely
UK Guaranteed
Royal Mail Special Delivery Guaranteed™ by 9am & 1pm and
Parcelforce Worldwide express9, express10, expressAM, Express24
Next day delivery options – perfect for urgent or valuable items
What can I send?
Guidelines on prohibited and restricted items
Find out what you can and cannot post in the UK
International Standard
International Standard is a reliable and easy way to send parcels anywhere in the world
£20 compensation included as standard. Free returns for any undelivered items
International Confirmed
Know your international packages have arrived safely with our tracking and signature services
Aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days
International Guaranteed
Parcelforce Worldwide globalexpress & Parcelforce Worldwide globalpriority
Our fastest international postage services
International Economy
The easy, inexpensive choice to send international parcels
Ideal for heavier items that don't need to arrive in a hurry, £20 compensation included as standard
What can I send?
Guidelines on prohibited and restricted items
Find out what you can and cannot post abroad
Drop & Go
Free fast-track parcel drop-off service at Post Office branches
Save valuable time with the quick and easy Drop & Go service
Useful info
Information and tips for regular senders and small businesses.
Find the forms and guides to sign up to Drop & Go
Collecting an online purchase
Not at home? Choose to have your item delivered to a Post Office branch with our Local Collect service
Convenient collection with extended branch opening hours
Return an item
Return items quickly and easily with a range of pricing options
Secure and reliable returns service
Redirection
Easy and affordable mail redirection service when you move home
Save yourself time and effort and reduce the risk of identity fraud
HM Forces Mail
Standard HM Forces mail, HM Forces Royal Mail Signed For® and HM Forces Royal Mail Special Delivery Guaranteed®
Send letters and parcels safely and securely to serving personnel with the British Forces Post Office
Self-service kiosks
From posting parcels to buying stamps, it’s the same reliable service
In our larger branches you now have the choice to buy stamps and post parcels from our self service kiosks
Poste Restante
Have your incoming mail sent to a
Post Office branch of your choice, anywhere in the UK
Available for up to 3 months
Postal reminders
Check the recommended posting dates for Valentine's, Mother's & Father's days.
Add a reminder to your calendar so your cards and gifts arrive in time
Postcode finder
Don't forget to always include the postcode when sending an item
Use Royal Mail's Postcode Finder to search for a UK postal code
Track & Trace
Check the progress of your deliveries
Find out if your letter or parcel has been delivered
How to address mail
Learn the correct way to address your letters and parcels so they arrive safely
From parcel sizes to customs forms, advice on valuable items and restricted items, we'll give you the know-how
Lost and damaged
We offer a range of services that offer different levels of compensation to meet your posting needs
Many services include compensation cover at no extra cost to you
Get the best value
Pack smart to reduce your postage costs
Check out our packaging supplies either instore or online
Your service options
Missed a parcel delivery?
Pick up that missed parcel from your local Post Office branch with our Local Collect service
Read moreDrop and Go
Our free fast-track parcel drop off service
Find out moreMoving home?
Have your post forwarded to your new address with a Royal Mail Redirection
Redirect nowSelf-service kiosks
Save time by stamping and posting your mail at a self-service kiosk
Find out moreMore service options
Parcel returns
Return your unwanted online purchases at your local Post Office branch.
Find out moreFind out if your letter or parcel has been delivered
Use Royal Mail's Postcode and Address Finder to search for any UK address or postal code