We Help You Achieve Measurable Business Results

As an Oracle Marketing Cloud customer, you work in a dynamic and ever-changing digital world. You want services that empower you to pursue your marketing goals. You are responsible for real business results. We get it! Our commitment to your success drives everything we do. We are dedicated to supporting your marketing transformation, and our customer success framework is designed to do just that. We have aligned our teams, processes, and tools globally to deliver strategic value at all stages of your journey.

 

To help ensure that you are taking the right steps to becoming a Modern Marketer, we offer the following:

 

Oracle Marketing Cloud Modern Marketing Assessment

The Oracle Marketing Cloud Modern Marketing Assessment helps you determine the maturity level of your current marketing practices and the degree to which you leverage technology. During the assessment, you will answer a series of questions about your organization’s approach to marketing. The assessment reveals your marketing maturity and platform utilization levels. Your results provide us with the information we need to make recommendations that will help you to advance to the next level of maturity.

 

Oracle Marketing Cloud Success Planning

Oracle Marketing Cloud Success Planning is the roadmap that sets the foundation for your journey as an Oracle Marketing Cloud customer and a Modern Marketer. Our success plans are customized and targeted to your needs to help you achieve your goals and are based on the results from your Modern Marketing Assessment. Receive a plan with recommendations and action items that guide your focus, investment and activities.

 

Oracle Marketing Cloud Adoption Guidance

The Customer Success team is available to provide guidance on best practices, strategy, and platform execution to support your success with your Oracle Marketing Cloud solutions. We also have an extensive array of interactive self-help tools and work aids you can tap into.

• The Boost Series provides self-guided explorations and planning through a web interface. Use guided plan builders to help implement marketing best practices and document real and achievable targets. A step-by-step action plan brings your ideas to life and periodic check-in emails will help you stay on track.

• Do-it-yourself self-service resources, information, and tools complement the Boost Series, but can also act as stand-alone aids. Easy-to-use, our do-it-yourself materials are full of relevant ideas and examples to help you implement marketing best practices and strategies.

As an Oracle Marketing Cloud customer, be sure to take advantage of these complimentary, results-focused offerings as they  are included in your subscription to the Oracle Marketing Cloud! We want your journey with us to be remarkable!