Web Hosting

Web Hosting FAQ's

What is web hosting?

A web hosting platform enables you to publish your website over the world wide web for everyone to view and browse by just typing in your domain name. All you have to do is sign-up for a suitable web hosting package depending upon the size of your website and upload its pages after the hosting package is setup.

What can I do with a web hosting account?

You can host any type of website you wish to. Websites can be broadly classified into two main types, Business & Personal websites. At MilesWeb, we offer hosting solutions for all types of personal or business websites, hobby sites, blogs, small, medium and large eCommerce stores or corporate websites. We even help you choose the right hosting package if you are unsure of which one to choose.

Will I get unlimited space and bandwidth?

Yes, that's right! As long as you comply with the unlimited hosting policy you don't have to worry about anything.

Do I need to possess any technical knowledge for hosting a website?

Not at all! All you need to know is what kind of website and hosting you may need and MilesWeb will take care of all the other aspects for you. If you are hosting a website for the first time and unsure of the hosting package to choose, you can contact our 24x7 team anytime and we will guide you with a suitable solution. We provide feature rich, user-friendly control panels as a part of our hosting packages that enable you to host and manage websites easily. You can also refer to our regularly updated knowledgebase to gain more knowledge about web hosting terminologies. With MilesWeb there is nothing to worry about as we make things easier for you!

How long does it take to setup the web hosting account?

Once you have placed the order and made the payment for the domain name / web hosting account, the setup will be initiated right away. You will recieve all account information through email after setup is completed.

How can I contact MilesWeb in case of any query or assistance required?

We provide 24x7 uninterrupted customer support through phone, live chat, email and tickets. You can reach us through any of these mediums and talk to us. Every customer is important to us and we assure you that prompt assistance/appropriate solution will be provided whenever required.

Can you help me transfer my website from another web hosting company?

Sure we can! We will provide you with all the necessary assistance for transferring your website from another web hosting company. All you need to do is get in touch with our customer support team after your new hosting account is setup and provide them with your old hosting account login information.

Can I buy a web hosting package without a domain name?

Yes you can. You can buy any web hosting package through MilesWeb to use with an already registered domain name. You can also register only domain names with us.

I already own a domain name, can I use it with the new web hosting account?

Yes you can. Even if you have your domains already registered elsewhere, you can sign up for any web hosting package with us to host them.

I am being offered free domain name but I don’t want them, what do I do?

If you do not want a free domain, you do not have to do anything, you can simply choose not to use them.

What is a sub-domain?

A sub-domain adds the next level to your domain name. For instance, we own the main domain name – www.milesweb.com and our sub-domains are – tutorials.milesweb.com and affiliates.milesweb.com. Similarly, you can create sub-domains that point to different websites or different sub divisions of your website like a blog, forum or a support page. You can create as many sub domains as you want with any of the web hosting packages you purchase from MilesWeb.

What is a domain pointer?

A domain pointer allows you to point multiple domain names to a single website. In other words, you can upload, host and manage more than one website through a single web hosting package.

Which operating system should I select for my web hosting account?

Depending upon your website requirements or preferences, you can host your website either on Linux or Windows based web hosting. Both the operating systems have their own set of pros and cons and both of these server platforms are quite capable in terms of controlling the basic functionalities of your web hosting account. Your server operating system choice should not necessarily depend upon the operating system present on your home/business personal computer. The operating system that you select should be based on your website requirements. Most of the website owners prefer using Linux based web hosting and if you are not sure about which hosting platform to opt for, then opting for Linux is a smart choice. However, if your website requires Microsoft technologies like Microsoft SQL or ASP.NET, then you must opt for the Windows server based web hosting.

Is it necessary for me to maintain separate backups of my own data?

Although we take all the necessary precautions for safeguarding your data, we recommend you to also maintain offsite backups of your website data to be on a safer side. Backups are important because they protect your systems against the risk of failure of systems or against the issues that may be caused as a result of the changes made.

Can I install applications on my web hosting account?

Yes you can. All our cPanel hosting packages are equipped with a wide range of applications that you can choose to install from through Softaculous within cPanel control panel. If your desired application is not avilable as ready to install within Softaculous, you can install it on your own as long as the installation requirements of the applications are in sync with your web hosting package specifications.

How secure is MilesWeb hosting? Can I count on you?

We undertake every possible security measure to protect our systems from hacks, attacks, crashes, hardware malfunctions and any other kind of threats. All the servers are housed in our highly secure and fully equipped data center facility. Access to the servers is strictly kept under control and it is limited only to the concerned personnel. We deploy multiple layers of protection so that no malicious activities can harm your website. We also have real-time monitoring enabled for our servers and we take timely backups of your website data on a regular basis to ensure you can have complete peace of mind with MilesWeb hosting.

Do you have a minimum contract period?

You can sign up for any hosting package on monthly, quarterly, semi-annual, annual or biennial contract depending upon your preference however you will not be bound by any minimum contract period.

What happens to my domains if I cancel the hosting?

It’s your call! If you do not wish to use or renew the domain names after cancellation of web hosting package, you can let them expire. However, if you want to keep the domain names even after cancelling the web hosting package, you can continue using them by paying the standard domain renewal charges.

How can I pay?

We accept payments through PayPal, Credit Card, Debit Card, Cash Card, Net Banking, Bank Transfer as well as Cheque.