Digital Disruption

Understanding how technology is transforming industries and how leaders and organizations can respond.
Article

Putting customer experience at the heart of next-generation operating models
– The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well.

Strategy in a digital age

Article

Intelligent process automation: The engine at the core of the next-generation operating model
Article

Time for insurance companies to face digital reality
Article

How to start building your next-generation operating model
Video

Using fintech to democratize financial services
Strategy in a digital age
Collection

Strategy in a digital age

Our series on developing corporate and business-unit strategies in a digitally disrupted world.
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Digital Globalization

Report - McKinsey Global Institute

Digital globalization: The new era of global flows
– Soaring flows of data and information now generate more economic value than the global goods trade.
Podcast - McKinsey Global Institute

Exploding digital flows in a deeply connected world
– While global trade in goods remains flat, the cross-border flows of data are growing rapidly in an increasingly interconnected world, stimulating global efficiency and productivity.

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MORE INSIGHTS

Interview - McKinsey Global Institute

The growing potential of quantum computing
– The CEO of D-Wave Systems, Vern Brownell, explains how quantum computers are poised to solve important problems in industries... ranging from financial services to medicine.
Article - McKinsey Quarterly

McKinsey Quarterly 2017 Number 1: Overview and full issue
– This issue of the Quarterly, available here as a PDF download, lays out why companies should seize new opportunities... in light of digitization, discusses fresh research on consumer decision journeys, and examines firms making strides on board-level gender diversity.
Article

KPN dials up a new digital strategy
– The leader of digital IT at the Netherlands-based telecommunications company explains how KPN reintegrated previously outsourced... expertise and shifted to agile ways of working.
Article

The next-generation operating model for the digital world
– Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.
Article

The seven decisions that matter in a digital transformation: A CEO’s guide to reinvention
– A successful digital transformation requires making trade-off decisions. Here’s how successful CEOs guide their business’s... reinvention.
Article

From disrupted to disruptor: Reinventing your business by transforming the core
– Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue.
Article

Adopting an ecosystem view of business technology
– To fully benefit from new business technology, CIOs need to adapt their traditional IT functions to the opportunities and challenges... of emerging technology “ecosystems.” Here’s how it’s done.
Article - McKinsey Quarterly

The case for digital reinvention
– Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications... for revenues, profits, and opportunities will be dramatic.
Article

An executive’s guide to software development
– This essential capability is a blind spot for many nontech leaders.
Podcast

Discussions on digital: How strategy is evolving—and staying the same—in the hypergrowth digital age
– Strategy is evolving in unexpected ways, as Silicon Valley thought leaders discuss in McKinsey’s latest Discussions... on Digital podcast.
Article - McKinsey Quarterly

Three snapshots of digital transformation
– Financial services, food retailing, and pharma are reinventing themselves in different ways.
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