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Help Center

Help for FloridaShines, Distance Learning and Student Services (DLSS) and Florida Academic Library Services Cooperative (FALSC) provided by the Florida Virtual Campus.  Our Help Center provides accurate information, timely troubleshooting, and support for FloridaShines and Florida Virtual Campus products and services. 

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Email

M-Th 8am - 8pm
F 8am - 5pm
Sa 9am - 6pm (ET)
[email protected]
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Phone

M-F 8am - 5pm (ET)
(877) 506-2210
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Open a Case

Create or view your open cases.
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Chat 

M-Th 8am - 8pm
F 8am - 5pm
Sa 9am - 6pm (ET)

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Search

In our knowledge base to find answers to your questions.
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We want to hear from you.