Quebec Services

Many organizations, both governmental and non-governmental, provide services to assist both refugees and their sponsors. The list below has been assembled from a number of different sources, and information is updated frequently.

Before arriving in Canada :

This section offers information and resources on administrative procedures to follow in order to apply for a sponsorship program, the criteria to respect, the paperwork to fill out, etc.

Canadian government :

Citizenship and Immigration Canada website (Information, forms, resources, etc. about refugees in Canada)
Information, forms, resources, etc. specific to refugee sponsorship
Guidebook for sponsor groups

Quebec government :

Quebec Immigration website (Information, forms and resources about group sponsoring)
Group sponsoring guidebook (PDF in French only) :

Other sources:

Refugee Sponsorship Training Program (RSTP) Information, forms and administrative resources to prepare for and apply for a sponsorship program
- Their handbook for sponsors of Syrian refugees
Lifeline Syria – Toronto based organization, but offering a lot of relevant information and resources for the sponsoring and integration of refugees
- Their handbook for sponsor groups
Register of Quebec immigration consultants

After arriving in Canada :

General information

Canadian government programs to help refugees settle in
Handbook for sponsor groups
City of Montreal (Information and relevant documents for welcoming refugees)
- Greater Montreal Information and referral center Hotline : 514-527-6951
Lifeline Syria – Toronto based organization, but offering a lot of relevant information and resources for the sponsoring and integration of refugees
- Their handbook for sponsor groups
Refugee Sponsorship Training Program (RSTP) -Handbook for sponsors of Syrian refugees

Help with administrative procedures, integration, and support :

Haydoun
Scalabrini Centre
Centre social d'aide aux immigrants (CSAI)
Information sessions on the first steps to take towards settling in in Quebec (offered in French only in Montreal, Laval, Longueuil, Quebec and Gatineau.)

Donations : Clothes, toys, furniture, food, etc. and integration tools & resources :

Canadian alliance for Syrian aid
Hotline : 1-855-797-2272 FREE / 514-400-3309

Useful links – Resources and services directory

Immigrant services list according to region
Action Réfugiés Montréal : Refugee sponsoring and reference center for services offered by other organizations
TCRI : Ressources pour l’immigration et l’intégration (in French)
List of community organizations working towards welcoming and facilitating the integration of Syrian refugees
List of all the organizations members of the Canadian council for refugees
Organizations offering free services to help Syrian refugees – resources and services search tool (in French)

Other services :

Rivo Résilience : offers free counselling to refugees and asylum seekers to help them overcome the consequences of violence suffered abroad.
Register of Quebec immigration consultants

Community organizations – Help with integration :

Orientation, courses and training, French classes, job search support, etc.

Alliance pour l’accueil et l’intégration des immigrants et immigrantes (ALAC)
5165, chemin Queen-Mary, #350
Montréal (Québec) H3W 1X7
Snowdon metro
Clef pour l’intégration au travail des immigrants (CITIM)
1595, rue Saint-Hubert, #300
Montréal (Québec) H2L 3Z1
Berri-UQAM metro
La Maisonnée inc.
6865, avenue Christophe-Colomb
Montréal (Québec) H2S 2H3
Jean-Talon metro
Le Collectif
7355, boulevard Saint-Michel, #102
Montréal (Québec) H2A 2Z9
Saint-Michel metro
Carrefour d’Intercultures de Laval
1536, boulevard Curé-Labelle, #226
Laval (Québec) H7V 2W3
Carrefour Le Moutier
Édifice Port-de-Mer
99, Place Charles-Le Moyne, #105
Longueuil (Québec) J4K 4Y9