Lucy Nedir?

Instantly turn PDF purchase orders into sales orders in your ERP. An incredibly fast and scalable solution, Lucy automation handles the PDF orders your customers send via email. Around the clock, emails are opened, purchase orders are read, and sales orders are created in your ERP. Ready to pick, pack, and ship in seconds. No errors, no down time, no late orders, no overtime.

Kimler Lucy Kullanıyor?

Lucy was created for B2B businesses who receive emailed purchase orders from customers in PDF format. She removes the burden of manual order entry, frees your staff & eliminates errors.

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Lucy için incelemeler

Ortalama puan

Toplam
4,5
Kullanım Kolaylığı
4,4
Müşteri Hizmetleri
4,8
Özellikler
4,4
Paranızın Karşılığı
4,5

Şirket büyüklüğüne göre incelemeler (çalışan sayısı)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Puan bazında değerlendirmeleri bul

5
63%
4
31%
3
3%
2
3%
Tawny
ABD dahilindeki Customer Service Manager
Elektrik/Elektronik Üretimi, 51-200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Dikkate Alınan Alternatifler:

Excellent solution for a great price!

5,0 2 ay önce Yeni

Yorumlar: I worked with [SENSITIVE CONTENT] initially, then [SENSITIVE CONTENT] to make sure Lucy was the right solution for our business. There was never any pressure. They were both very consistent and helpful. Always extremely transparent and have worked hard to make sure this has been a great solution for us.

Artılar:

Lucy was very easy to implement with our ERP using EDI.

Eksileri:

The only real difficulty we've had is the time zone difference being in the US.

Penny
Avustralya dahilindeki Customer Service Officer
Toptan, 51-200 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Greatly approved efficiency in order processing.

4,0 2 ay önce Yeni

Yorumlar: Overall Lucy has been a great benefit to order processing here. She is quick and accurate. Support is helpful and timely. This software is very user friendly.

Artılar:

Lucy is very easy to use. I have no IT background and have used Lucy from the get-go and have been able to pick it up quickly. She processes large orders quickly and without errors. Any problems Lucy support is very quick to help.

Eksileri:

The software is basic and cannot "read" orders. Also would be good if Lucy could identify an account from not just an email address.

Deja
ABD dahilindeki Order Management Specialist
Baskı, 51-200 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Lucy review

2,0 geçen yıl

Yorumlar: There are some improvements in the cons I would like to see fixed, its better than our prev. software but could use some adjustments.

Artılar:

I like that this software is easier to use and captures more data then the previous software we used previously. Love that it lets us know about duplicate PO's that are in Netsuite, so we do not duplicate orders.

Eksileri:

Integration for new parts does not happen in a timely manner. Lucy doesn't read day. month. year format well. It doesnt read the same po's accurately. PO's cant be zoomed in so makes it hard for reviewing orders to verify information due to it being so small. Skips lines dates, money , or stock codes. times it cant read city and state. data correction has had to be made on parts and or dates that did not capture accurately.

Jay
ABD dahilindeki new Product Development
Ulaşım/Kamyonculuk/Demiryolu, 51-200 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Big Time Saver

5,0 2 ay önce Yeni

Artılar:

Using Lucy saves our customer service team thousands of key strokes every day and eliminates order entry errors

Eksileri:

Lucy does have some quirks that occasionally slow us down but we have always been able to rectify or work around with the help of the Lucy team.

jezreel
Avustralya dahilindeki customer service
Eczacılık, 1.001-5.000 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Lucy review

4,0 2 ay önce Yeni

Yorumlar: Lucy is great for processing our purchase orders.

Artılar:

it is relatively easy to use and understand

Eksileri:

lucy does freeze often causing delays in processing