Description de Lucy
Transformez instantanément les bons de commande PDF en bons de commande dans votre ERP (Enterprise Resource Planning). Solution incroyablement rapide et évolutive, Lucy Automation gère les commandes Lire la suite PDF que vos clients envoient par e-mail. 24 h/24, les e-mails sont ouverts, les commandes d'achat sont lues et les commandes de vente sont créées dans votre ERP. Prêt à être préparé, conditionné et expédié en quelques secondes. Pas d'erreurs, pas de temps d'arrêt, pas de commandes en retard, pas d'heures supplémentaires. Afficher moinsQui utilise Lucy ?
Lucy a été créée pour les entreprises de distribution en gros qui reçoivent des commandes de clients par e-mail au format PDF. Cette solution permet d'éviter au personnel du service client de saisir manuellement les commandes.
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Tawny
Alternatives envisagées :
Excellent solution for a great price!
Commentaires : I worked with [SENSITIVE CONTENT] initially, then [SENSITIVE CONTENT] to make sure Lucy was the right solution for our business. There was never any pressure. They were both very consistent and helpful. Always extremely transparent and have worked hard to make sure this has been a great solution for us.
Avantages :
Lucy was very easy to implement with our ERP using EDI.
Inconvénients :
The only real difficulty we've had is the time zone difference being in the US.
Penny
Greatly approved efficiency in order processing.
Commentaires : Overall Lucy has been a great benefit to order processing here. She is quick and accurate. Support is helpful and timely. This software is very user friendly.
Avantages :
Lucy is very easy to use. I have no IT background and have used Lucy from the get-go and have been able to pick it up quickly. She processes large orders quickly and without errors. Any problems Lucy support is very quick to help.
Inconvénients :
The software is basic and cannot "read" orders. Also would be good if Lucy could identify an account from not just an email address.
Deja
Lucy review
Commentaires : There are some improvements in the cons I would like to see fixed, its better than our prev. software but could use some adjustments.
Avantages :
I like that this software is easier to use and captures more data then the previous software we used previously. Love that it lets us know about duplicate PO's that are in Netsuite, so we do not duplicate orders.
Inconvénients :
Integration for new parts does not happen in a timely manner. Lucy doesn't read day. month. year format well. It doesnt read the same po's accurately. PO's cant be zoomed in so makes it hard for reviewing orders to verify information due to it being so small. Skips lines dates, money , or stock codes. times it cant read city and state. data correction has had to be made on parts and or dates that did not capture accurately.
Jay
Big Time Saver
Avantages :
Using Lucy saves our customer service team thousands of key strokes every day and eliminates order entry errors
Inconvénients :
Lucy does have some quirks that occasionally slow us down but we have always been able to rectify or work around with the help of the Lucy team.
jezreel
Lucy review
Commentaires : Lucy is great for processing our purchase orders.
Avantages :
it is relatively easy to use and understand
Inconvénients :
lucy does freeze often causing delays in processing
