Conheça o DocuPhase

DocuPhase fornece software e serviços para automação empresarial. A plataforma inclui tudo o que uma organização precisa para executar suas estratégias de transformação digital, melhoria de processos e crescimento. Especialista em automação. Faça parceria com a equipe do DocuPhase para transformar a maneira como você trabalha. Comece já. Para obter mais informações, visite o site.

Quem usa o DocuPhase?

DocuPhase tem vasta experiência em todos os setores. Muitos usuários estão no setor de contabilidade, recursos humanos ou manufatura e pretendem acelerar os processos manuais.

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Avaliações do DocuPhase

Pontuação média

Geral
4,5
Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,3

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
57%
4
33%
3
8%
2
1%
Eri
Eri
Technical Solutions Designer, Dinamarca
Usuário do LinkedIn Verificado
Seguros, 1 001-5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great software with great opportunities for evolved document management

5,0 há 5 anos

Comentários: Versatile workflows, easy UI with great intuitive design

Vantagens:

I like how versatile it is and how much you can customize despite being out of the box. Many features and great support teams

Desvantagens:

We have had some issues with upgrades through the past, where the support teams have had issues finding solutions to quite simple bugs that were prominent even before upgrading

Resposta do Docuphase

há 5 anos

Hi Eri, Thanks a lot for the review. It's been great working with you and the rest of the Bupa team. I'll follow up with you regarding the support concerns as well, because we'd definitely like some feedback on how you feel we can improve there. Thanks, Mike Morris Customer Success Manager

Harsha
Harsha
Sharepoint Administrator, EUA
Usuário do LinkedIn Verificado
Seguros, 501-1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Awesome! It's been amazing experience to work with:) Great Supporting team! Would highly recommend!

4,0 há 5 anos

Comentários: Paperless & Automate operations.
Document/Workflow/Form Management System
Analytic Reports

Vantagens:

+ If you need to go paperless, automate operations, or implement Robotic process automation this is the best software in Contemporary Market world. + Great solution for document workflow Management. + Hyperlink feature on each level of document management is a great feature. + Adding Notes and sharing documents via Email management is a nice option to have. + Exciting to learn more about Analytics Tool.

Desvantagens:

-> Performance: It is taking couple of minutes time to load large documents (No Performance issues on small files). - Would like to know if Search function has option to add best bets on Global Search -> Once we select the application, it would be good if we have a search option in that particular application level (like Global Search). -> Being able to understand It as an emerging company, Would like to see if there is more scope for Employee Collaboration on sharing ideas like a Message Chatting tool within DocuPhase to share and discuss about the document management. -> Hyperlink feature on each level of document management is a great feature, would love it more if this hyperlink feature is also in Workflow history management level to make administrator's Job Easy down the years on a given document history.

Resposta do iDatix

há 5 anos

Hi Harsha, Thank you for the review, and for the kind words. I know that our teams have been trying to get together for some additional projects lately, and I'll fold some of these suggestions into those conversations. There's a lot of really great suggestions in your response as well, and we'll take those seriously. I'll pipe them back in to our product team so that we can game plan some of those enhancements internally. In the meantime, you can always submit your own enhancement requests here: https://docuphase.ideas.aha.io/ Thanks, Mike Morris Customer Success Manager @ DocuPhase

Debra
Administrative Assistant, EUA
Administração pública, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Somersworth Housing Authority

5,0 há 3 semanas Novo

Comentários: so far, your customer service has been able to do a conference call with me and our IT dept so that we can update changes to our system to match your changes to get us back up and running.

Vantagens:

The software is fine, but when your company does updates and changes to your system, you need to contact the customer so that we can alert our IT departments to coordinate with you to make the same changes on our end. This has happened a few times in the last few months and it is extremely frustrating when we can not see what is scanned because of updated changes done by you without us knowing.

Desvantagens:

when you make updated changes to the system that effect our using the program on our end.

Bradley
Director of I.T., EUA
Administração pública, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Still in the working phase

3,0 há 4 semanas Novo

Vantagens:

The software's OCR function allows just about anything from any program to work with DocuPhase.

Desvantagens:

The software's OCR function is complicated and requires a lot of tuning to get working.

Tracy
CEO, EUA
Serviços de informação, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Product

5,0 há 4 semanas Novo

Vantagens:

This software has streamlined our processes and the customer service of DocuPhase is excellent

Desvantagens:

Sometimes Slow and causes disruption in our productivity