DocuPhase
Hvad er DocuPhase?
DocuPhase is a Business Process and Workflow Automation platform for mid-market and enterprise organizations that specializes in Document Managment, Accounts Payable and Accounts Receivable Automation Læs mere , Payments, Web Forms, and OCR solutions. DocuPhase has been helping businesses for over 21 years across multiple industries digitally transform their business with software that is configured to meet your company’s unique needs and goals. Læs mindreHvem bruger DocuPhase?
DocuPhase helps mid-sized and enterprise businesses across a range of industries, from Education and Finance to Local Government and Manufacturing, to automate their business processes.
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DocuPhase
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Anmeldelser af DocuPhase
Eri
Great software with great opportunities for evolved document management
Kommentarer: Versatile workflows, easy UI with great intuitive design
Fordele:
I like how versatile it is and how much you can customize despite being out of the box. Many features and great support teams
Ulemper:
We have had some issues with upgrades through the past, where the support teams have had issues finding solutions to quite simple bugs that were prominent even before upgrading
Svar fra Docuphase
for 5 år siden
Hi Eri, Thanks a lot for the review. It's been great working with you and the rest of the Bupa team. I'll follow up with you regarding the support concerns as well, because we'd definitely like some feedback on how you feel we can improve there. Thanks, Mike Morris Customer Success Manager
Harsha
Awesome! It's been amazing experience to work with:) Great Supporting team! Would highly recommend!
Kommentarer:
Paperless & Automate operations.
Document/Workflow/Form Management System
Analytic Reports
Fordele:
+ If you need to go paperless, automate operations, or implement Robotic process automation this is the best software in Contemporary Market world. + Great solution for document workflow Management. + Hyperlink feature on each level of document management is a great feature. + Adding Notes and sharing documents via Email management is a nice option to have. + Exciting to learn more about Analytics Tool.
Ulemper:
-> Performance: It is taking couple of minutes time to load large documents (No Performance issues on small files). - Would like to know if Search function has option to add best bets on Global Search -> Once we select the application, it would be good if we have a search option in that particular application level (like Global Search). -> Being able to understand It as an emerging company, Would like to see if there is more scope for Employee Collaboration on sharing ideas like a Message Chatting tool within DocuPhase to share and discuss about the document management. -> Hyperlink feature on each level of document management is a great feature, would love it more if this hyperlink feature is also in Workflow history management level to make administrator's Job Easy down the years on a given document history.
Svar fra iDatix
for 5 år siden
Hi Harsha, Thank you for the review, and for the kind words. I know that our teams have been trying to get together for some additional projects lately, and I'll fold some of these suggestions into those conversations. There's a lot of really great suggestions in your response as well, and we'll take those seriously. I'll pipe them back in to our product team so that we can game plan some of those enhancements internally. In the meantime, you can always submit your own enhancement requests here: https://docuphase.ideas.aha.io/ Thanks, Mike Morris Customer Success Manager @ DocuPhase
Debra
Somersworth Housing Authority
Kommentarer: so far, your customer service has been able to do a conference call with me and our IT dept so that we can update changes to our system to match your changes to get us back up and running.
Fordele:
The software is fine, but when your company does updates and changes to your system, you need to contact the customer so that we can alert our IT departments to coordinate with you to make the same changes on our end. This has happened a few times in the last few months and it is extremely frustrating when we can not see what is scanned because of updated changes done by you without us knowing.
Ulemper:
when you make updated changes to the system that effect our using the program on our end.
Bradley
Still in the working phase
Fordele:
The software's OCR function allows just about anything from any program to work with DocuPhase.
Ulemper:
The software's OCR function is complicated and requires a lot of tuning to get working.
Tracy
Great Product
Fordele:
This software has streamlined our processes and the customer service of DocuPhase is excellent
Ulemper:
Sometimes Slow and causes disruption in our productivity
