Recenzje produktu: Rollbar

Rollbar does its job and then gets out of your way (until you need it)

Komentarze: Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

Zalety:

Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

Wady:

Nothing that I *overly* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

Thanks to Rollbar we are able to provide proactive customer support

Komentarze: Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

Zalety:

Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.

Wady:

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

Unusable product with no customer support

Komentarze: My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is to go through hundreds of web pages and use Cmd + F to see if someone mentioned you, asked you a question, assigned a task to you, or some other thing that is important for your daily job.
I wrote to their customer service explaining the issue. Our initial correspondence took almost a month for me to convince them there is in fact a problem and I didn't receive emails. After convincing them, I was told that I could get a reply in a few weeks. I followed up one month later, and they asked for a few more weeks. Another month passed and they basically said this was a low priority issue and they don't know if and when it will be fixed. I wasn't even offered any workarounds.
Since then, I get an automated email from them once in a while asking me to rate their product. I give a low rating, explain the situation, a couple of months passes and I get the same email.
I work in SaaS, I do understand the need for prioritization and the lack of resources but having a critical feature that doesn't work for a customer and not bothering to offer any alternatives are a big no for me.

Zalety:

It allows me to track some bugs and act quickly.

Wady:

Lack of customer support and the bad user interface.

I love you guys! If I could rate you higher than 10 I would!

Komentarze: AMAZING!

Zalety:

So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY that we get. Also we build software with Rails, JS, Python, AWS Lambda, and all of your libraries work the same way as expected. Wonderful! You also sent my company a blue rollbar shirt a few years ago - IT WAS SO COMFORTABLE! also: YOUR UPTIME is better than just about anyone - Auth0, Gitlab, Dockerhub - have all had issues this year with uptime , and the most we've seen from you all has only been a small delay in processing. Nothing major. ADDITIONALLY - I discovered a bug last month with rollbar and reported it to a community rep - AND YOU FIXED IT THIS RELEASE. FAST! As a fellow software developer I know how hard it is to get issues addressed, not to mention prioritized and deployed. In short I love you, and love your company and I tell everyone that!

Wady:

I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18!

Great error tracking tool for the money paid

Komentarze: Real-time error tracking, as soon an error pops up on test or production environment, we get an alert on slack and act on it.

Zalety:

It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate.

Wady:

We have to pay much more to have a simple feature like viewing all projects' errors in a single view.

The best error monitoring tool I ever used!

Komentarze: We used Rollbar for last few years and many projects and it always work great!
Rollbar go fast forward for the last few years with a new features and improvements.

Zalety:

Rollbar is very easy to configure and use in our stack (Ruby + .NET + React). Rollbar gather error information with many details about situations it occurs. Interface is very intuitive and have option to set up many notification destinations (we use Slack + daily reports on mail).

Wady:

We didn't experience any cons about Rollbar

Easy to use and setup

Komentarze: Brilliant, literally set it and capture you errors.

Zalety:

I've used a lot of error tracking tools in the past but I was really pleased with Rollbar. For node applications it's very well laid out, keys are provided for you server and your client setup. Errors are tracked and logged for your application, broken down by which side the error occured. And if an error has been recurring you can track it and log it easily, plus the emails give a good breakdown of the error from the code side.

Wady:

None at present, I may like the UI navigation to be improved so you can administer the setup quicker but once it's in place it kind of runs itself.

Good for heroku & first implementation

Zalety:

- Price is really good - It's realy easy to set up - UI is intuitive and simple - You can trace logs easily, once you setup 'People' tab - Integration with slack and other notification tools - Easy to integrate with Heroku's app

Wady:

- UI could be somehow better, leaner like a sentry.io - Features for breadcrumbs or tracing could be easier to implement - Fingerprinting and error aggregation could be easier to setup, no complicated DSLs

A fast and integrated solution to keep user generated errors under control

Zalety:

How easy has been to integrate it in our services and software. The mail notifications that inform you of new errors.

Wady:

Nothing. For now, It has proven to be a solution for our use case.

Nice tool for error tracking and logging

Komentarze: It is integrated with my project I use it to track bugs, log info and improve performance.

Zalety:

It is easy to use, UI is great, easily integrated with my project. easy to send errors and logs.

Wady:

UI for seeing the occurrences of an item needs some work, sometimes there are a lot of fields in an occurrence and the horizontal slider was given all the way to the end which is inconvenient.

The Absolute BEST Thing You Can Do for Writing Better Software

Komentarze: Team Rollbar--I LOVE you guys and your wonderful service! This review is far too long overdue. Let me save you a bunch of time and make the decision for you. If you're not already using an error tracking platform, you must. If you're deciding between which services to use, just go with Rollbar, and stop deliberating. Rollbar is hands-down, THE BEST full-stack application error and exception monitoring/tracking system. I was an early user and first started using Rollbar in early 2012 (back when it was still called Ratchet.io). Suffice it to say, it has completely transformed and leveled-up the way I build and write applications. Rollbar is now a must-have for any application I build. TDD? Yeah, could do that, or you can just be more lean and start building, and Rollbar will catch all of your exceptions for you. Large team? Even more so that you need Rollbar, so that you can detect and fix errors before they inconvenience your users. Here are the reasons for why I think Rollbar is great: Best thing since sliced bread - For the developers in the late 90's to early 2000's who remember it, just as Firebug and later on Chrome Developer Tools was to JavaScript development, so is Rollbar to development on any stack. Before, with writing JavaScript in Netscape Navigator and Internet Explorer 4.0, all you had to go off of was that there was a JS error and the JS on a page was completely broken. Developers familiar with that old debugging technique will shake their heads today--manual binary search, commenting out parts of code until it started working again--those days are gone. Now, with Rollbar, you can know with certainty what parts of your application, down to the specific line(s) of code, are causing the exception. Rollbar has an exceptional, world-class team. Rollbar is built by engineers, for engineers. I know because I've worked with a few folks at team Rollbar, including the founder/CEO Brian Rue, who has been a mentor and advisor to me at a few startups, and some of my elite former colleagues who were hand-picked to join the Rollbar team. They are extremely talented hackers and engineers. Rollbar scales, an is extremely reliable. We're not just talking Mickey Mouse pretend scale, but they actually do. Guess what? Unlike most of the rest of the web, they're actually NOT primarily an AWS-based stack (yeah, because AWS outages can cause large chunks of the web to fail). Rollbar is in multiple data centers across the world for improved

Error tracking made easy

Komentarze: I have been using Rollbar for about 3 years now, and I have to say it has made my life a lot easier. They have a ton of platform integrations, but I have only integrated this service in Android and PHP projects. For most programming languages, they have their own API, but this product seems to be so popular that people are even writing wrappers around the API for frameworks. Eg see https://github.com/jenssegers/laravel-rollbar I would definitely recommend this to anyone, especially because they also have an 'always free' formula, which gives you the opportunity to try it out. Customer support is really decent, they're usually replying to your requests in 2 hours or less. And I'm not even in their timezone.

Zalety:

It's really easy to use, there's a ton of wrappers available for any programming language / framework, and they have an 'always free' formula, which I use for my personal projects

Wady:

As with any online product, I don't like to pay :) But other than that, I can't say anything bad about it. And as I said, they have a free formula, which is great if you're just working on a small personal project

Stable & Valuable Software For Many Years

Zalety:

The setup and integration with popular frameworks such as Ruby on Rails was easy and we have used it for at least five years with no issues.

Wady:

Rollbar does a good job trying to group similar errors but of course there is always room for improvement in this area since it requires advanced pattern matching, machine learning, etc.

Easy to use and reliable service

Komentarze: Rollbar works as expected and the level of information we get for each error is great.

Zalety:

Easy integration, slack notifications, level of details for each error

Wady:

I would like to be able to see aggregate info from occurences of the same error, Airbrake offers something similar.

Incredible instrument for observing errors and execution in numerous situations,

Zalety:

The best part about Rollbar is the very even UI that permits you to see all mistakes followed for different situations including testing, arranging, and creation. I love the amazing way simple it is to coordinate with various dialects. Following customer side javascript is overly helpful with full stack follows to show you precisely what turned out badly. It's anything but difficult to see patterns in different bugs and imprint bugs as unraveled without any problem. The arrangement alternatives are generally great arrangements and it's anything but difficult to get ready for action, Rollbar is magnificent!

Wady:

Here and there it's somewhat hard to tell where to discover a few alternatives on the grounds that they aren't generally similarly situated. Missing disconnected assembling usefulness for JavaScript, however, I haven't discovered it in any item.

Great Product

Komentarze: It's been great.

Zalety:

Detailed reporting of bugs, from the user who triggered it, to listing of occurrences of a bug, to the availability of a stacktrace.

Wady:

Setting up filters and environment-specifc grouping can be confusing.

The best software for track & follow errors

Komentarze: Rollbar allows me and my team to detect and solve errors when anomalies occurs. Actually we don't need to wait users to report errors and we don't need to read thousands of lines from logs on multiple servers to find what's going on.

Zalety:

It's super easy to deploy. You can begin receiving your app's errors in minutes and without compromising a payment. You can pay only when you need to pay and have absolutely flexible plans. Errors are presented as items, where you can immediately see frequency and a brief description. If you want, you can explore an item to know exactly where it happen (I mean, which line of code and entire stack trace), and even you can see each case to know the exact user operation that throws this error. You can even search items using a SQL-like language. Simply awesome.

Wady:

Sometimes two different items are the same error (algorithm that put together occurrences divides the same error). Anyway, Rollbar allow to merge items with custom rules. Awesome.

Great to debug exceptions of your software

Komentarze: Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting bugs and issues that customers are facing.

Zalety:

What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered.

Wady:

As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong.

Rollbar is good value and peace of mind.

Komentarze: Rollbar is fantastic. We use it in our microservices architecture. With a few lines of code, we have real-time monitoring and make it easy to fall into a pit of success.

Zalety:

I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by sending me a hundred emails.

Wady:

We still have some Perl scripts (one of our vendor's systems still uses it) and it would be nice to have a Rollbar API for those scripts to prevent getting angry phone calls if the system is having issues.

Awesome crashlytics for SaaS! One of those MUST HAVE apps.

Zalety:

We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on.

Wady:

Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in.

Easy to use

Zalety:

I like that it is easy to sort errors and which environment they're occurring on as well as the types of errors that are happening

Wady:

Some of the features of the UI don't make a ton of sense to me... Searching for items is really clunky. Sometimes you can search for keywords in the error titles but sometimes you cannot, seems to depend on the word or title.

Rollbar is an awesome tool

Komentarze: Rollbar is really good and fits for our purpose really well. We use it mainly to send logs of errors and it helps us identifying issues within our softwares which use it.

Zalety:

The items page is really organised, the custom objects are very useful too. RQL - are very handy in order to investigate specific errors occurring on our client base.

Wady:

I wish I could tell rollbar to ignore some items and stop registering them on our account. Muting doesn't completely resolve, because it continues consuming our quota. We use the software to log some embedded systems, which are hard to update. And sometimes when there is a fix to an ocurrence in a newer version, the old ones keep triggering the old ocurrences, which we would like to no longer receive.

The best way to find bugs before users do!

Komentarze: Trying to log error events in order to identify and fix bugs that our users were sometimes complaining about but we couldn't identify the root cause.

Zalety:

It is very to see errors as they get logged in the system so that we can identify, prioritize and fix software issues. It is very helpful to see the errors come through that meant a user definitely got an error but it wasn't bad enough for them to contact support regarding the issue but we can still find it and get it resolved.

Wady:

I think it would be awesome to have a button to create a github issue from the item in the errors log. It is somewhat difficult for us to track the issues in GitHub and wether they have been resolved with the items in Rollbar.

Error reporting works great, UI is not great

Komentarze: It's ok, if something with a more stable UI came out, I would explore that option.

Zalety:

A concise place to find all errors. Easy to hook up to the app.

Wady:

Many times when I try to use the web app, UI will become buggy. Things will disappear when selected, grouping doesn't work etc. This is especially difficult when I am reacting to an incident.

Good, could be better.

Zalety:

It's very helpful for debugging and seeing errors in real time to quickly address.

Wady:

my biggest complaint is when looking at stack traces for errors, the line numbers don't line up with line numbers in your files. this can make for a little bit of a goose chase when trying to find an errant line of code.