Opiniones de Xero

Plataforma Contable

Comentarios: La plataforma esta en constante mejora, lo que significa que a futuro podrá ser muy sólida en el mercado. Es de facil acceso y su interfaz es super ligera lo que hace que no requiera de mucha data para navegar por las diversas opciones del menú.

Puntos a favor:

Es una plataforma práctica de usar, permite integrarse con otras plataformas como Stripe para mejorar procesos de cobranza y pagos. Es muy versatil y lo mejor de todo es que estan en constante mejora por parte del desarrollador creando nuevos estilos de reportes

Contras:

Anteriormente tuve muchos problemas para importar facturas masivas ya que tenia un limite de carga, actualmente no sé si el error fue corregido, motivo por le cual se hizo una integración con Stripe para evitar este tipo de errores.

App muy sencilla y fácil de utilizar

Comentarios: Es una app que utilizo diariamente para la gestión de la contabilidad de mi empresa, con ella realizo la facruración , el inventario, las compras, los gastos, etc.Por su bajo coste, es accesible para todas la empresas, te ayuda ha hacer tu día a día más dinámico y llevadero, y lo pueden utilizar tanto pequeñas como grandes empresas.

Puntos a favor:

Lo que más me gi¡usta de Xero es que es accesible para todo el mundo y es muy efectiva para hacer tu día a día más llevadero y ahorrar tiempo.

Contras:

Lo que menos me gusta, es que es un poco compleja, ya que para su utilización se requiere tener conocimientos en materia de contabilidad.

Xero Facturacion por E-mail

Comentarios: Bastante buena. El precio del producto es mas caro que otro software que use anteriormente pero sus herramientas lo valen por completo.

Puntos a favor:

Es facil de usar ya que el diseño es bastante limpio e intuitivo. Las herraminetas son muy faciles de ubicar.

Contras:

Al principio si no tienes mucha experiencia se pueden cometer errores con la facturacion por e-mail

mi xero

Comentarios: me ha ayudado mucho, en cuanto a una mejor contabilidad y orden.

Puntos a favor:

toda la información la encuentras en la nube, sus herramientas para la facturación son increíbles, fácil de usar, sus alertas y notificaciones son de gran ayuda.

Contras:

todas sus funciones son excelentes. cada una cumple su función y gestión.

All in One Accounting Solution for Any Type Of Business

Comentarios: Overall experience is smooth and very user-friendly. At first, we had some trouble to understand, how this system works. but eventually, our staff adopted the system well. No more confusion. System processes are very straight forward. Integration features are super cool. Ideal Accounting system for any type of business. Totally worth for your investment. Great user interface. When others suffer, Xero made us experts in Accounting and Financing.

Puntos a favor:

This is a great system, because of Ease Of Use of it. Xero is a cloud based accounting system which will bring easy access and mobility to user at anytime from anywhere in the world. Mobile App is an another good way to track your invoices and payments while your are on the way. Cost is very reasonable when it compares with other competitors. We used Xero mainly for invoicing and Payroll. So far we didn't face any technical issues or other issues. customer support is great. with the Xero API Integration, we can linkup with almost any 3rd party system available like Google Services. Customizing Financial Reports has been easy with Xero Accounting System.

Contras:

It needs more tutorials. Because this system is not very user-friendly with the people who has a little knowledge in accounting and financing. Customer Support also can be improved.

Best choice in the market !!

Comentarios: It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Puntos a favor:

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Contras:

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

Worst Software I've ever used

Comentarios: Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.

Puntos a favor:

I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.

Contras:

This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.

Xero leads the way for cloud based accounting software for small to medium businesses

Comentarios: Very good. It certainly seems to be market leader and for good reason.

Puntos a favor:

Although may not feature the type of reporting that would set it apart from competitors, it has good integration with other apps that can generally to the job. For accountants, the customer support is good enough. There is a large community so you can usually find the answer you need if you run into an issue

Contras:

Not every useful report is available. And may never get them if they arent on the roadmap. Only really found one strange issue around perpetual revaluing of forex that has not been resolved, and likely wont ever be. Its not critical, but would be useful.

Cumbersome Migration But Overall Highly Satisfied

Comentarios: It's a tool that I anticipate staying with for a very long time. It does everything we need it to! The one thing that is a personal pet peeve of mine is that we're billed extra each month because the company deals in two currencies.

Puntos a favor:

Since our business model is fairly simple and streamlined, it's a perfect solution for reconciling the books and autogenerating the monthly expense reports. Other small business colleagues wait until the end of the month to see how the company is performing but with Xero, I can run that report at the click of a button at any time.

Contras:

Adding new assets to the balance sheet was a cumbersome process and wasn't explained very well within the help documentation. However, now that it's been set up, running the depreciation is a simple click of a button.

A Financer's Review

Comentarios: I have had a positive experience with Xero. It is a great tool for managing finances and staying organized.

Puntos a favor:

With Xero, I have been able to easily manage my finances, track income and expenses, and stay organized with its simple and intuitive interface. The reporting features are great, and the ability to connect to my bank accounts is a huge plus.

Contras:

One downside to Xero is that it can be a bit pricey for small businesses. It also lacks some more advanced features that more expensive accounting software offers.

One of the best account GUIs on the market

Comentarios: The transition from our old accounting software to Xero was very straight forward. This was down to the great GUI provided by Xero.

Puntos a favor:

The appearance of XERO makes the whole experience faultless. New users are able to quickly adapt to it and know what to do. It's incredibly intuitive. It is a fresh layout and, dare I say, fun to use.

Contras:

The support, when required, isn't as great as we used to receive from Sage. I have no major grumbles about them, but they don't come across with the same level of customer service.

Easy to use in a non-administrative capacity & integrates well with online payments with PayPal

Comentarios: My overall experience with Xero is much better than Sage Accounts which I've never found intuitive or efficient.

Puntos a favor:

Invoice creation is straight forward, even for beginners (providing your Xero administrator has provided you with the relevant information on your internal products). Our end-customers are yet to have any issues making payment after receiving the invoices via e-mail.

Contras:

The end-customer e-mail notifications are sent directly from Xero servers. Usually this isn't a problem as the servers clearly have a good global reputation so delivery is reliable, but we have had a few questions asked by customers as it's not always clear the invoices were definitely sent by our company and can look spammy. This could be resolved by allowing full SPF (DNS) integration with our companies domain and having the outbound e-mails spoofed correctly.

Xero Review

Puntos a favor:

The software is full of features and their support team is very supportive.

Contras:

I found it to be a lot less user friendly than QuickBooks Online.

Xero is an excellent platform

Puntos a favor:

Overall I was really impressed with the Xero layout. Particularly the project management module was great in Xero. Pricing is good, and it offers many features more expensive solutions don’t.

Contras:

Reports on purchases were a little different than expected, but I found a workaround. Wish I could customize reports with a report builder.

The BEST Small Business Accounting Platform

Comentarios: Having used Xero since 2013, I am yet to find a better product. The software and the overall company have never missed a beat. They are continually adding features (see Hubdoc integration, transparent, have competitive pricing, and connect accountants with business (refer to Xerocon events).

Puntos a favor:

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

Contras:

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

Solid platform

Comentarios: So far, it has been amazing. I have little to no complaints. Everyone that I have moved to Xero have told me thank you.

Puntos a favor:

Xero is an accounting software that just works. I have used so many different platforms, and Xero has been the easiest and most reliable software I have found.

Contras:

1099 reports are too limited. Tracking categories are too limited. Support can phone it in when you first reach out to them, but if you set up a time to chat with someone they are extremely helpful.

Xero for Business

Comentarios: I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I think the price for South Africa is a bit high

Puntos a favor:

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

Contras:

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

Best in Multi-currency accounting for SMB

Comentarios: Xero was the best choice back in 2015 (when no one gave multi-currency) and still is in 2021 (when there are some who do). I have now added another company to Xero and cannot imagine shifting to another platform....ever.

Puntos a favor:

With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always. Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for) It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients. As a non-accountant, Xero is easy to use even when you get into all the features it provides.

Contras:

They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.

Easy to deploy and use providing you have basic book-keeping knowledge

Comentarios: Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

Puntos a favor:

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Contras:

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles". Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Xero - The Cloud Based Software of the future

Comentarios: Fantastic product with fantastic support and really meaningful input from the actual company staff

Puntos a favor:

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Contras:

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Xero makes reconciling fun

Comentarios: I use Xero in two roles in my life, one as an employee and the other for the accounting software for my husband's business.
In my work New Zealand schools use this software as it is relatively easy to learn, quite intuitive and uses cloud accounting, enables document uploads for accountants to view etc. Once well set up it is also fast to use on a day to day basis.
At home I assist my husband to reconcile our business transactions for our accountant. We don't have to go in to the accountant's office or email invoices etc as we can upload them to Xero for him to see. You can set up the dashboard to get an overall view of your business and how much money is owed to you, and bills you owe, how you are tracking month to month, and the balances of your accounts you have linked to Xero.

Puntos a favor:

I like the ease of reconciling because once you get set up and code a few items it remembers them for next time for a faster job (you still have to check them to see if they are correct first). I find it fun and satisfying to reconcile in Xero as it is quite visual, you see several lines waiting to be reconciled and then as you work through the transactions, coding them and clicking on the middle button, they disappear. Setting up bank rules is also a huge benefit, as they get coded automatically, ready for you to just hit the green 'ok' button. You can use this for your usual bills for example, electricity bill, local cafe, cell phone bill, internet charges. Although it does take time to set bank rules up to make sure all details are accurate, it saves time in the long run. I like the fact that customers can upload documents into the files section of Xero and their accountant can see these documents immediately to work on them or code them. I also like the search function as you can search for a particular number, or the first few letters of a name or business to find relevant transactions. Being able to generate invoices and email them direct from Xero is great as it saves time.

Contras:

It is not the software's fault exactly, but because reconciling is so easy there is a temptation to accept what Xero suggests for a transaction and reconcile to this account, instead of pausing and really checking if the code is the best one. Xero is first and foremost a business accounting software, so the reports it can generate may not be exactly what other users of the software need, like schools for example, who may need a Xero add-on to get what they most need in regards to reports.

The best at what it does

Comentarios: Full Disclosure: I am an accountant and I recommend Xero to many of my clients. When the expectations are in alignment with the capabilities of the software, then everyone is happy. People get into trouble with ANY software when they jump in thinking they know what it does and are then disappointed. All accounting and ERP software has limitations and Xero is no exception, but what it does, it does well. It provides payables, receivables, bank reconciliation and general ledger as its core functionality. There is a very capable estimating/quoting/order/ process that ties into AR invoices smoothly. But, the requisition/purchase/inventory side is very, very basic. In fact there are no requisitions and the purchase orders are so limited that I recommend you not use them. The inventory is only what is needed to make the sales side functional. So, if you need strong inventory support, you have to use a third-party add-on designed just for this purpose.

Puntos a favor:

What is good about Xero are 1) Real-time bank feeds and bank reconciliation - this is what scared the pants off of Intuit and forced them to develop new functionality. 2) Xero fully embraces and enables third-party developers to provide niche solutions that have rich interaction with Xero. 3) The features keep getting better and better quarter after quarter. 4) Perhaps my relationship as a partner skews this, but I've had nothing but excellent support from Xero. I can call someone if I have to, but I almost always get issues resolved through technical support in a timely fashion. Some of my favorite add-ons for Xero are GeoOp for field services, Deputy which integrates its scheduling, time and attendance functions with Xero payroll, and Float which projects cashflow. The new reporting and the tags are fantastic.

Contras:

There are some features I would like to see "sooner," but they are on the roadmap for "later." People jump on Xero because of the price without having a Xero consultant evaluate their suitability for the application - that can create an expectation gap, and that inevitably leads to an unhappy customer. I just hate it when people let their wallet do their thinking for them and then blame the software because it "doesn't do enough." The payroll is fine. I spoke to the VP in charge of payroll development and he is all about improving the functionality, so it will continue to improve. What is there now is very well designed to be comprehensive and flexible, but there are situations where a third-party payroll like Gusto will make more sense for your organization. They are the first ones to suggest you look at solutions like Gusto, ADP, Paychex and others that integrate seamlessly with Xero. It is annoying that the tags are limited to two categories, and this won't be revised until they have their design for job costing completed. No word yet on when that will be.

Xero truly puts powerful data in the hands of small business owners

Puntos a favor:

I have been using Xero for a good number of years now and can only recommend it! The usability is fantastic, the ability to see really clearly how the accounts work is groundbreaking in its field. I love the bank reconciliation and the bank feeds. The automation of data is actually fun and linking it into the add-ons can make life a lot easier and save time and money. It is a great way to keep things simple and clear. I love the advisor features, that you can't break it (although you can make a real mess if not careful). For me the biggest benefit is the clarity of the data and the ability to drill down into virtually anything. Don't use Xero in super complex scenarios and I would recommend that you employ a proper XERO accountant - who actually knows how to use Xero and uses the data when using it though or you will end up paying twice - once for entering the data to xero - and again when the accountant pulls it out into their own software. Overall I would absolutely recommend Xero for people who are more serious than working in spreadsheets but who are turning over £50k-£3m+ with a fairly simple process.

Contras:

We have found that Xero does not work well in all scenarios but there are work arounds - the bigger the business and the more complex the processes the less it suits but then if you are bigger/more complex you should arguably be using something else! Support is not awesome! It can take time and you are often met with unhelpful suggestions. There has been an increased number of 'blips' in the software in more recent months and the support has been almost useless in those cases and I have had to find workarounds. Conversation/instant message support should surely be on the cards? Another thing that I don't like is the highly evangelical nature of the conferences! It borders on the cultish and if you are not 'in' then you are definitely 'out'! I have not found there to be any benefit to being on the 'directory' for that same reason.

Great, intuitive and easy to use bookkeeping software, lacking for accountants, NO customer services

Comentarios: It is so easy to use but support has to come from Accountants who are not customer service or techies and who are not adequately compensated for their efforts. It is enjoyable to use and definitely does the basics very well.

Puntos a favor:

For bookkeeping, small and medium-sized businesses this software is a dream. It is the most intuitive and easiest to use of all the accounting software that we reviewed. As an accountant, it is easy to fix user errors and mis-postings. There is a proper audit trail and safety checks built in. There are so many time-saving features like find and recode, repeating bills/invoices/journals, bank rules. The move toward AI is exciting too.

Contras:

The reports aren't GAP or IAS compliant so it is no good for reporting, final accounts production or tax. To get accountants interested and recommending Xero in the early days, they promised accountants that Final Accounts Production and Corporation Tax software was in their development queue but it never materialised and they burnt a lot of bridges with accountants when they announced that they had dropped FAP plans. This is why Quickbooks are getting such a big foothold and stealing market share from Xero. The software is expensive for what it is and you can get a lot more and better for your money with FreeAgent and QuickBooks. The biggest let down for Xero is that there is no telephone support, at all. Not even call back. You have to email and if you are on the opposite side of the world from New Zealand, it can take a full day to get an inital response and if there is any misunderstanding or info required, it can take days to get your problem resolved. This is really useless and a deal breaker for serious businesses. Another major failing in Xero is the number of times that the Bank Feed just doesn't work. This is outwith Xero's control and so it can often take months to resolve. This is amateur and best and negligent at worst.

Xero - Leading the way to making accounting much easier for small businesses

Comentarios: I have been a Xero certified advisor for 8 years and actually returned the accounting profession because of Xero after deciding to leave because I felt the industry didn't understand delivering value to clients. Xero has been a catalyst for increasing the speed of change in the industry towards a value proposition model. Although like any system success with does come down to using it properly and being prepared to spend the time to understand how it works and to make the most of it, but Xero has been built so intuitively and they have

Puntos a favor:

Great design, intuitive, great support files and videos, invoicing features are very good, being able to add files to transactions is a big time saver, the fact that it is a full accounting system is great in its price range, although for more complex features you may need an add-on application for example full stock management and stock control.

Contras:

The way the contacts database has been developed could be improved to make importing and exporting data easier, that has improved recently with the addition of client codes field. Also greater flexibility of controlling features a user can access would be great.