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Service Cloud 360, en av verdens ledende kundeserviceplattformer, gir bedrifter mulighet til å drive sømløst engasjement for hele kunden.
Lær mer om Salesforce Service Cloud
Hjelp bedriftens ansatte spare tid med et kraftig, digitalt arbeidsområde, samlet i et av verdens fremste CRM-systemer. Få opp produktiviteten til bedriften med intelligente verktøy og automatisering.
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Programmet gjør det enkelt å automatisere rutineoppgaver, og hjelper de ansatte med å løse saker raskere med kontekstuelle forretningsprosesser. Forhåndsutfyll saksfeltene og lever AI-drevne anbefalinger om neste steg, direkte i den ansattes arbeidsområde. Gi de ansatte full oversikt over kundene ved å samle data på tvers av avdelinger og back-end-systemer på ett sted.
Lær mer om Salesforce Service Cloud
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
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Easy-to-use Outbound Call Center Software with performant predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, multi-step campaigns with
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automated workflows, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices. Pay per use. No set-up cost, no agent seat fee.
Lær mer om Dialfire
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
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CloudTalk is a VoIP phone system built for modern companies. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of
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features. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing Helpdesk, CRM and eCommerce systems. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE.
Lær mer om CloudTalk
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
LiveAgent hjelper bedrifter å utvikle god kundeservice. Skap et kundefellesskap, øk kundetilfredsheten og få mer suksess!
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LiveAgent kan hjelpe deg å integrere funksjonaliteten til et kundesenter i en alt-i-ett-løsning for brukerstøtte med flere kanaler. Sentraliser telefonsamtaler fra nettstedet eller fasttelefon til
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ett enkelt sted. Velg VoIP (Voice over Internet Protocol)-leverandør, koble til ubegrensede SIP-linjer og lokale numre, overfør og ta opp anrop. Med LiveAgent er det enkelt å tilby kundeservice i verdensklasse. Start din gratis prøveperiode, du trenger ikke å oppgi kortinformasjon.
Lær mer om LiveAgent
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Bitrix24 er en ledende, gratis programvare for CRM og telefonsenter som brukes av mer enn åtte millioner selskaper. 100 % gratis for opptil 12 agenter. Sky og åpen kilde
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Bitrix24 er en gratis telefonsenterprogramvare som skiller seg ut i mengden. Hvis du velger skyversjonen, kan du begynne å ringe og motta telefonsamtaler i løpet av minutter. Du betaler bare hvis du
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trenger mer enn tolv ansatte, ønsker å leie et telefonnummer, SIP-kontakt eller bruke Bitrix24-telefoni for utgående anrop. Du kan også kjøpe selvbetjente utgaver av Bitrix24 hvis du trenger tilgang til kildekode eller ønsker å distribuere Bitrix24 på stedet.
Lær mer om Bitrix24
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Squaretalk is a versatile cloud communications platform that empowers your sales and support teams to work effectively from anywhere.
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Versatile and secure call center software with automations and integrations made simple. So simple, you’ll have time for the other parts of your business.
Affordable, scalable and easy-to-use
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communications platform provides your sales and support teams with powerful tools to work effectively, from anywhere, and via the channels your customers prefer.
Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.
Lær mer om Squaretalk
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Made for outbound call centers. We help call centers boost KPIs, make better decisions based on insights, and manage contacts more wise
Lær mer om Adversus
Adversus is a web-based dialer and practical call center solution for telemarketing, fundraising, and appointment scheduling businesses. Intelligent campaigns optimize your call center efficiently by
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automating contacts & call flows, making sure that high-opportunity conversations are the only ones you will be having.
The Journey module allows you to automate and integrate anything you could imagine. Keep an eye on events and respond accordingly.
Lær mer om Adversus
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Call center tool including video calls, progressive & predictive dialer, SMS campaigns, reporting & Google Calendar synchronization.
Lær mer om Neotel Call Center Software
Neotel Software Call Center, offers an easy to use solution, without the need for installation, which will provide you with the control of your company's commercial activity. It has:
WebRTC line,
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Call Recording, Leads window, Sending email from leads archive, Progressive and predictive dialer, Customizable script, Statistics module, SMS campaign, Monitoring, spying and whispering, Reporting, Dynamic signaling and Blacklisting.
Additional services include:Third-party verification, and many more
Lær mer om Neotel Call Center Software
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
An advance call center software solution supporting predictive, progressive, preview, power and manual dialing support.
Lær mer om ICTBroadcast
An advance call center software with unified communications featuring predictive dialing, auto dialing, power dialing, progressive dialing, preview dialing, manual dialing with webrtc agent portal
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support also includes IVR Studio to design IVRs, Fax blasting , SMS messaging, Email marketing, press 1 campaign, survey campaign, appointment reminder, inbound marketing, inbound survey and real time monitoring, billing , routing, AMD, DNC and IVR Designer & much more
Lær mer om ICTBroadcast
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
A call center suite offering inbound & outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
Lær mer om Newfies-Dialer
Newfies-Dialer is a call center system providing voice broadcasting, predictive dialling and SMS messaging with an inbuilt agent interface. It can be used in many call center roles including lead
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generation, phone surveys, political polling, emergency notifications and appointment reminders.
Newfies-Dialer is used by companies wishing to auto-dial its contacts and companies wishing to sell auto-dialer services to its customers as it includes billing, multi-tenancy, and white labelling.
Lær mer om Newfies-Dialer
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
A call center suite offering inbound & outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
Lær mer om DialerAI
DialerAI is a call center system providing voice broadcasting, predictive dialling and SMS messaging with an inbuilt agent interface. It can be used in many call center roles including lead
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generation, phone surveys, political polling, emergency notifications and appointment reminders.
DialerAI is used by companies wishing to auto-dial its contacts and companies wishing to sell auto-dialer services to its customers as it includes billing, multi-tenancy, and white labelling.
Lær mer om DialerAI
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Simplify and manage customer interactions anywhere, anytime, and via any channel over the internet with Zoho Voice Contact Center.
Lær mer om Zoho Voice
Zoho Voice is cloud-based VoIP phone software that helps you easily make and receive
business calls from any device. Zoho Voice integrates with other Zoho apps, like CRM,
Desk, Recruit, and Bigin, so
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your teams can save time by managing calls without
switching apps. Get advanced cloud telephony features like IVRs, click-to-call, call
queues, call recording, business hours, call transfers, live call monitoring, and much
more. It's time to modernize the way you manage business calls.
Lær mer om Zoho Voice
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Thrio's CCaaS platform features process automation, inbound/outbound voice, full omnichannel, and built-in AI tools.
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Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built in
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AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting edge technology that sets a new standard for reliability in contact centers.
Lær mer om Thrio
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
We are specialized in integrations, offering a highly customizable solution that quickly and easily interconnects with any third party.
Lær mer om Gridbees
Gridbees aggregates their very heterogeneous flows, harmonizes them and processes them for forwarding them to the front office in a homogeneous manner, increasing the efficiency and performance of
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e-merchants.
The end consumer will thus benefit from a smooth shopping experience.
Connectivity, technical know-how, support, agility and flexibility: these assets allow us to provide you with a real digital toolbox, modular and customizable, dedicated to the sales path.
Lær mer om Gridbees
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.
Make meetings more interactive and engaging
• Reduce disruptions
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with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most
Lær mer om Webex
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Zendesk tilbyr et fullt integrert callcenter i sin støtteplattform.
Zendesk tilbyr et fullt integrert callcenter i sin støtteplattform. Agenter kan håndtere samtaler i samme arbeidsområde som alle andre kanaler. Denne skybaserte støtteplattformen gir dem full tilgang
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på kundehistorikk for å løse de mest komplekse og presserende problemene raskere. Team som bruker Zendesk, ser en 20 % reduksjon i supportkostnader og en 27 % økning i agentproduktivitet. Hvis du allerede har et kundesenter, kan du integrere det sømløst med en API-tilkobling til vår helpdesk.
Lær mer om Zendesk Suite
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Freshdesk er en brukervennlig kundeserviceprogramvare som hjelper over 40 000 bedrifter over hele verden med å skape fremragende kundeopplevelser.
Freshdesk er et skybasert hjelpesentersystem som tilbyr kraftige løsninger for kundeservice. Freshdesk samler samtaler fra e-post, telefon, nett, chat og sosiale medier, og hjelper deg med å løse
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problemer på tvers av kanaler uten problemer. Med Freshdesk kan du også automatisere arbeidsflyter, tilby praktiske selvbetjeningsalternativer, administrere serviceavtaler og lage rapporter. Freshdesk brukes av over 40 000 kunder, inkludert Bridgestone, HP, Harvard University og DHL.
Lær mer om Freshdesk
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Zoho Desk can help businesses manage customer communication over phone, email, live chat, SMS text, social media and more.
Zoho Desk can help businesses manage customer communication over phone, email, live chat, SMS text, social media and more. It also helps you assign calls to your agents based on their department or
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team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.
Lær mer om Zoho Desk
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Complete cloud phone system that is easy to set up and easy to manage.
RingCentral MVP is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.
With RingCentral MVP, you can easily connect
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your office, remote and mobile employees under one phone system, regardless of their location.
Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it.
Lær mer om RingCentral MVP
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive
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reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers.
Lær mer om Talkdesk
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
GoToConnect Support Center gives supervisors and agents indispensable tools to improve the quality of customer interactions.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. GoToConnect
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Support Center enhances GoToConnect by giving supervisors and agents indispensable tools to improve the quality of customer interactions.
Lær mer om GoTo Connect
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to
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provide exceptional customer experiences.
Lær mer om NICE CXone
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Easy to set up, easy to use. Dialpad Call Center Software is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
Easy to set up, easy to use. Affordable, feature-packed, cloud-based. Dialpad's call center software improves customer experience and agent effectiveness, resulting in better conversations. Monitor
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and coach agents from anywhere with robust analytics dashboards. Automate tasks and capture insights to save time. Improve CSAT, FCR, close tickets, and keep your customers happy. Use real time recommendations to boost agent confidence and give them answers they need to help customers in the moment.
Lær mer om Dialpad
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Agile CRM er en komplett salgs-, markedsførings- og servicepakke som er utformet for at SMB-er skal kunne selge og markedsføre som Fortune 500.
Agile CRM-programvare for telefonsenter – Denne CRM-programvaren hjelper kundestøtteteamet ditt med nyttige verktøy for å løse saker raskere, slik at kundene lettere kan bruke produktet ditt på
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riktig måte. Den kommer med funksjoner som telefonintegrasjon, utgående anrop, innkommende anrop, samtaleruting, hjelpesenter for saksbehandling, kodebaserte anrop, brukerstøttegrupper, samtaleinnspilling, samtalemerknader, samtaleskript, samtalerapporter og mye mer.
Lær mer om Agile CRM
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 is the all-in-one call center software that uses Practical AI to increase your team's effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with
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live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9.
Lær mer om Five9
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern Call Center software that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and
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Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Lær mer om CallHippo
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Twilio Flex is a fully programmable cloud contact center platform that gives businesses complete control at every layer of the stack.
Twilio Flex gives companies complete control over how, when and what they deploy. Built on the trusted Twilio customer engagement platform that powers over a half million agents today, Twilio Flex
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helps businesses rapidly deploy tailored cloud contact centers free from the limitations of SaaS applications.
Easily augment your existing contact center with remote agents, new channels, or an intelligent IVR and chatbot, or move your entire contact center to the cloud.
Lær mer om Twilio
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Call center software for customer-centric teams. Easily integrate with 100+ CRMs and other business tools to grow your business!
Aircall is the #1 Call Center Software and surfaces valuable context from your Helpdesk, CRM, live chat, and e-commerce software to anticipate customer needs on every call, helping you reduce wait
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times and boost rep efficiency. Sales Teams love the Click-to-Dial Features & Automatic Call Logging. Join 15,000+ companies that trust Aircall to strengthen their customer relationships with industry-leading call center features like: SMS, advanced call routing, IVR, analytics + more.
Lær mer om Aircall
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
3CX is an all in one call center solution for calls & chats. Includes advanced call queues, reporting, recording, and CRM integration
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365.
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Includes call recordings & reports. A single interface to answer customer live chat, facebook messages & SMS. Call work flows to eliminate time intensive tasks for agents. Accessible remotely with free mobile apps for iOS & Android. Can be deployed on premise or in the cloud. Get it for free!
Lær mer om 3CX
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critical features.
Leading business VoIP platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools.
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Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals.
Lær mer om Vonage Business Communications
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the
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mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence.
Lær mer om MiCloud Connect
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
Lær mer om VICIdial
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive,
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and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial.
Lær mer om Kixie PowerCall
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Powerful workforce management solution to optimize labor costs, manage capacity more effectively and improve service levels.
Alvaria Workforce (formerly Aspect Workforce Management) is a high-performance contact center software solution that provides the forecasting, planning,
scheduling, employee self-service and
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real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.
Lær mer om Alvaria Workforce
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Move your contact center transformation forward with quality management, AI-powered automation, and digital customer service.
Qualtrics brings together omnichannel analytics and AI-powered automation to help you understand customers better than ever, respond in the right ways every time, and keep every customer happy — all
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while reducing the cost to serve.
Lær mer om Qualtrics CustomerXM
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
The enterprise phone system with superpowers - cloud PBX with video conferencing, call pop, mobile app, call recording, and more.
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers.
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The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers.
Lær mer om Nextiva
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Set up a complete call center in a few minutes using one simple, user-friendly platform — no technical expertise needed.
Route calls to the right agents at the right time and increase your service
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levels.
Access powerful analytics to reduce wait times, improve your workflow and team.
Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools.
Lær mer om Ringover
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be
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it for troubleshooting, customer service, telemarketing or for customer self service.
Yonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition.
Lær mer om Yonyx
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Upgrade your call center with RingCentral Contact Center. Deliver better customer service, and equip your agents with the right tools.
Upgrade your call center with RingCentral Contact Center. Deliver a better customer experience with skills-based routing, agent management, and real-time insights, so you agents can provide immediate,
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helpful service at any time on any channel.
Lær mer om RingCentral Contact Center
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Genesys Cloud CX gjør kundeforhold enklere. Vi kobler sammen telefon, e-post og chat med ett verktøy for bedre kundekontakt
Genesys Cloud CX-plattform er neste generasjons skybaserte alt-i-ett-løsning for kundekontakt som hjelper deg med å både administrere og forstå samhandlinger mellom ulike kanaler. Gi dine ansatte et
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enkelt verktøy som håndterer all kommunikasjon, chat, e-post, tekstmeldinger og mer. Et intuitivt grensesnitt gjør plattformen enkel å bruke, uansett om du er en ansatt, leder eller IT-administrator. Ukentlige funksjonsutgivelser sikrer at du vil overgå kundenes forventninger både i dag og i fremtiden.
Lær mer om Genesys Cloud CX
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Powerful OUTBOUND CALL CENTER platform. Reach 4x more leads w/ NO awkward pause. No set up fees. Free trial (no credit card needed).
PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for
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FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use!
Lær mer om PhoneBurner
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
CallRail's Call Tracking helps you understand what makes your phone right and personalize inbound call experiences.
CallRail's Call Tracking makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales
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software, our Call Tracking and analytics solutions helps you understand what makes your phone ring and which ad, campaign, or search term got their attention before you pick up the phone.
Lær mer om CallRail
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Real-time remote control of a customer's computer over the web for help desks, support software, IT organizations, and more.
GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest
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support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.
Lær mer om Rescue
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold
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enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.
Lær mer om TenFold
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the
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clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo.
Lær mer om ChaseData CCaaS
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone
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technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
Lær mer om UJET
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions.
Primo Dialler is an innovative telecommunications provider which offers call centre solutions including a Predictive Dialler and a Cloud Phone System.
With a wide range of features including remote
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access and the ability to offer custom integration, our Dialler has helped thousands of call centres increase sales and improve efficiency.
To help guide you we have an in house British based support team who are highly skilled and available 24/7.
Sign up and become part of the Primo family
Lær mer om Primo Dialler
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Gladly is a Radically Personal Customer Service Platform with natively built-in voice and IVR support.
Gladly is a Radically Personal Customer Service Platform with natively built-in voice and IVR support. Gladly¿s built-in Voice delivers personal and hassle-free call support with no separate
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integrations required.
Gladly powers innovative consumer companies like JOANN and TUMI to deliver the best customer experiences and makes customer service a competitive advantage.
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Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
JustCall's call center lets your sales teams focus more on selling and less time logging customer interactions on your CRM.
79% of people trust local businesses. With JustCall's call center, you can use local and toll-free numbers to increase contact rate and connect with international prospects. Switch to a single
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platform for all your customer communication and workflow automation needs. Set up in 5 minutes. Get started at just $30 per month.
Sign up and get a 14-day free trial.
Lær mer om JustCall
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself
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available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
Lær mer om Toky
Funksjoner
- Automatisk samtaledistribusjon
- IVR/Voice Recognition
- Utgående telefonsenter
- Inngående telefonsenter
- Blandet ringesenter
- Datatelefoniintegrasjon
