BlueFolder
Wat is BlueFolder?
BlueFolder is een webgebaseerde oplossing voor servicebeheer die een unieke combinatie biedt van gebruiksgemak en brede functionaliteit. Naast functies zoals onbeperkte werkorders, planning/distributi Meer informatie e en facturering, onderscheidt BlueFolder zich met een krachtig klantenportaal, het volgen van activa/apparatuur en klantmeldingen. Probeer het 15 dagen gratis (geen creditcard vereist) en ontdek hoe gemakkelijk en krachtig het te gebruiken is. Minder informatieWie gebruikt BlueFolder?
BlueFolder is uitstekend geschikt voor onderhoud van apparatuur en locatie- en eigendomsbeheer, diensten voor industriële apparatuur of elke organisatie die op apparatuur gerichte buitendienstsoftware nodig heeft.
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Reviews over BlueFolder
Carl
BlueFolder saved our company and allowed us to grow!
Opmerkingen: Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.
Pluspunten:
We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.
Minpunten:
We found no cons with the BlueFolder software.
Reactie BlueFolder
3 jaar geleden
Hi Carl, We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback. Regards, The BlueFolder Team
Kelly
Overwogen alternatieven:
An effective tool for your daily needs
Opmerkingen: Overall, we are very happy with the program. We are hoping for some future integration with our documentation.
Pluspunten:
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs. The technicians really like to use the desktop program and that what's most important.
Minpunten:
The mobile app needs a lot of work. There is limited ability to print out equipment reports for single units.
Sue
Overwogen alternatieven:
Great product!
Opmerkingen: The service has been amazing. [SENSITIVE CONTENT] is readily available and has excellent product and industry knowledge so he really understands our needs. He has a great skill in finding "work arounds" for features that Blue Folder may not have. Its clear he is very proficient in knowing this program and best practices for use.
Pluspunten:
I love how this product is simple and easy to navigate and use. The amount of customization is really great
Minpunten:
I wish there was the ability to create a "master list" of equipment (so that we can use the same equipment for different customers) and the ability to work offline
David
Overwogen alternatieven:
Good tool but expensive
Opmerkingen: Overall it serves us well, but the increasing costs might drive us to look at other options.
Pluspunten:
Work order management works well both in the office and in the field. Automated recurring work orders help keep preventative maintenance organized. Work history is easily located, it's easy to add attachements etc. Customer support is excellent, always a quick response, always quick to address any issues we have.
Minpunten:
Sold in US dollars only makes it quite expensive for Canadian companies. Overall cost has become quite high. For our setup we have to do a lot of manual setup for preventative maintenance. Easier than on paper and automatically triggers work orders in the months we need though.
Stephanie
Excellent Support and Wonderful features not found on many softwares out there
Opmerkingen: I have only been using for a few days but love it already
Pluspunten:
I love the contractor feature of dispatching service requests by email and text and the corresponding email importation of information directly into the individual work orders
Minpunten:
Definitely need support assistance in getting going but once you start working with it becomes much easier
