8x8 X Seriesの概要

8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device.

8x8 X Seriesの対象ユーザー

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

8x8 X Seriesソフトウェア - 1 8x8 X Seriesソフトウェア - 2

8x8 X Seriesをご存知でしょうか?
別の人気製品との比較

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価格プラン
価格オプション
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統合
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187
4.6 (22,814)
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この情報が表示されている理由

8x8 X Seriesの競合SaaS製品

スポンサー製品
Slackはコミュニケーションを1か所にまとめます。最新のチームに適したリアルタイムのメッセージングや、アーカイブ、検索の機能を備えています。 Slackの詳細
Ridiculously simple screen sharing tool for meetings on the fly. Get everybody on the same page, when they're not in the same room!
Intermedia Unite is a full-featured, highly reliable and scalable cloud-based phone system designed for small businesses.
チャット、会議、ファイル共有などの管理に役立つ、ビジネス・コミュニケーション用に開発されたクラウドベースのアプリケーションです。
The enterprise phone system with superpowers - cloud PBX with video conferencing, call pop, mobile app, call recording, and more.
Delightful and powerful business phone for professionals, teams, and companies.
デスクトップ、ブラウザ、モバイル、ビデオ・デバイスで、世界のどこからでも会うことができます。
Zoomのプラットフォーム上に構築されたZoomのフル機能クラウド電話を使用すると、ビジネスコミュニケーションとコラボレーションを単一のシステムに統合することができます。
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.

8x8 X Seriesのレビュー

評価ポイント

総合評価
4.0
使いやすさ
4.0
カスタマーサービス
3.6
機能
4.0
価格の妥当性
3.8

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashley
Ashley
アメリカのOperations Manager
認証済みLinkedInユーザー
人材派遣、人材紹介, 11-50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Perfect Business Phone System!!

5.0 2 年前

製品を使ってみた感想: We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further!

良いポイント:

8x8 virtual office is awesome! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time.

改善してほしい点:

there are sometimes some delays, but very rarely is there any issues!

8X8からの返信

昨年

We're happy to see that you had a 5-Star experience at 8x8. Thanks for sharing!

Jim
Jim
アメリカのPresident
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

8x8 has been great for us

5.0 昨年

製品を使ってみた感想: We've been with them for about 4 years now and they've been fantastic. When we were
first with them, there were a couple of minor hiccups, especially with the android app,
but for the last 2+ years they've been rock solid and the features they add are useful and
work well.

良いポイント:

The relatively rich chat feature, screen sharing, and ease of transferring a call or meeting from one device to another.

改善してほしい点:

It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a chat, though I may just not know how to do it as it's not something I do regularly.

8X8からの返信

昨年

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

認証済みレビュアー
アメリカのOperations Manager
認証済みLinkedInユーザー
通信, 11-50の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

reliable UCaaS solution

5.0 先月 新着

製品を使ってみた感想: Overall, 8x8 is a good option especially if you are starting out with a few users and a small team. It has gone better as well over the years.

良いポイント:

I like how easy it is to use daily... it is very user friendly in most days and it was not hard to integrate with CRMs.

改善してほしい点:

The process of engaging support and how long it takes to get anything resolved. Also, how difficult it is to listen to calls (they have to be live calls before you can barge).

trish
アメリカのit director
情報技術、情報サービス, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

8 x 8

2.0 4 週間前 新着

製品を使ってみた感想: horrible customer service, croppy at home phone system

良いポイント:

only the acct manager, Derek. He was the only one that was responsive

改善してほしい点:

everything, not as intuitive as it could be

Zach
アメリカのOperations Manager
運輸、トラック、鉄道, 11-50の従業員数
ツール使用期間: 1年以上
投稿者のソース

Solid Call Software

4.0 3 か月前

製品を使ってみた感想: I am overall very pleased with 8x8 and will continue to use it daily!

良いポイント:

8x8 has a great amount of features that are very helpful for my day to day. I enjoy being able to quickly look up recordings, navigate routings of the calls and the ability to reject a call, go on break or work offline. It is a software that is relatively easy to use!

改善してほしい点:

With the 8x8 mobile version I am not able to see the caller ID. Also if you do not have great service or solid WiFi then the calls have terrible quality but is understandable.

8X8 - X Series USからの返信

3 か月前

Hi Zach! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day.