8x8 X Series
¿Qué es 8x8 X Series?
La plataforma de comunicaciones unificadas Virtual Office de 8x8 ofrece a empresas de todos los tamaños funciones como chat privado, detección de presencia, softphones, conferencias web, vídeo y Leer más aplicaciones móviles para Apple y Android que mejoran la colaboración en cualquier dispositivo y desde cualquier lugar. Virtual Office de 8x8 se integra con soluciones empresariales líderes como Salesforce, Zendesk y NetSuite. Se entrega en la nube, se configura en cuestión minutos y se gestiona fácilmente desde cualquier dispositivo. Mostrar menos¿Quién usa 8x8 X Series?
Con la confianza de más de 1 millón de usuarios. Plataforma de comunicación en la nube líder en su sector. Flexible para cualquier negocio. Integración perfecta.
¿Tienes dudas sobre 8x8 X Series?
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8x8 X Series
Alternativas a 8x8 X Series
Opinones de 8x8 X Series
Ashley
Perfect Business Phone System!!
Comentarios: We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further!
Puntos a favor:
8x8 virtual office is awesome! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time.
Contras:
there are sometimes some delays, but very rarely is there any issues!
Respuesta de 8X8
el año pasado
We're happy to see that you had a 5-Star experience at 8x8. Thanks for sharing!
Jim
Alternativas consideradas:
8x8 has been great for us
Comentarios:
We've been with them for about 4 years now and they've been fantastic. When we were
first with them, there were a couple of minor hiccups, especially with the android app,
but for the last 2+ years they've been rock solid and the features they add are useful and
work well.
Puntos a favor:
The relatively rich chat feature, screen sharing, and ease of transferring a call or meeting from one device to another.
Contras:
It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a chat, though I may just not know how to do it as it's not something I do regularly.
Respuesta de 8X8
el año pasado
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Usuario verificado
Alternativas consideradas:
reliable UCaaS solution
Comentarios: Overall, 8x8 is a good option especially if you are starting out with a few users and a small team. It has gone better as well over the years.
Puntos a favor:
I like how easy it is to use daily... it is very user friendly in most days and it was not hard to integrate with CRMs.
Contras:
The process of engaging support and how long it takes to get anything resolved. Also, how difficult it is to listen to calls (they have to be live calls before you can barge).
trish
8 x 8
Comentarios: horrible customer service, croppy at home phone system
Puntos a favor:
only the acct manager, Derek. He was the only one that was responsive
Contras:
everything, not as intuitive as it could be
Zach
Solid Call Software
Comentarios: I am overall very pleased with 8x8 and will continue to use it daily!
Puntos a favor:
8x8 has a great amount of features that are very helpful for my day to day. I enjoy being able to quickly look up recordings, navigate routings of the calls and the ability to reject a call, go on break or work offline. It is a software that is relatively easy to use!
Contras:
With the 8x8 mobile version I am not able to see the caller ID. Also if you do not have great service or solid WiFi then the calls have terrible quality but is understandable.
Respuesta de 8X8 - X Series US
hace 3 meses
Hi Zach! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day.
