eSPACE
Cos'è eSPACE?
eSPACE offre servizio clienti e supporto continuo allo sviluppo tra i migliori del settore, con un modulo di gestione degli ordini di lavoro che è il software di gestione delle strutture più completo Scopri di più sul mercato. Alcune tra le funzionalità chiave includono: - Controllo dell'inventario, degli ordini di lavoro e degli incarichi - Opzioni di tracciamento dell'attrezzatura e creazione di report - Manutenzione preventiva - Portale fornitori Scarica una prova gratuita per 30 giorni o richiedi una demo gratuita oggi. Mostra menoChi utilizza eSPACE?
La vasta gamma di applicazioni di sistema include scuole, chiese, organizzazioni religiose, comuni, utenti di uffici, gestori di proprietà e strutture ricettive.
Hai dubbi su eSPACE?
Confrontalo con una delle alternative più popolari
eSPACE
Alternative a eSPACE
Recensioni su eSPACE
Bradd
Highly satisfied, improved operational efficiencies, better organized multi-site management
Aspetti positivi:
We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.
Aspetti negativi:
The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.
Risposta di Cool Solutions Group
5 anni fa
Bradd...thanks for the feedback. Let us know if any additional training is needed for your team. Tim Cool
Christine
Great Software Package
Commenti: Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.
Aspetti positivi:
The ease of use and storage of information.
Aspetti negativi:
The un-customizable pieces within a work order.
Risposta di Cool Solutions Group
3 anni fa
Christine: Thank you for the review. I would welcome your input on which components of the work order should/could be customizable. Thanks Tim Cool Founder
Bonnie
My review
Commenti: I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.
Aspetti positivi:
I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.
Aspetti negativi:
Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.
Risposta di Cool Solutions Group
4 anni fa
Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance. Tell Jason Powell I said HEY! Tim Cool [email protected]
Eric
Great customer support
Commenti: Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.
Aspetti positivi:
It's user friendly while still having the available options for all our event and building schedule needs.
Aspetti negativi:
I'm still new to the software so I can't really pick out anything as of yet. The one part I had trouble with is figuring out the 'route' a request takes once submitted. It would be a nice feature to designate the order of specific individuals the request has pass through during the approval process.
Risposta di Cool Solutions Group
3 anni fa
Eric: Thank you for the review and feedback. Please feel free to let our team know of any feature enhancements we can help with. Tim Cool Founder
Luke
Alternative considerate:
eSpace is the event management solution we needed
Commenti: Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.
Aspetti positivi:
I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.
Aspetti negativi:
Lack of SSO, some information is not accessible in the API, some permissions quirks.
Risposta di Cool Solutions Group
3 anni fa
Luke: Thank you for the review. I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great. Merry Christmas Tim Cool Founder
