Nutshell
Cos'è Nutshell?
Nutshell è il CRM essenziale per i team di vendita. Muoviti più velocemente, lavora in modo più intelligente e concludi più affari con strumenti di prim'ordine, integrazioni che fanno risparmiare Scopri di più tempo, automazione delle vendite e supporto in diretta di livello mondiale. Nutshell è ideale per i team di vendita e i team di vendita lo adorano. Se non ti fidi, chiedi alle migliaia di aziende che crescono ogni giorno con Nutshell. L'esigenza è un CRM logico e funzionale e Nutshell è proprio così. - Kristen Hay, Bloomerang. Mostra menoChi utilizza Nutshell?
Team di vendita in uscita di piccole imprese alla ricerca di un CRM economico e di facile utilizzo che possa essere completamente implementato dal primo giorno.
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Nutshell
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Recensioni su Nutshell
Marilyn
Alternative considerate:
Bang for your Buck
Commenti: Great! It helps the team stay on track whether it's sales or implementation.
Aspetti positivi:
Reporting and filtering reports. Keeping a track record of our leads.
Aspetti negativi:
Have to move over to pro to get more then one sales process. Pro is so expensive.
John
Alternative considerate:
Excellent CRM for our Niche Application - Best of Multiple Reviewed/Used
Commenti: Excellent! The customer service has been responsive and the system has been 100% reliable.
Aspetti positivi:
Barrier to entry was low with minimal upfront cost needed to evaluate the software. Ease of use for a small company with minimal resources to devote to developing, executing, and maintaining the system.
Aspetti negativi:
So far the only con that we have experienced has been in the reporting functions. This could be a by-product of our unique needs or our lack of resources available to investigate it further. It does seem limited compared to Salesforce.
Prescott
leads don't allow you to easily sell services, only products. After sale service is hindered.
Commenti: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.
Aspetti positivi:
Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.
Aspetti negativi:
Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.
Madalynn
Alternative considerate:
An Elegant Yet Powerful CRM
Commenti: We are now better organized with our sales process and are more collaborative. This allows us to keep our important information in one place that is easy to use and work as a team to get things done!
Aspetti positivi:
I love the filtering ability with our companies and people lists. It allows us to really drill down and get the exact metrics we want. We are better able to see a lot of information at a glance in a dynamic way.
Aspetti negativi:
I would love more options when emailing groups of people in the system. Currently, I need to only use templates when emailing groups and I would like to be able to type out the email in one shot instead.
Rashid
Alternative considerate:
Nutshell product review
Commenti: I have used a number of different systems including Zoho, Hubspot, Pipedrive. I like Nutshell's flexibility and ease of use.
Aspetti positivi:
Tags - are the most used feature - so I can easily segment lists. The ability to sort with multiple tags. Easy importing from a spreadsheet.
Aspetti negativi:
Having to add a tag into the system BEFORE uploading a contact spreadsheet. If the tag doesn't already exist - the import fails. Which is an extra step and a waste of time.
