Dentrix
What Is Dentrix?
Dentrix® by Henry Schein One makes it easier to manage and grow your business, increase the productivity of your team, and enhance the quality of care you provide to patients. As the market leader in Read more Practice Management Software for more than 20 years, and with over 35,000 teams using it, Dentrix combines technology with workflows to help dentists expand and grow their dental practices. More than a software, that’s Expand Ability. Read lessWho Uses Dentrix?
Dental practice owners, partners, or managing dentists, office managers, or anyone looking for a comprehensive practice management system that helps streamline processes and expand business.
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Dentrix Reviews for Indian Users
Dominique
Alternatives Considered:
Dentrix was a lifesaver at my previous job.
Comments: My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency.
Pros:
- Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. - It's easy to find the codes after the patient received their treatment and add it to their digital chart. - Easy to print patients' charts for backup files. - Billing made easy. - Customer support was always excellent
Cons:
- Costly. - It can take a bit to learn everything within the software. - Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. - When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding.
Kristen
Alternatives Considered:
Great dental software backed by excellent company
Comments: We love HS and dentrix for our practice!
Pros:
Dentrix is very user friendly and has many features for many needs
Cons:
Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great
Barbara
Great software
Comments: Absolutely love it! I have been working with the software for 20 years. I try other software like Eaglesoft, Easy dental and nothing like Dentrix
Pros:
Very easy to use, always improving the software.
Cons:
I can not take screenshot in the documents any more. They say they are working on it.
Christine
Non working issues, not resolved for 16 months plus.
Comments: They never have the answers, never have a manager on staff, and when they do they have limited or no capacity to access your account issues.
Pros:
I would like if it worked. But, it does not. I have had to close each month manually for more than a year and a half, costing my office hours of time and loss of production. When I brought the issue to escalations last February, it died there and [SENSITIVE CONTENT] has still not called me back to resolve this issue.
Cons:
Nonexistent customer support. Not one staff member has access to a supervisor. Names are taken and nothing is ever resolved.
Roger
Powerful dental practice management software
Comments: It’s been great for our practice. Easy for everyone to use in the office with minimal training due to its intuitive use.
Pros:
The scheduling of patients is very easy to use and manage. The ledger is easy to read And follow. The X-rays is fantastic. The software is very powerful.
Cons:
There’s a lot of bells and whistles in the software that you may not need and that can slow down the use of it. So there’s not much not to dislike about it.
