Curve Dental
What Is Curve Dental?
Curve Dental provides practice management software to 50,000 dental professionals in North America. Practices use the Curve SuperHero all-in-one cloud-based solution for charting, scheduling, Read more billing, imaging, invoicing, eClaims, ePrescribe, and more. Our integrated Curve GRO patient engagement solution simplifies and streamlines communications by having everything you need in one system. Curve has performed 4000+ smooth data/image conversions from 90+ competing software platforms. Read lessWho Uses Curve Dental?
Curve Dental is ideal both for single and multi-location practices.
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Curve Dental Reviews for Indian Users
Danielle
Excellent Cloud Based Software
Comments: We love it and recommend it highly
Pros:
This is the best software we have used for multiple doctors in multiple locations. It is also cloud based so we don't have to worry about a server going down or losing any information.
Cons:
There is no electronic signature availability for the patient file
Dawn
Alternatives Considered:
Highly Recommend
Comments: We have increased production and decreased AR due to the ease of reporting which allows us to manage patient care so effectively.
Pros:
Curve is a fantastic software for multi location practices!! Makes the management of all locations so easy and daily, weekly and monthly reporting is streamlined
Cons:
It would be great if they would continue to work toward making it more Pedo/ortho friendly. Having the option of “mother” “father” instead of just contact or patient would be fantastic. Reports need to be tweaked to not consider our parents active patients. Payment plan option would be great. We would have used the software for both our Pedo and ortho practices but at the very least you need the ability to set up payment plans for ortho contracts which is not offered therefore we have to run on two separate softwares. One for Pedo and one for ortho. Non -ideal.
Cari
Be Cautious
Comments: I would be cautious if you don't have a bunch of dental background and the billing could cause you to lose patients like it has for us. We took over the office and it had not run correctly so we inherited the billing mess. Curve was not able to help us decipher what had been entered or why. So ultimately we were not pleased with the software.
Pros:
The ability to see on the cloud and have multiple locations was really an amazing software. Ease of clicking and customizing everything was great. Customer service was amazing and they always answered.
Cons:
Cost was very high and they charged for everything on top of the monthly fee if you needed to add a Dr. to the practice and have an extra user there was a cost. This software seemed like a baby in comparison with other dental software and was advanced technically (cloud and clicking to customize was very modern) but not when it came to how it needed to be used in the managemnet prospective and reports it seemed to lack development. Billing was so confusing with the invoice options and was impossible to give a a good quote and collect correctly.
Raquel
Depends on specialty of the office.
Pros:
It's so user-friendly and you can adjust settings so easy as well.
Cons:
I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.
N/A Response
8 years ago
We appreciate Raquel's comments. She brings to light a number of topics we'd like to address. - Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually. - Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed. - Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim. - Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly. - Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart. - Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted. - Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient. - Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information. - Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed. - Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family. - Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing. - Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion. - Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change. - Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.
Craig
Alternatives Considered:
Happy we switched to Curve
Pros:
Charting, patient communication, and reporting are outstanding. Also very happy I can access patient charts, xrays, and reports from my phone any time, anywhere.
Cons:
The transition with billing and accounts receivable were difficult. Getting the insurance billing mastered took some time which caused a lag in insurance reimbursement. Prepare financially before making the switch!
