Invoice2go Reviews

4.3 (218) Write a Review!

About Invoice2go

Invoice2go makes it easy to send invoices & estimates, accept online payments and manage your business. Free 30 day trial.

Learn more about Invoice2go

Pros:

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Cons:

Sometimes there is difficulty logging in, it doesn't happen often but when it does it can be a bit frustrating.

Invoice2go ratings

Average score

Ease of Use
4.4
Customer Service
4.2
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.7/10

Invoice2go has an overall rating of 4.3 out 5 stars based on 218 user reviews on Capterra.

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Filter reviews (218)

David
David
Sales Director / Logistics Coordinatior in Canada
Verified LinkedIn User
Farming, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use at the Touch of a Finger

5.0 3 years ago

Comments: I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business.

Pros:

Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database

Cons:

Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented.

George
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to learn use to use

5.0 11 months ago

Pros:

I like the ease of use once you have set up your account and all your items or services you plan to offer. I love the app on the iOS platform makes it very useful on the go.

Cons:

They are no cons I can think of right now.

Sibusiso
Entrepreneur in South Africa
Apparel & Fashion, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Invoicing on the go!

5.0 4 weeks ago New

Comments: with Invoice2go I was afforded the ability to send and track invoices which looked professional. This was at a time where I was just starting my business and I had never written a professional invoice. I came across Invois2go after a brief web search and this has since made my life much easier more importantly it gave me a lot of insight into processing and recording payments in addition to other business and sales related knowledge.

Pros:

Invoice2go app is compatible with any android device. 30 day free trial. you can customize your invoice in a variety of ways.

Cons:

Not compatible with ios devices. their starter plan is not flexible and inexpensive enough.

Cédric
Owner in Canada
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

No evolution

3.0 2 years ago

Pros:

Nothing more than other program . Less application than the others.

Cons:

Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Invoice2go Response

2 years ago

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers. Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched. All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

Lawrence
Owner in South Africa
Sports, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Invoice2Go is the way to GO!

5.0 5 months ago

Comments: Always has been a great product, great company.

Pros:

Easy to use, lots of great features to help manage my business. Phone and Laptop integrated.

Cons:

Its a little bit difficult to speak to an advisor instantly.

Jerry
President in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Bare bones invoice software that works

3.0 3 years ago

Comments: Decent software

Pros:

Very easy to use and pricing made it very affordable

Cons:

Not many options for a growing company that needs more features

Invoice2go Response

2 years ago

Hi Jerry, Thank you for this 5-star review of our software. We hope you are enjoying the recent changes and new features we have released over the past few months since your review. Our product and design team are working very hard to add more features continuously, and there are many more great things to come. Happy invoicing!

Verified Reviewer
Fractional COO in US
Verified LinkedIn User
Professional Training & Coaching, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Invoice2go good but has opportunities to be better

4.0 4 months ago

Comments: Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but not many bells and whistles. Easy to send to customers. Quotes can also be approved online from customers or office staff can approve to move it forward.

Pros:

The software is very intuitive and does not need much training to know how to use and access the data, send invoices or create quotes. Easy to post payments without going into each invoice.

Cons:

The reporting options are very limited and it would be beneficial to be able to have more options to customize reports. It is frustrating that there is no way to make notes related to communications with customers. Another option would be to actually see the actual emails sent from the system. There is only the "sent" notation but you can't actually see the emails or dates sent from the system. There was a feature to set appointments from within the software that was a great feature but then went away with an upgrade. It has come back but there was notification of the changes so workarounds had to be implemented outside of the software.

Dale
Retail sales in Canada
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Disappointed your told stuff on the phone that does not happen… it’s all about billing high

4.0 7 months ago

Comments: Disappointed

Pros:

Felt it was easy to use, and easy to teach others to enter clients an make an invoice

Cons:

$&more

Donnie
Sales and Partnership Manager in Israel
Marketing & Advertising, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Super easy to use and lots of prefab designs available

4.0 4 weeks ago New

Comments: I have used Invoice2go fro my personal business for years. It's very affordable and easy to create/provide invoices for my clients. I would recommend it to anyone looking for a basic tool for billing purposes

Pros:

It is super easy to use and you can generate an invoice with very little effort

Cons:

The designs available are limited and allow for very little customization

amihan
program specialist in US
Government Administration, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

invoice2go

5.0 2 months ago New

Comments: easy to use and read the invoices that i receive. Making payments is also easy.

Pros:

my mechanic uses this software to send me invoices and its easy to use and make payments.

Cons:

I wish there was a portal that i could log on to find all my invoices instead of having to save my emails.

Scott
Construction supervisor / project manager in US
Construction, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

10 stars if I could! THIS COMPANY CARES!! A decade of loyal partnership says it all!

5.0 last year

Comments: Over the past decade, we have remained loyal to Invoice2go. We love their small business feel and their ability to meet the needs of our company promptly and efficiently every time! They cater to all businesses big and small and are consistently actively engaged in improving, and attaining viable solutions to meet the growing needs of their clientele. THIS COMPANY CARES. (And THAT alone— is huge!)

Pros:

Easy to use. Customer support is amazing! The product is professional and reliable. Affordable. And you really know that they care about your success. After all, that’s the best way to achieving their own success (which they’ve certainly accomplished!)

Cons:

Bug fix needed. I don’t like that I can’t call support anymore but they’ve made up for that with prompt, efficient communications amongst their team via whichever network they use to communicate with one another in order to operate as a singular unit to provide effective and outstanding customer support!!

Keith
manager in US
Construction, Self Employed
Used the Software for: 2+ years
Reviewer Source

user

5.0 2 years ago

Comments: keeps track of all ongoing business transactions

Pros:

Product easy to use when on the road

Cons:

Tough to update and make changes to clients creates multiple entries not templates to work off of Arrangement of past invoices seems odd Would like to have more options store important or unpaid items in a separate account. Would like to have multiple account options for additional businesses

Invoice2go Response

2 years ago

Hey Keith. Thank you for leaving us this review. We appreciate the feedback and have brought your suggestions up to our product team. We would love to hear from you to gather more detail about your business needs. Please send us an email to [email protected] at your earliest convenience.

Karole
Managing Owner in US
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Invoice2Go - the Next Best Platform?

4.0 11 months ago

Comments: It was good while it lasted. I watched the platform started to implement sensible upgrades which showed growth. It is my first love but I had to move on since my company was growing in leaps and bounds and I had trouble keeping up using Invoice2Go platform.

Pros:

I loved the simplicity of preparing Invoices and Estimates. I had trouble growing my business because the platform seemed starter service rather than management capable. There is plenty plenty room for growth.

Cons:

I hated the Payment platform used which is Stripe. Funds takes a minimum of 4 days to hit account. This was discussed on several occasions and they assured it took between 24-48 hours after deduction from client's banking platform. That was not so. I tracked the process several times and the least it has ever taken is three days. It made Cash Flow impossible resulting in insufficient funds bank charges. There are platforms paying in 24 hours maximum and instantly without a fee.

mykhaylo
Operations Manager in Canada
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fix the bug with phone number on invoices and estimates

4.0 2 years ago

Comments: Its good, customer support is there. Wish the bugs would get fixed faster

Pros:

Quick, simple and relatively easy to use

Cons:

There are a few bugs and very big requirements for fast internet

Laith
Business Owner in Australia
Sporting Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

All OK until the latest update.

5.0 2 years ago

Comments: Overall it has been fine. The couple of fix ups would make it perfect once again. Also, my mate is getting the Unlimited plan for the price of the basic plan because he had an question once and then was upgraded for no reason.

Pros:

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Cons:

It is annoying that 'categories' cant be purged from within the "add an expense" area. I did question this a few years ago but nothing was done. Up until the latest software update everything was operating flawlessly on my PC. Now there are issues which support is unable to help with.

Scott
Owner/Operator in US
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Works well enough, but it is quite expensive for what it does and it has a lot of little quirks.

4.0 5 years ago

Comments: Fast and easy invoicing, integrated payments by PayPal and Stripe.

Pros:

Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Cons:

They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

Dan
President/CEO in US
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great For Startups

5.0 2 years ago

Comments: Love it

Pros:

I needed an easy to use invoicing software for my startup. After looking at several options (and even trying a couple of others-briefly) I found and started using Invoice2go. I like the simplicity, the ability to customize and their customer service is very responsive.

Cons:

I haven’t had any issues. My bookkeeper has been wanting to integrate to Quickbooks and I just saw that feature has been added…so no complaints

Serenity
Owner in US
Used the Software for: 6-12 months
Reviewer Source

So much more than invoicing

5.0 5 years ago

Comments: One step book keeping for my husband's business.

Pros:

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

Cons:

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

Anthony
CEO in US
Entertainment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

The Mobility of invoicing

5.0 6 months ago

Comments: Very positive and it helps keep me organized , I’ve been using this system for well over 10 years.

Pros:

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Cons:

Accepting Apple Pay online and via text would be exceptional.

Tony
Director in Canada
Facilities Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great

5.0 8 months ago

Comments: Good

Pros:

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

Cons:

No direct phone calls with people. Always leave a message

Yvonne
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Quoting and estimating genius!

5.0 12 months ago

Pros:

It's an elegant and easy to use program that sends very professional estimates and quotes to my customers.

Cons:

I think this software is great like it is and there isn't really a section that I liked least

CHelsea
laborer in US
Construction, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Invoice2go is the ONLY way to go

5.0 last year

Comments: I am loving this app because it allows me to itemize and customize so that my customers can see exactly what they are being charged for before even starting the job so that there is no confusion later on.

Pros:

Personally I love how this particular app is set up and how easy it is to use. It has made life much easier for me and my business. Its customizable features are wonderful allowing me to itemize on invoices

Cons:

I honestly have not ran into anything I do not like

Chris
Director in Australia
International Trade & Development, Self Employed
Used the Software for: 2+ years
Reviewer Source

Fantastic

5.0 last year

Comments: It seems to be getting better and better every time

Pros:

Very easy to use. Are use it every day it runs my business

Cons:

The occasional glitches. When I search for customers names it takes awhile to come up or doesn’t work properly

Scott
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Quality App

5.0 8 months ago

Comments: Great to do on the job estimates and after convert to invoice

Pros:

Easy to use paid faster with recoverable percentage of credit card payments

Cons:

Not compatible with some tax platforms Need to be able to import to all

Karl
Owner in US
Automotive, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great company

5.0 9 months ago

Comments: It's been a godsend for me and helps me with my billing every day

Pros:

That if you have an issue they go out of your way to solve it

Cons:

I have no complaints The company's done everything they said they would do