What Is Datapel WMS?

Datapel is a trusted Warehouse Management System that supports you to lower costs, be more efficient and dramatically improve your inventory control. Gain real-time insights and streamline operations with efficient order fulfilment and automated backorder management. Your Datapel Cloud WMS combines powerful features into one easy, automated system. With a dedicated local support team, implementation is seamless.

Who Uses Datapel WMS?

Designed for growing businesses that need improved warehouse/manufacturing functionalities - Warehouse Operations Manager, Buyer & Stock Controller, CSM, Supply Chain Consultant.

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Reviews of Datapel WMS

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.0
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
43%
3
5%
2
2%
Prudhvi
Prudhvi
Business Development Specalist in Australia
Verified LinkedIn User
Warehousing, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best in the Market

5.0 10 months ago

Comments: Very happy with datapel. Highly recommend.

Pros:

-Creating multiple Purchase orders from one screen - Inventory management - Multiple locations - Barcoding - Reports - Stocktake - Despatch sales orders - Can be Customized based on business requirements

Cons:

- Would be great if Integrations with E-commerce platforms are ready and available to connect ( integrations are still possible but will be a custom job)

Justin
Managing Director in Australia
Wholesale, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Datapel WMS Review

4.0 2 years ago

Comments: It has given us the ability to integrate MYOB with a Warehouse Management System.

Pros:

- Easy to use once you understand the system - It gives us the ability to integrate MYOB with a Warehouse Management System. - Integration between cloud based and server based applications.

Cons:

- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time. - Stock transfers are convoluted, and we are only able to do 1 item at a time. - Special pricing doesn't show the profit margin per line. - When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened. - It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months - Would be good if it had an integrated email client

Chris
Purchasing Office in Australia
Pharmaceuticals, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Unresponsive Support on major issues

2.0 last month New

Comments: Awful support, waiting over 2 months for an answer to a support ticket regarding costing issues with multiple follow ups being ignored.

Pros:

Easy to pick up and learn how to use....

Cons:

No multiple screen option. Inaccurate costing, throwing stock value out by 1000 fold. Unreliable for any sort of cost anaylsis.

datapel Response

4 weeks ago

Hi Chris, We are not happy to hear your support experience has been so poor - in checking the ticket system it seems that there was some miscommunication between our team and your consultant. I am escalating your feedback to our L2/L3 team for immediate review.

Sam
New Product Development in Australia
Food Production, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

New Product Development manager

5.0 3 months ago

Comments: Good

Pros:

Easy to use with flexibility & Tracks inventory well good line of site on all moving stock.

Cons:

Ideally for our business we need to do some pre planning/forecasting would have been great. Lots of paper.

Greg
Sales Manager in Australia
Retail, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

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Datapel WMS Solution for complex Retail Business

5.0 2 years ago

Comments: Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before.

Pros:

The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.

Cons:

There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.