Datapel WMS

Best in the Market

Comments: Very happy with datapel. Highly recommend.

Pros:

-Creating multiple Purchase orders from one screen - Inventory management - Multiple locations - Barcoding - Reports - Stocktake - Despatch sales orders - Can be Customized based on business requirements

Cons:

- Would be great if Integrations with E-commerce platforms are ready and available to connect ( integrations are still possible but will be a custom job)

Alternatives Considered: CartonCloud, NetSuite, Xero and Unleashed

Datapel WMS Review

Comments: It has given us the ability to integrate MYOB with a Warehouse Management System.

Pros:

- Easy to use once you understand the system - It gives us the ability to integrate MYOB with a Warehouse Management System. - Integration between cloud based and server based applications.

Cons:

- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time. - Stock transfers are convoluted, and we are only able to do 1 item at a time. - Special pricing doesn't show the profit margin per line. - When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened. - It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months - Would be good if it had an integrated email client

Alternatives Considered: 3PL Warehouse Manager

Reasons for Choosing Datapel WMS: We went from a 3pl service provider to having to manage our own stock.

Reasons for Switching to Datapel WMS: For it's ability to integrate with MYOB at a competitive price.

Unresponsive Support on major issues

Comments: Awful support, waiting over 2 months for an answer to a support ticket regarding costing issues with multiple follow ups being ignored.

Pros:

Easy to pick up and learn how to use....

Cons:

No multiple screen option. Inaccurate costing, throwing stock value out by 1000 fold. Unreliable for any sort of cost anaylsis.

New Product Development manager

Comments: Good

Pros:

Easy to use with flexibility & Tracks inventory well good line of site on all moving stock.

Cons:

Ideally for our business we need to do some pre planning/forecasting would have been great. Lots of paper.

Alternatives Considered: Dynamics 365 Business Central

Reasons for Choosing Datapel WMS: The above program does not manage inventory

Reasons for Switching to Datapel WMS: The size of our business at the time as we are going through some growth. Datapel seemed like a good step. Not too big.

Datapel WMS Solution for complex Retail Business

Comments: Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before.

Pros:

The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.

Cons:

There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.

Alternatives Considered: MYOB Advanced Business

Reasons for Choosing Datapel WMS: Lack of support. Cost for customisation and support was excessive.

Switched From: Act!

Reasons for Switching to Datapel WMS: Versatility and price.