Site24x7 Reviews

Effective server monitoring, easy to deploy and manage.

Comments: We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros:

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons:

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Excellent monitoring solution with pay-per-use licensing

Comments: For my company uptime is essential to our deliverables, and we're held to SLA requirements by contract. I can demonstrate both uptime and issues beyond our control that should not affect SLA (IE the customer doesn't renew their domain or uses a weak registrar).

Pros:

I've been with Site24x7 since early days and the team keep adding functionality and more granular and complex ways to test my essential services. Service is always on and both custom and provided distributed pollers are rock solid--if there's an alert I can be sure it's not a false negative.They also provide plenty of statistics and pre-alert diagnosis so things like regional outages or problems with a registrar are obvious from the outset.Plenty of ways to notify, including integrations with 3rd party solutions such as PagerDuty and xMatters for scheduling team coverage and response.

Cons:

Initially the service was limited in some ways but the team was very responsive to feedback and quickly upped their game.I think the only thing I'd like to change now is automatic ssl cert issue detection/warning of impending expiration for all https monitors.

Good but...

Pros:

You can configure a lot of monitoring tools

Cons:

Sometimes we receive alerts for failing monitors but the sites monitored are working fine

Powerful monitoring tool with a host of unique features

Comments: Determining the availability of our applications and alerting our admins if there is an issue has been completely solved by Site24x7.

Pros:

For their agent-based monitors, the heartbeat mechanism is low impact and includes various built-in performance metrics, from CPU, memory, disk, network IO, etc. There is lengthy documentation for all aspects of this application. You will note the user community also includes git repositories for other features, including on custom plugins (and we've built several Python-based ones as a result).

Cons:

The UI leaves a little to be desired, with every important page being listed as a link on the left sidebar. It should be reorganized in a way that suits what the user needs. Secondly, formats are very specific on custom plugins and takes a little practice to master. Numerical outputs are HIGHLY preferred when throwing plugin outputs on a dashboard, of which there are only a few visualization options including multi-line charts and pie charts. More visualizations & support for long string outputs please!

Amazing product with great features and functionality

Pros:

I like the features and ease of use. Makes it very easy for our engineers to use and leverage on a daily basis.

Cons:

It can be fine-tuned at the application level to reduce certain false positives

An excellent all round cloud based monitoring tool

Comments: Site 24x7 is our main monitoring tool for all servers in our environment capturing disk space, cpu usage and flagging up issues to us before they become a problem

Pros:

It was incredibly easy to hook Site 24x7 up to our Vcenter and pull in most of the servers and infrastructure that we wish to monitor. The ability to add in extras such as services and application monitoring on top is great.

Cons:

Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a little clarity on this would be helpful

Excellent value at very low cost

Pros:

I got really amazed by the number of supported services and the myriad of configuration settings you can manage on each service. Even if it makes the software a little difficult to set up at first, you can manage lots of variable to make it suit your needs.

Cons:

As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams. But it is completely manageable, and you can reach your goals using different paths.

Site24x7 review

Comments: Overall, I am very happy with site24x7 and have been using in past 2 companies for over 10 years. I get consistent performance and use the site24x7 reporting in my own executive reporting.

Pros:

Wealth of global endpoints showing us experience our global clients have with our services.Easy to set up basic monitors and get going quickly.Comprehensive tool that can in a pinch replace logging solutions.

Cons:

Enabling Cloud integration quickly becomes expensive.

Highly comprehensive monitoring suite

Comments: Site24x7 helped us in monitoring internal websites and servers. To provide timely notification when the server went down or became unresponsive.

Pros:

It's very easy to setup and you can go about monitoring within minutes. The reports are readable and initiative.

Cons:

The UI is little outdated and crowded. The other features are little more complex and require learning to implement.

For us it does what it says it will, and does it well

Comments: It's great, and best for us when we are not hearing anything from it.We've been saved from disaster when the SSL certificate for an inherited service we began monitoring was about to expire. This was not on our list of things to check.

Pros:

Fast alerting of any sites or services that are not accessible is critical & done well.Notification of coming possible problems such as SSL certificate expiry is great for business continuity.

Cons:

When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded.Planning the naming of the things you add to your monitoring account, then creating sensible groups can help to minimise this issue.

NMS Rating

Pros:

Easy to use. Customer and technical support are responsive.

Cons:

Adding the on-premise poller. I encountered some issues on adding the on-premise poller

Good monitoring tool for our Internet, Web Apps, and serrvers

Comments: Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online.

Pros:

I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down.

Cons:

It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way.

site24x7 Perfect tool to monitor you environment

Pros:

Alerting with sms and telephone call world wide. good overview of what is going on in you environment. clickpath monitoring of you websites. very powerfull, you can even upload your own services to monitor. Perfect tool

Cons:

When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Outstanding Product

Comments: Great value for the money

Pros:

Extensive functionality and compatibility with all different IT equipment and systems, immediate notifications of problems currently happening or about to. This software has saved us from serious downtime. Phone app is great.

Cons:

It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.

Site24x7: A best in class product at a cost level for small business

Comments: Using Site24x7, I am a rockstar with my clients. I can closely monitor critical systems and websites and react before they even know that something is wrong.

Pros:

It connects with every conceivable network, computer or software to give an amazing array of information. You can even set up a custom integration. I was able to use with AWS, Azure and onprem with minimal impact on system resources. I can provided my clients I am monitoring solid and detailed reports with a touch of a button. The alert system han email, SMS text or even call you if an alert is triggers and you can set up very sophisticated alert scenarios (that even use AI to reduce false alarms).

Cons:

The setup and a couple feature have a complexity that can be slightly challenging.

Great asset to our operations

Comments: It has been a great asset to our monitoring operations - we have one screen on site24x7 and another on our own metrics using Graphana. It is always up and always checked/used.

Pros:

Easy to get started. Easy to add features and expand. Excellent reliability.

Cons:

Tech support (problem resolution) could be better - but at least they do communicate with you.

Excellent way to monitor your sites and user experience

Comments: Really good and affordable website monitoring with lots of features.

Pros:

This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.

Cons:

Having more than 10 normal checks and more than one special check (like RUM or Real browser) gets expensive fast. Also would be great if we could get email reports with actual graphs + insights in the email vs having attachments. Also AI data analysis would be really useful to provide insights as to which assets / countries / times / days are the slowest / worst performing in a given period so we can fix things.

Suitable solution for tracking website uptime

Comments: Overall Site24x7 has done a nice job tracking our websites and alerting us to issues. I haven't encountered any major problems with it.

Pros:

Site24x7 was east to setup and get going. It didn't take too long to create an account and start monitoring our website availability.

Cons:

Some of the UI and usability could be improved, like setting maintenance periods and defining them.

Seemless monitoring experience with ease of use , alot of features included with customization

Pros:

Realtime monitoring , easy to set up, integration with Azure,AWS,Teams etc , inexpensive and customizing options

Cons:

UI seems overloaded, sometimes user can get confused where to go

Site24x7

Pros:

Easy to set up monitors. Had to interface with PagerDuty

Cons:

Scrolling through monitors on webpage is cimbersome

Monitoring with ease

Comments: Site24x7 has been great in helping us grow our software. It's enabled us to monitor and give us an insight into what's going on so we can keep evolving our product.

Pros:

It can hit the ground running in a matter of minutes allowing us to start capturing data within minutes.

Cons:

If you are not technically minded, you can sometimes get lost in the interface, but it isn't too difficult to find your bearings after a few uses.

overall - great monitoring service

Comments: Overall, Site24x7 has been a great monitoring service. It's easy to setup monitors and start collecting stats immediately. The alerts are pretty flexible and there's direct integration with PagerDuty. We recently setup web application monitors using their tool to create synthetic transactions and they work great, giving us much better visibility into the application and whether it's performing--not just "up". My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing. Responses from their customer service are too slow for my taste, but generally I get the information that need in the end.

If you want a great services for website monitering, its site 24x7

Comments: The services is really good and really helps to analysis the cause of the problem.

Pros:

1. easy to use, install and deploy in the environment. 2.support is good. 3. analyzing graph is great.

Cons:

1. pricing is much higher compare to the others.

The best monitoring and alerting tool is site24x7

Comments: I can say one of the best and suitable tool for all on-premises and cloud sites and servers.

Pros:

Alerts are always trusted and on time. I never faced any miss leading alerts like few other tools. That really helpful for me and company. I am one of the trusted customer and user.

Cons:

Cost Seems lit bit expensive. If possible please change pricing policies.