DoneDone
¿Qué es DoneDone?
Un software de gestión de tareas y seguimiento de problemas sencillo de usar para equipos de 2 a 200 personas. Supervisa las tareas de la empresa, de los usuarios o de los clientes externos. DoneDone Leer más es muy valorado por equipos de software, equipos de marketing, empresas de servicios profesionales, gerentes de contratación y equipos de asistencia al cliente. Seguimiento de errores. Seguimiento de tareas. Seguimiento de proyectos. Seguimiento de candidatos de empleo. Seguimiento de actividades del cliente. Seguimiento de solicitudes de soporte técnico. Seguimiento de consultas de atención al cliente. Gestiona proyectos y clientes, todo en un solo lugar. Mostrar menos¿Quién usa DoneDone?
Cualquier equipo que desee una forma sencilla de gestionar tareas, problemas, errores u otros flujos de trabajo.
¿Tienes dudas sobre DoneDone?
Compara con una alternativa popular
DoneDone
Alternativas a DoneDone
Opinones de DoneDone
Coën
Alternativas consideradas:
Personal Task Management
Comentarios:
I switched from notion although notion has better functionalities if one bothers to deeply understand notion. In my case done done has a more beautiful interface which makes it more fun to use.
I occasionally switch between those two but see myself moving all in to done done for managing my tasks soon.
DoneDone has improved a lot and came with extra feature. I do hope that will will implement more project related features as well. They started out well with the newly implemented Kanban boards.
Puntos a favor:
Beautiful UI combined with advanced task management. I loved its easy implementation within my workflow but simply creating tasks. Customised tagging and tables for own kanban boards are also a must for me. Thankfully it has since implemented. You even can set reminders for your self and your team when a task is due.
Contras:
Sometimes I feel myself missing some features for project and task management. There should be more improvement regarding that.
Adam
Great Project Communication and Tracking Tool
Comentarios: DoneDone has continued to be a great resource for us, and they have shown they are committed to enhancing their product.
Puntos a favor:
The ability to customize aspects that make sense for our organization or for the project in general...we didn't have to modify our way of discussing the project to fit within a cookie-cutter project management tool.
Contras:
Searching for past projects is always a little cumbersome. Plus, I wish there was a way to "star" important aspects that can be referenced more easily later.
Kathleen
Easy Software that teams enjoy using
Comentarios: Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :(
Puntos a favor:
My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration
Contras:
Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it.
Robert
Alternativas consideradas:
Perfect for internal bugfixes
Comentarios:
We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made.
This works perfectly for our internal bug fixing process.
Puntos a favor:
We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members.
Contras:
We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time.
Grant
Perfect for our Help Desk
Comentarios: Worked perfectly for our organization. In fact, we've transitioned to DoneDone 2 and think this will allow us to be even more effective in serving our clients.
Puntos a favor:
DoneDone is straight forward to use and it was perfect for Public Issues, which we used as our HelpDesk communications utility.
Contras:
Can not "claim" an issue when it comes in. It's automatically assigned to a specific person, who may or may not be there.
