DoneDone
What Is DoneDone?
Loved by marketing, product, development, construction and real estate teams alike. DoneDone brings task management and client communication under one roof for better collaboration. Throw away your Read more sticky notes. Say goodbye to overly complicated Gantt charts. Track tasks. Squash bugs. Talk to clients. Get work done. When the planning is over, get your work done with DoneDone. It's the simplest issue tracking, task management, and help desk tool for teams. Read lessWho Uses DoneDone?
Any team that wants a simple way to manage tasks, talk to customers and get work done.
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DoneDone
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Reviews of DoneDone
Coën
Alternatives Considered:
Personal Task Management
Comments:
I switched from notion although notion has better functionalities if one bothers to deeply understand notion. In my case done done has a more beautiful interface which makes it more fun to use.
I occasionally switch between those two but see myself moving all in to done done for managing my tasks soon.
DoneDone has improved a lot and came with extra feature. I do hope that will will implement more project related features as well. They started out well with the newly implemented Kanban boards.
Pros:
Beautiful UI combined with advanced task management. I loved its easy implementation within my workflow but simply creating tasks. Customised tagging and tables for own kanban boards are also a must for me. Thankfully it has since implemented. You even can set reminders for your self and your team when a task is due.
Cons:
Sometimes I feel myself missing some features for project and task management. There should be more improvement regarding that.
Adam
Great Project Communication and Tracking Tool
Comments: DoneDone has continued to be a great resource for us, and they have shown they are committed to enhancing their product.
Pros:
The ability to customize aspects that make sense for our organization or for the project in general...we didn't have to modify our way of discussing the project to fit within a cookie-cutter project management tool.
Cons:
Searching for past projects is always a little cumbersome. Plus, I wish there was a way to "star" important aspects that can be referenced more easily later.
Kathleen
Easy Software that teams enjoy using
Comments: Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :(
Pros:
My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration
Cons:
Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it.
Robert
Alternatives Considered:
Perfect for internal bugfixes
Comments:
We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made.
This works perfectly for our internal bug fixing process.
Pros:
We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members.
Cons:
We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time.
Grant
Perfect for our Help Desk
Comments: Worked perfectly for our organization. In fact, we've transitioned to DoneDone 2 and think this will allow us to be even more effective in serving our clients.
Pros:
DoneDone is straight forward to use and it was perfect for Public Issues, which we used as our HelpDesk communications utility.
Cons:
Can not "claim" an issue when it comes in. It's automatically assigned to a specific person, who may or may not be there.
