Revel Systems

Great

Fordele:

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Ulemper:

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Extensive functionality

Kommentarer: Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Fordele:

Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Ulemper:

We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

Powerful tool but sometimes clunky

Kommentarer: Usually works very well, not my favourite because of user experience and aesthetics however.

Fordele:

it enabled us to move to contactless ordering and payment online during pandemic restrictions.

Ulemper:

I find it looks quite ugly, the design architecture does not feel as intuitive to me as other competing products I've used. Setup was quite gruelling. Restrictions on what card terminals can now be used with the software feels like a step back.

Pretty, but Problematic

Kommentarer: Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Fordele:

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Ulemper:

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Revel is a smart choice for small business owners looking to use the iPad as their POS

Kommentarer: A POS system that is reliable most of the time.

Fordele:

There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.

Ulemper:

Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.